Well ,firstly I booked along with my sister for my nephew 18 th birthday treat ,I did mention and asked the staff to prepare a cake and birthday wish card ,but unfortunately the staff done nothing ,moreover when I arrived the I was not greet but demand money for a taxi fare which I was not provided,I booked through hotel for 60 euro,and when I come out of airport I have not find anyone waiting as promised it was awful experience to be angry and demanding money from me for service they not provided ,staff so rude and not welcoming at all.
They give me sister the damp room with broken ceiling and smelly room ,and I asked them politely I was even willing to pay more to move her different room,but they told me the hotel is fully booked and they can not do it and not willing to do it !!!!
My room was better ,on second floor ,but I was very sad for my sister and her son who came to celebrate to this hotel his 18 th birthday!!!
Very disappointed,very
I would not recommend this hotel at all ,along this the area is awful ,surrounded with buildings site building ,awful view too .
I am very sad about the service I receive and unfriendly staff at all !!!!
My sister and me we was very sad the fact it is 4 star hotel but service and staff rate 1 star .
In my sister room was rusty tap ,damp ceiling on lower ground floor room,smelly of damp ,unhealthy ,and damaging for health ,unsafe for health and safety too.
Breakfast was ok ,nice view
In my room was missing toilet paper.