I came with my family and we had a wonderful time this place is genuinely beautiful and comfortable and in a secure area and the managers were very helpful. The kids enjoyed the swimming pool. We have booked again and definitely highly recommended.
Ifat
2024 年 5 月入住 2 晚
10/10 超赞
Hadnaan
团体旅客
2024年05月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly and helpfull staff. Clean hotel, safe area with some fastfood options on 10 minuts walking.
Hadnaan
2024 年 5 月入住 6 晚
10/10 超赞
Angelika
与配偶出行
2024年04月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were blown away by how nice our stay was! The staff was lovely and the food was so so delicious, we wish we stayed longer to try more of the options! Our room was lovely and spacious and the hotel was very conveniently located, we were able to have a nice walk to a nearby food court.
Angelika
2024 年 4 月入住 4 晚
10/10 超赞
Mohammed
2024年02月26日
满意:清洁度、员工和服务、住宿条件和设施
Excellent service and rooms are clean
Came over for the UK and was really impressed with the standard of the hotel, would highly recommend. Staff are very accommodating and the services in hotel are very good.
Mohammed
2024 年 2 月入住 1 晚
8/10 还可以
Danish
2024年02月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed there for around a week. The place was really clean and modern. Easy parking and good dinings options. Staff were very friendly too. Would recommend to stay here.
Danish
8/10 还可以
sayeda
与家人出行
2024年01月30日
My experience at the jacaranda was really good. Staff was very friendly and helpful. I will definitely recommend . Rooms were very spacious and clean. Over my stay was very comfortable.
sayeda
2024 年 1 月入住 6 晚
8/10 还可以
Asim
与家人及幼儿出行, 与家人出行, 与配偶出行
2024年01月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was very good for a 4 star. Some of the decorative finishing needed work but apart from that there were no complaints in this department. The reason an excellent rating was not given was for 2 reasons.
One was I got some laundry done and they promised me it back within 2 days and I was leaving on the morning of the 3rd day. They apologised and promised me the items at 7am. When the time came they told me that the laundry person would not be in till 8am. Then they couldn’t locate the items. They finally found the items around 8.30am - 30mins after I have left to catch a flight. They posted this to me at their cost.
The other issue was, when loading the car in the morning of our departure they forgot to load up a small chair and once we noticed it they informed us that there would be a charge to send it back to us, even though they insisted on loading the car for us, they would not accept responsibility for this. We paid and they sent us our items back 6 days later.
Apart from these issues the stay was good, the staff were friendly and helpful and the hotel was clean and tidy. We stayed for 5 nights and it was pleasant. I would still recommend it.