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"I stayed at this hotel many times. While the staff has always been wonderful, the conditions decline. The 2nd floor carpet is a trip hazard everywhere, it has come unstuck from the undersurface and bubbles up in many areas. Our first room of the night, 261, the toilet broke. They fixed it. Then the shower broke, oscillating between Luke warm and ice cold. I requested a new room, we moved to 251. The water was hot. The security lock was missing. Heating/ac units are rusty. The whole thing needs an overhaul. Again, staff was wonderful, from front desk, to maintenance to housekeeping."

"Black mold growing all over the steam room. We asked them to clean it but i was unusable oit entire stay. "

"My stay was breif but very nice. It was a nice quaint place to stay. Will book again. "

"Beautiful Inn situated on tranquil grounds surrounded by nature and very romantic. Dining options were short but outstanding! Less is definitely more in this case. Rooms were impeccably clean and all staff members were friendly and went out of their way to make our stay enjoyable. The only complaint was that they operate on a septic system, which we experienced a terrible odor in the room. And although they say rooms are "sound-proof" our room was situated next to the very loud elevator/lift and on the other side was the kitchen below us - both contributed to unwelcomed noise later at night and early morning. Otherwise, it was close to shopping and restaurants in North Conway. Overall it was a relaxing and romantic weekend, exactly what we wanted. Looking forward to returning in the fall! "

"Great staff!!"

"The outdoor hot tub is a welcome feature after a long workout at Jackson XC."

"Room was a bit dated but somewhat expected due to age of property. "

"New, modern and clean! But could hear people throught the walls easily."

"Great price. View was beautiful to wake up to, comfy beds, nice and clean . "