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关于伊斯坦布尔特级艺术酒店的点评

伊斯坦布尔特级艺术酒店
Halasgargazi Cad No 1, Harbiye, Istanbul, Istanbul

点评

7.8

还可以

10 分 - 超赞。102 条好评,共有 250 条点评" "
8 分 - 还可以。79 条好评,共有 250 条点评" "
6 分 - 一般。29 条好评,共有 250 条点评" "
4 分 - 很差。13 条好评,共有 250 条点评" "
2 分 - 糟糕。27 条好评,共有 250 条点评" "

8.0/10

清洁度

8.0/10

员工和服务

7.6/10

服务设施

8.0/10

住宿条件和设施

7.4/10

环保

点评

8/10 还可以

Ida

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cozy and quiet
2024 年 2 月入住 1 晚
emre 于 2024年03月26日 的回复
Dear Guest,Thank you for taking the time to share your feedback with us. I am glad you liked the room, the location and the team. Please note that I have shared your comment with our maintenance team that will have a look at the lights in the room. I hope we will be able to welcome you back soon.

10/10 超赞

MASHAEL,Kuwait

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good location for shopping
2023 年 12 月入住 1 晚

10/10 超赞

Hacer

2023 年 12 月入住 3 晚

6/10 一般

Aleyna Ezgi

2023 年 11 月入住 3 晚
Emre 于 2023年12月4日 的回复
Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at Arts Hotel Istanbul. Your nice and positive comments always motivate us. Also, thank you for writing the things that we should pay attention to.We hope for another opportunity to exceed your expectations whenever your travel brings you to Istanbul next.

8/10 还可以

salvatore

商务旅客
满意:清洁度
2023 年 11 月入住 5 晚
emre 于 2023年12月4日 的回复
Dear Guest,Thank you for taking the time to share your feedback with us. I am glad you liked the room, the location and the team. Please note that I have shared your comment with our maintenance team that will have a look at the lights in the room. I hope we will be able to welcome you back soon.

10/10 超赞

Wasily

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 4 晚
emre 于 2023年12月4日 的回复
Dear Guest,Thank you for taking the time to share your feedback with us. I am glad you liked the room, the location and the team. Please note that I have shared your comment with our maintenance team that will have a look at the lights in the room. I hope we will be able to welcome you back soon.

10/10 超赞

hongwook

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Emre Abak Front Office Manager 于 2023年10月11日 的回复
Dear guest,Thank you for taking the time to share your feedback with us. I am glad you liked the room, the location and the team. Please note that I have shared your comment with our maintenance team that will have a look at the lights in the room. I hope we will be able to welcome you back soon.

4/10 很差

Mikhail

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Far from attractions (30 minutes by car about), over-expensive, lazy cleaning, cocktail is about 25$ (650 tl), during checkout they give you not yours bills.
2023 年 9 月入住 9 晚
emre 于 2023年10月11日 的回复
Hi Mikhail,Thank you for taking the time to share your feedback with us. I am sorry to see we failed to meet your expectations.Please contact me if you would like to share more about your experience.I hope we will be able to welcome you back soon.

10/10 超赞

Myong Cheol

2023 年 9 月入住 3 晚
emre 于 2023年10月11日 的回复
Dear guest,Thank you for leaving us detailed valuable feedback and a perfect score . We are over the moon to hear that you enjoyed your time at Arts Hotel and have been able to indulge our services. We are hoping to welcome you back in the near future.

10/10 超赞

Shlomit

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚
Emre A 于 2023年09月7日 的回复
Dear Guest,Thank you for taking the time to share your feedback with us. I am glad you liked the room, the location and the team. Please note that I have shared your comment with our maintenance team that will have a look at the lights in the room. I hope we will be able to welcome you back soon.

8/10 还可以

Metin

2023 年 8 月入住 4 晚
Emre Abak 于 2023年08月28日 的回复
Hi Guest,I am truly happy to see that you enjoyed your overall experience, and it will of course give me great joy to share this with the team.We hope to welcome you back at the Arts Hotel very soon.Kind Regards,

2/10 糟糕

真实旅客

满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
I dont recomed this hotel to others,
the room prices are over rated, although we had been upgraded to a corner room, but on check in the bed cover, and sheets were dirty, the towels were verybold, the Aircodetioner was not cooling. Location is OK, The reception team were nice but over all the room rate is expensive for such level,
2023 年 8 月入住 1 晚
Emre 于 2023年09月7日 的回复
Dear Guest,Thank you for taking the time to share your feedback with us.Please accept our sincere apologies as we could not live up to your expectations. Your feedback holds tremendous value for us and your evaluation will form an important part of our ongoing program to continuously monitor the quality of our services and facilities.Please rest assured that your comments have been shared with the concerned departments and corrective action will be implemented to further improve our services.Thank you once again for your time and we hope for another opportunity to exceed your expectations whenever your travel brings you to Istanbul next.

10/10 超赞

Shawn

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location
2023 年 7 月入住 5 晚
Emre 于 2023年08月26日 的回复
Dear Shawn,Thank you for taking the time to share your feedback with us. I am glad you liked the room, the location and the team. Please note that I have shared your comment with our maintenance team that will have a look at the lights in the room. I hope we will be able to welcome you back soon.

6/10 一般

hassan

与家人出行
满意:员工和服务
Not all hotel staff speak E. The roof family’s room NOT of the stander of 5 stars hotel , Aircond.is poor and curtains of poor quality.House keepers never mob the floor during my stay more than 2 weeks! The family room in the basement NOT of the standard of 5 stars hotels Upon checking out the manager at the reception asked for extra 350 EUR , saying that prices getting higher although I paid for my stay a nonrefundable in advance! Finally he accepted to settle it with 200EUR Breakfast was average
2023 年 6 月入住 3 晚
Emre 于 2023年08月26日 的回复
Dear Hassan, Thank you very much for taking the time to share your feedback in regards to your recent stay at Arts Hotel Istanbul. Your nice and positive comments always motivate us. Also, thank you for writing the things that we should pay attention to.We hope for another opportunity to exceed your expectations whenever your travel brings you to Istanbul next.

2/10 糟糕

Hassan

与家人出行
I was there for more than week in room #1508 I had the worst experience in my life, not knowing the room I stayed for a week had bedbugs . I have red spots all over my legs, it has been over a week since I left the hotel my legs still be inchy and uncomfortable I hope they take care of that problem before having guests in that room.
2023 年 6 月入住 2 晚
Emre Abak 于 2023年07月5日 的回复
Hi Hassan,I am sorry to see we failed to meet your expectations.This is my first time getting this comment. I think it might be an allergy. Indeed, every precaution is taken to ensure that such creatures do not exist in our hotel. Continuous spraying is done.I hope we will be able to welcome you back soon.

8/10 还可以

Mr B M

2023 年 6 月入住 5 晚
Emre Abak 于 2023年07月5日 的回复
Dear Guest,Thank you for taking the time to share your feedback with us. I am glad you liked the room, the location and the team. I hope we will be able to welcome you back soon.Emre Abak Front Office Manager

10/10 超赞

Erhan

2023 年 3 月入住 2 晚
Emre Abak 于 2023年04月5日 的回复
Değerli Misafirimiz,Arts Hotel Istanbul'daki son konaklamanızla ilgili görüşlerinizi paylaştığınız için çok teşekkür ederiz. Otelimizdeki genel deneyimden memnun kalmanıza çok sevindik. Otel için yapmış olduğunuz güzel yorumlarınız için çok teşekkür ederiz. Yakında bir sonraki ziyaretinizi sabırsızlıkla bekliyoruz.

8/10 还可以

stephanie Adelis

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
The staff was very nice
2023 年 3 月入住 4 晚
Emre Abak 于 2023年03月30日 的回复
Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at Arts Hotel Istanbul. We are delighted that you enjoyed the overall experience at our hotel. Thank you very much for your nice comments for Hotel. We look forward to your next visit soon. Yours sincerely,

2/10 糟糕

Güney cem

满意:清洁度
不满意:住宿条件和设施
2023 年 3 月入住 2 晚
Emre Abak 于 2023年03月25日 的回复
Dear GuestYour experience is not up to the quality and standard we usually provide for our guests. We hold ourselves to a much higher caliber of service so we'll be sure to discuss your concerns moving forward. We do hope you allow us another opportunity to share a more positive experience with you soon.

2/10 糟糕

Shk mohammad

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Not recommended
So Dissapoinded, they didn't refund for both rooms, even I didn't stay 1 night, photos was not the same like real life even the hotel .....
2023 年 2 月入住 13 晚
Emre Abak 于 2023年03月16日 的回复
Dear Guest,Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

2/10 糟糕

真实旅客

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Don't Recommend
we didn't stay, and we requested to cancel both bookings, however, the hotel cheat u and didn't refund our money, even if it was their fault... I don't recommend that hotel at all Wrong photos and info
2023 年 2 月入住 11 晚
Emre Abak 于 2023年03月16日 的回复
Dear Guest,Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

2/10 糟糕

Tim

与配偶出行, 商务旅客
不满意:员工和服务、服务设施、住宿条件和设施
ubehagelig personlle. Ingen gider svar og meget dårligt personel. vil ikke anbefales . Den må være 1 stjerne
2023 年 1 月入住 3 晚
Emre Abak 于 2023年02月1日 的回复
Wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen.Ihre Erfahrung entspricht nicht der Qualität und dem Standard, den wir unseren Gästen normalerweise bieten. Wir halten uns an ein viel höheres Serviceniveau, daher werden wir sicher sein, Ihre Bedenken in Zukunft zu besprechen. Wir hoffen, dass Sie uns bald wieder die Gelegenheit geben, eine positivere Erfahrung mit Ihnen zu teilen.Herzliche Grüße

8/10 还可以

Ishak

满意:清洁度、住宿条件和设施、客房舒适度
2023 年 1 月入住 2 晚
Emre Abak 于 2023年01月21日 的回复
Thank you for the great rating ! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our location, spacious rooms, and gorgeous views. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon! Warm Regards

8/10 还可以

Galip

2023 年 1 月入住 1 晚
Emre Abak 于 2023年01月21日 的回复
Thank you for the great rating! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our location, spacious rooms, and gorgeous views. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon! Warm Regards

10/10 超赞

Mirko

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Emre Abak 于 2023年03月7日 的回复
We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our location, spacious rooms, and gorgeous views. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon!

8/10 还可以

MASHAEL,Kuwait

2022 年 11 月入住 1 晚

8/10 还可以

MASHAEL,Kuwait

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
Neat shopping area and restaurants
2022 年 11 月入住 8 晚
Emre Abak 于 2022年11月23日 的回复
Thank you for the great rating, Mashael! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our location, spacious rooms, and gorgeous views. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon

6/10 一般

Busra

与配偶出行
满意:服务设施,员工和服务
不满意:清洁度
Er was overal nog stof, niet goed schoongemaakt. Lampen gingen niet uit s’nachts. Tv deed het ook ineens niet meer, gelukkig werd dat snel opgelost. Personeel is erg vriendelijk, zijn verder goed geholpen en de locatie is super
Emre Abak 于 2022年11月2日 的回复
Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu Ihrem letzten Aufenthalt im Arts Hotel Istanbul zu teilen.Ihre netten und positiven Kommentare motivieren uns immer. Vielen Dank auch, dass Sie die Dinge geschrieben haben, auf die wir achten sollten.Wir hoffen auf eine weitere Gelegenheit, Ihre Erwartungen zu übertreffen, wenn Ihre Reise Sie das nächste Mal nach Istanbul führt.Mit freundlichen Grüßen

10/10 超赞

Issa

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good hotel
Was very good. Great location
2022 年 10 月入住 4 晚
Emre Abak 于 2022年10月24日 的回复
Thank you for the 10/10 review, Issa! It's excellent you enjoyed your time with us so much! We're delighted you appreciated our location. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon! Warm Regards

8/10 还可以

RICARDO

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Falta de constancia en poner agua. Y tazas Para café Lo demás muy bien
2022 年 9 月入住 11 晚
Emre Abak 于 2022年10月3日 的回复
Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at Arts Hotel Istanbul. Your nice and positive comments always motivate us. Also, thank you for writing the things that we should pay attention to.We hope for another opportunity to exceed your expectations whenever your travel brings you to Istanbul next.

2/10 糟糕

Tala

与家人出行
不满意:住宿条件和设施,员工和服务
This was my 3rd time going to this hotel. This last time they canceled our booking an hour before we arrived(as they claimed). We didn’t even arrive late in the evening. It wad only 7:30 pm. I would not trust any booking at that hotel.
2022 年 9 月入住 4 晚
Emre Abak 于 2022年10月3日 的回复
Dear guest,When you make a reservation you have to put real and working credit card number. If Hotel can not take an authorisation your reservation has been cancel. Thanks

4/10 很差

Abla

与家人出行
不满意:清洁度、服务设施、住宿条件和设施
There is no black out Room is full of dust No tissue box Towels robes and Bad sheets Very old
2022 年 9 月入住 5 晚
Emre Abak 于 2022年09月21日 的回复
Dear guest,Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.Emre AbakFront Ofiice Manager

4/10 很差

Sleiman,Beirut

与配偶出行, 商务旅客
满意:住宿条件和设施,服务设施
不满意:员工和服务,清洁度
It's my 4th time in this hotel in the past 2 years but this time was horrible. My room was dirty and it needed deep cleaning but apparently they are understaffed and i had to ask them 3 times to clean it properly. Towels were smelly, coffee corner was full of stains. The location of this hotel is great and the service used to be great, it's sad to reach this level.
2022 年 9 月入住 4 晚
Emre Abak 于 2022年09月21日 的回复
We appreciate you taking the time to share your feedback, Sleiman.Your experience is not up to the quality and standard we usually provide for our guests. We hold ourselves to a much higher caliber of service so we'll be sure to discuss your concerns moving forward. We do hope you allow us another opportunity to share a more positive experience with you soon. Warm Regards Emre AbakFront Office Manager

10/10 超赞

Nadia

2022 年 8 月入住 3 晚
Emre Abak 于 2022年08月19日 的回复
Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at Arts Hotel Istanbul. We are delighted that you enjoyed the overall experience at our hotel. Thank you very much for your nice comments for Hotel. We look forward to your next visit soon.

8/10 还可以

Hamza

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Konum güzel hizmet çok iyi
2022 年 7 月入住 1 晚
Emre Abak 于 2022年07月25日 的回复
Dear Hamza, Thank you very much for taking the time to share your feedback in regards to your recent stay at Arts Hotel Istanbul. We are delighted that you enjoyed the overall experience at our hotel. Thank you very much for your nice comments for Hotel. We look forward to your next visit soon. Yours sincerely, Emre Abak Front Office Manager

10/10 超赞

Salwa

2022 年 7 月入住 4 晚
Emre Abak 于 2022年07月20日 的回复
Dear Salwa, Thank you very much for taking the time to share your feedback in regards to your recent stay at Arts Hotel Istanbul. We are delighted that you enjoyed the overall experience at our hotel. Thank you very much for your nice comments for Hotel

6/10 一般

mervat

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
My stay at art hotel
Very nice and central. The staff were friendly.
2022 年 7 月入住 3 晚
Emre Abak 于 2022年07月19日 的回复
Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at Arts Hotel Istanbul. We are delighted that you enjoyed the overall experience at our hotel. Thank you very much for your nice comments for Hotel. We look forward to your next visit soon. Emre Abak Front Office Manager

8/10 还可以

Zainab

满意:住宿条件和设施,清洁度
2022 年 7 月入住 1 晚
Eabak 于 2022年07月19日 的回复
Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at Arts Hotel Istanbul. We are delighted that you enjoyed the overall experience at our hotel. Thank you very much for your nice comments for Hotel. We look forward to your next visit soon. Yours sincerely, Emre Abak Front Office Manager

8/10 还可以

basil

满意:住宿条件和设施,清洁度
不满意:员工和服务
Good Experience
Good location near bus stand metro and walking distance from everything . room size normal , well decorated, several TV. channels, very understanding and nice stuff, Breakfast very good and tasty, lot of shops restaurant nearby, there isn`t a especial view,
2022 年 7 月入住 4 晚
Emre Abak 于 2022年07月19日 的回复
Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at Arts Hotel Istanbul. We are delighted that you enjoyed the overall experience at our hotel. Thank you very much for your nice comments for Hotel. We look forward to your next visit soon. Yours sincerely, Emre Abak Front Office Manager

2/10 糟糕

Dania

团体旅客
不满意:员工和服务、服务设施、住宿条件和设施
This place needs major electrical & plumbing maintenance. They also need to properly educate their staff about customer service in a five star hotel. Never going back there again
2022 年 6 月入住 1 晚
Emre Abak 于 2022年07月19日 的回复
Dear Guest, Thank you for taking the time to share your feedback with us. Please accept our sincere apologies as we could not live up to your expectations. Your feedback holds tremendous value for us and your evaluation will form an important part of our ongoing program to continuously monitor the quality of our services and facilities. Please rest assured that your comments have been shared with the concerned departments and corrective action will be implemented to further improve our services. Thank you once again for your time and we hope for another opportunity to exceed your expectations whenever your travel brings you to Istanbul next. Kindly Yours Emre Abak Front Office Manager

8/10 还可以

Mohamed el

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, friendly staff.
2022 年 6 月入住 4 晚
Emre Abak 于 2022年07月20日 的回复
Dear Mohamed, Thank you very much for taking the time to share your feedback in regards to your recent stay at Arts Hotel Istanbul. We are delighted that you enjoyed the overall experience at our hotel. Thank you very much for your nice comments for Hotel

8/10 还可以

Ihsan Oguz

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 6 月入住 2 晚
Emre Abak 于 2022年07月20日 的回复
Ihsan bey, Arts Hotel İstanbul'daki son konaklamanızla ilgili görüşlerinizi paylaşmak üzere zaman ayırdığınız için çok teşekkür ederiz. Otelimizdeki genel deneyimden memnun kalmanıza çok sevindik. Otelimize yapmış olduğunuz güzel yorumlarınız için çok teşekkür ederiz

2/10 糟糕

Can

2022 年 6 月入住 2 晚
Emre Abak 于 2022年07月20日 的回复
Değerli Misafirimiz, Geri bildiriminizi bizimle paylaşmak için zaman ayırdığınız için teşekkür ederiz. Beklentilerinizi karşılayamadığımız için lütfen en içten özürlerimizi kabul edin. Geri bildiriminiz bizim için çok değerlidir ve değerlendirmeniz, hizmet ve tesislerimizin kalitesini sürekli olarak izlemek için devam eden programımızın önemli bir parçasını oluşturacaktır. Lütfen yorumlarınızın ilgili departmanlarla paylaşıldığından ve hizmetlerimizi daha da iyileştirmek için düzeltici faaliyetlerin uygulanacağından emin olabilirsiniz. Vakit ayırdığınız için bir kez daha teşekkür eder, seyahatiniz sizi bir sonraki İstanbul'a getirdiğinde beklentilerinizi aşmak için başka bir fırsat bulmayı umuyoruz.

10/10 超赞

Metin

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 6 月入住 2 晚
Emre Abak 于 2022年07月20日 的回复
Metin bey, Arts Hotel İstanbul'daki son konaklamanızla ilgili görüşlerinizi paylaşmak üzere zaman ayırdığınız için çok teşekkür ederiz. Otelimizdeki genel deneyimden memnun kalmanıza çok sevindik. Otelimize yapmış olduğunuz güzel yorumlarınız için çok teşekkür ederiz

10/10 超赞

kemal sami

2022 年 6 月入住 1 晚
Emre Abak 于 2022年07月20日 的回复
Kemal bey, Arts Hotel İstanbul'daki son konaklamanızla ilgili görüşlerinizi paylaşmak üzere zaman ayırdığınız için çok teşekkür ederiz. Otelimizdeki genel deneyimden memnun kalmanıza çok sevindik. Otelimize yapmış olduğunuz güzel yorumlarınız için çok teşekkür ederiz

4/10 很差

Julia

2022 年 5 月入住 1 晚

2/10 糟糕

Aynur

与家人出行, 商务旅客
不满意:员工和服务
My watch qas stolen, at least lost and it qas presented after 3-4 hours that it was In a trash bin, staff member asked me why i left my watch on the table, however it was ln the table when i was in the room 😳 We gave a shirt to a laundry and it was returned with no 6 buttons, no ironing as a service, food was terrible, i ordered a la carte 2 times and was unsatisfied. Sometimes no consierge to assist, for different issues called several times to reception and was ignored and left with no answer
2022 年 5 月入住 4 晚
Emre Abak 于 2022年07月20日 的回复
Aynur hanım, Zaman ayırıp görüşlerinizi bizimle paylaştığınız için teşekkür ederiz. Geri bildiriminiz bizim için çok değerlidir ve değerlendirmeniz, hizmet ve tesislerimizin kalitesini sürekli olarak izlemek için devam eden programımızın önemli bir parçasını oluşturacaktır. Odanızda kaybolduğunu iddia ettiğiniz durumla ilgili olarak, odaya sizden başka kimsenin girmediğini söyleyebiliriz. Vakit ayırdığınız için bir kez daha teşekkür eder, seyahatiniz sizi bir sonraki İstanbul'a getirdiğinde beklentilerinizi aşmak için başka bir fırsat bulmayı umuyoruz

4/10 很差

Ali,Daniel Island

与家人出行
满意:员工和服务
不满意:住宿条件和设施,服务设施
Everything old, smell in the room
2022 年 5 月入住 3 晚
emre 于 2023年12月4日 的回复
Dear Guest,Thank you for taking the time to share your feedback with us. I am glad you liked the room, the location and the team. Please note that I have shared your comment with our maintenance team that will have a look at the lights in the room. I hope we will be able to welcome you back soon.

10/10 超赞

Saleh

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Was good
2022 年 5 月入住 5 晚
emre 于 2023年12月4日 的回复
Dear Guest,Thank you for taking the time to share your feedback with us. I am glad you liked the room, the location and the team. Please note that I have shared your comment with our maintenance team that will have a look at the lights in the room. I hope we will be able to welcome you back soon.

10/10 超赞

Özcan

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Alles war sehr gut, es gibt nichts zu beanstanden. Das Hotel ist saubet, liegt sehr zentral, das Personal ist Top👍👍👍. Wir sind sehr zufrieden gewesen.
2022 年 4 月入住 5 晚
emre 于 2023年12月4日 的回复
Dear Guest,Thank you for taking the time to share your feedback with us. I am glad you liked the room, the location and the team. Please note that I have shared your comment with our maintenance team that will have a look at the lights in the room. I hope we will be able to welcome you back soon.