Rude rude rude owner. Did not honour my booking or payment, was rude arrogant and dismissive. Dont bother with this place, he doesnt deserve your money!!
真实旅客
2019 年 8 月入住 2 晚
2/10 糟糕
真实旅客
2018年11月4日
不满意:住宿条件和设施,清洁度
Awful experience. No relations w hotels.com
Worse experience, destroyed my family.holidays. I called from the airport to get airport shutle and they didn't have any reservation or any Relations with hotels.com, they said that our payment was a scam and when we got to the hotel the bed was full of pee and rat poo when i asked to change the sheets they didn't have cleaners and asked very rude to use the other bed.that i though.was disgusting, minutes passed and they realized the mistake and changed us to other room, the service of the both receptionist was extremely poor and not welcoming at the end we had to paid again our stay and we got higher price that the quote made in hotels.com We spoke to the owner who is very rude and couldn't understand that if the business beetween hotels.com and kerio view didnt work out is not the guest problem. The kitchen personal was good and the owner friend/ partner. Great view but horrible service.
真实旅客
2018 年 10 月入住 4 晚
10/10 超赞
真实旅客
2017年10月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Best choice in Iten
The views are excellent, the service and the menu are amazing and the overall amenities make for a wonderful experience in a wonderful location.