Thank you for the positive feedback on your stay. We are thrilled you were able to relax and enjoy while you were here. Do come back and see us again soon.
10/10 超赞
Jennifer
与家人出行
2024年05月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Victoria at the front desk was awesome!
Jennifer
2024 年 5 月入住 1 晚
Sincerely, Your front desk team 于 2024年05月15日 的回复
Thank you Jennifer. I am so happy to share this with Victoria and our team. We are thrilled you enjoyed your stay. Come back to see us again soon.
10/10 超赞
Michael
与配偶出行
2024年05月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great sleepover. Met family there for a small reunion and it went great.
Michael
2024 年 5 月入住 1 晚
Sincerely, Your friendly front desk team 于 2024年05月7日 的回复
Wonderful Michael! We are thrilled you enjoyed your reunion and your stay met up to your expectations! Come see us again soon.
10/10 超赞
James
与配偶出行
2024年04月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice
James
2024 年 4 月入住 1 晚
10/10 超赞
Lori
2024年04月25日
满意:清洁度、员工和服务、住宿条件和设施
Lori
2024 年 4 月入住 1 晚
Sincerely, Your front desk team 于 2024年05月15日 的回复
Thank You.
10/10 超赞
Greg
2024年04月20日
满意:清洁度、员工和服务、住宿条件和设施
Greg
2024 年 4 月入住 1 晚
10/10 超赞
Mary,Sallisaw
与配偶出行
2024年03月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in went smoothly. Although door mechanism would not function to unlock door to room. Staff was super nice and had us a new room just down the hall in a matter of minutes. Breakfast was delicious as well.
Mary
2024 年 3 月入住 1 晚
10/10 超赞
Syed,Katy
2024年03月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast was just ok. Could be better.
Staff and property is very clean. Will stay again.
Syed
2024 年 3 月入住 1 晚
Sincerely, Your friendly front desk team 于 2024年03月19日 的回复
Thank you for leaving your review. We are pleased you enjoyed your stay and we look forward to your future visits.
10/10 超赞
Steve
2024年03月5日
满意:清洁度、员工和服务、住宿条件和设施
Friendliness and cooperation of the staff
Steve
2024 年 3 月入住 1 晚
Your friendly front desk team 于 2024年03月19日 的回复
Steve, Thank you got leaving your feedback on your stay. We are thrilled we met up to your expectations. Come back to see us again soon.
10/10 超赞
Antonio
与家人及幼儿出行, 与家人出行, 与配偶出行
2024年03月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was great and room was clean
Antonio
2024 年 3 月入住 1 晚
6/10 一般
BJ
与家人出行
2024年02月26日
满意:清洁度、员工和服务、住宿条件和设施
The property was fine, it was fairly clean compared to other venues in the area. The gym area was cramped and limited. Don;t waster your time on the breakfast if you are looking for healthier options.
BJ
2024 年 2 月入住 1 晚
Yours in hospitality, Your friendly front desk tea 于 2024年02月27日 的回复
Thank you for taking the time to provide your feedback on your stay. I was disappointed our full hot buffet breakfast did not fit your needs as we provide fresh scrambled eggs or omelets, fresh pillsbury biscuits, homemade white gravy, pork link sausage, turkey patties, choice of muffins, bagels, toast, our famous little nemo cinnamon rolls melting the butter under our heat lamps throughout the cinnamon rolls, homemade fresh oatmeal with choice of 3 different toppings, 3 different choices of healthy cereal, four different flavors of yogurt, choice of healthy fruit of bananas, orange and apples, and our famous vanilla almond pancakes that is all complimentary to registered guests. I also happy to share that with our upcoming renovation our free weights up to 50 lbs, stability ball, new treadmill, weighted balls, extension bench and back bench will be included to also include a new ellipitical and recumbent bike.
8/10 还可以
Robert
2024年02月11日
Robert
2024 年 2 月入住 1 晚
10/10 超赞
Salvador
与家人出行
2024年01月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Salvador
2024 年 1 月入住 1 晚
10/10 超赞
Marjorie,Greensboro
商务旅客
2024年01月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Marjorie
2024 年 1 月入住 2 晚
10/10 超赞
Jan
与配偶出行, 商务旅客
2024年01月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything is good
Jan
2024 年 1 月入住 1 晚
Sincerely, Your front desk team 于 2024年01月9日 的回复
Thank you Jan! We appreciated your choice to lodge with us and pleased we met up to your expectations. Your enjoying your stay is of most importance to us.
10/10 超赞
Teba
2024年01月1日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Teba
2023 年 12 月入住 3 晚
Sincerely, Your front desk team 于 2024年01月9日 的回复
Teba,Thank you for taking the time to leave a review of your stay. We appreciate you chose the Holiday Inn Express - Jacksonville for your lodging and enjoyed your stay. Come back to see us again soon.
10/10 超赞
真实旅客
2023年12月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2023 年 12 月入住 1 晚
8/10 还可以
Robert
2023年12月14日
Robert
Yours in hospitality, Your friendly front desk tea 于 2024年02月27日 的回复
Thank you Robert. We are pleased you enjoyed your stay and look forward to your future visits.
10/10 超赞
MARK
与配偶出行
2023年12月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
5 stars all the way. Quiet and clean hotel. Good breakfast. Friendly staff. Thank you
MARK
2023 年 12 月入住 1 晚
Sincerely, Your friendly front desk team 于 2024年01月9日 的回复
Mark,Wow! You made our day!! The team appreciates your choice of staying at the Holiday Inn Express - Jacksonville and are so pleased we exceeded your expectations. Come on back the next time you are in the area.
4/10 很差
Gregory
2023年12月10日
满意:员工和服务、服务设施、住宿条件和设施
不满意:清洁度
It was good
Gregory
2023 年 12 月入住 1 晚
6/10 一般
Sara
2023年12月3日
Sara
2023 年 12 月入住 1 晚
10/10 超赞
Amanda
与家人出行
2023年12月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic stay
Amanda
2023 年 11 月入住 1 晚
Your friendly front desk team 于 2024年01月9日 的回复
Amanda,Thank you for leaving a review of your stay. We are so pleased you chose the Holiday Inn Express! We promise the next you are back in the area, we will offer the same friendly welcome and a comfortable clean room.
8/10 还可以
Joel
商务旅客
2023年12月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Simple stay
Joel
2023 年 11 月入住 2 晚
8/10 还可以
ethel,midland
与家人出行
2023年11月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Will stay again
ethel
2023 年 11 月入住 3 晚
10/10 超赞
Terry
与配偶出行
2023年11月25日
满意:清洁度、员工和服务、住宿条件和设施
Clean and comfortable
Terry
2023 年 11 月入住 1 晚
2/10 糟糕
Linda
商务旅客
2023年11月19日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The checkin was terrible. The clerk laughed when we came back down and said we had a double instead of king room. He said it was only a request, and he couldn’t or wouldn’t accommodate us in a king. Dirty,!!
Linda
2023 年 11 月入住 3 晚
Sincerely, Your friendly front desk team 于 2023年11月20日 的回复
Good morning. I am sorry that you had a bad experience. I did go back and look at your specific reservation from Expedia that you made. The hotel is contractually required that we follow the Expedia bookings made by the guest. That being said your reservation, confirmation was for a flow through standard room which means booking whatever standard room we have available. We were 100% booked including your room. When a flow through room is booked, all specific types booked must first be filled and then we complete the flow through rooms with the inventory we have available. We apologize it did not meet your needs.
6/10 一般
Tonyah
2023年11月6日
满意:住宿条件和设施,员工和服务
I was put into a room at first that was not cleaned but the staff gave me another room
Tonyah
2023 年 7 月入住 2 晚
Sincerely, Your front desk team 于 2023年11月7日 的回复
Thank you for taking the time to complete our survey and share your experience! We are sorry for the uncontrol oversight and are working with our team to ensure this does not happen again. This is certainly not the kind of experience we would like for our valued guests to have. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
8/10 还可以
Nancy
与家人出行
2023年11月3日
满意:清洁度、员工和服务、客房舒适度
Ok Stay.
Nice hotel. Clean and near everything. Breakfast was non existent. Went down at 8 am and no food left and no one seemed to be filling it back up.
Nancy
2023 年 11 月入住 1 晚
Sincerely, Your front desk team 于 2023年11月7日 的回复
Thank you so much for sharing your rating and giving us an honest look at the guest experience in our hotel. We appreciate the compliments and the comments regarding areas where we can improve. We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience. We hope to see you again soon and to impress you with our continuous improvements.
10/10 超赞
Linda
与家人出行
2023年10月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Linda
2023 年 10 月入住 1 晚
Your friendly front desk team 于 2023年11月7日 的回复
Your 10 star review means a lot to us! Thank you for the fantastic review! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We loved being of service to you and hope we can serve you again soon.
10/10 超赞
Sandra
商务旅客
2023年10月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sandra
2023 年 10 月入住 1 晚
Sincerely, Your front desk team 于 2023年10月16日 的回复
Thank you so much Sandra. We really enjoyed your visit and are thrilled we met up to your expectations. Please look us up the next time you are in the area.
10/10 超赞
Sandy,Greenwood
2023年10月1日
满意:清洁度、员工和服务、住宿条件和设施
everything was good. would stay here again.
Sandy
2023 年 9 月入住 2 晚
Sincerely, Your front desk team 于 2023年10月2日 的回复
Thank you Sandy! We really enjoyed your stay and thank you for choosing to stay with us here at the Holiday Inn Express - Jacksonville. Our teams work hard to ensure our guests feel at home.
10/10 超赞
Dennis
商务旅客
2023年09月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Dennis
2023 年 9 月入住 1 晚
Sincerely, Your friendly front desk team 于 2023年10月2日 的回复
Thank you Dennis! Our team sure loves to see 10's and are thrilled you chose to stay with us here at the Holiday Inn Express - Jacksonville. We look forward to your future visits.
10/10 超赞
Felicia
团体旅客
2023年09月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Felicia
2023 年 9 月入住 1 晚
Your friendly front desk team 于 2023年09月18日 的回复
Good morning Felicia. We are pleased you enjoyed your stay and found the hotel meeting your expectations. Our team loves seeing 10"s and strive to reach 10's with every guest. Thank you! Come back to see us again soon.
10/10 超赞
ROBERT,YORK
2023年09月7日
ROBERT
2023 年 9 月入住 1 晚
Sincerely, Your friendly front desk team 于 2023年11月7日 的回复
Your five-star review means a lot to us! Thank you for the fantastic review! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We loved being of service to you and hope we can serve you again soon.
10/10 超赞
Reynalu
与家人出行
2023年09月3日
满意:清洁度、员工和服务、住宿条件和设施
Todo muy bien, muchas gracias 🙏
Reynalu
2023 年 9 月入住 1 晚
Your friendly front desk team 于 2023年09月11日 的回复
Gracias!
10/10 超赞
John
2023年09月3日
满意:清洁度、员工和服务、住宿条件和设施
John
2023 年 9 月入住 1 晚
Sincerely, Your front desk team 于 2023年09月11日 的回复
Thank you John! We enjoyed your visit with us and look forward to seeing you the next time you are in the area.
10/10 超赞
真实旅客
商务旅客
2023年08月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Rating did not disappoint. Great hotel, parking, staff, breakfast
真实旅客
2023 年 8 月入住 1 晚
Sincerely, Your front desk team 于 2023年09月18日 的回复
Fantastic! Thank you for sharing your experience. We are thrilled you enjoyed your stay and hope to see you again soon.
10/10 超赞
Stacey
商务旅客
2023年08月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome, friendly and helpful staff! Clean rooms! Great breakfast! I’ll be staying here again for any visits in the area.
Stacey
2023 年 8 月入住 1 晚
Your friendly front desk team 于 2023年09月11日 的回复
Stacey, we love reading great reviews and are thrilled you enjoyed your stay. Come back to see us the next time you are in the area.
4/10 很差
Molly
2023年08月8日
Molly
2023 年 8 月入住 2 晚
8/10 还可以
Karina
2023年08月8日
Karina
2023 年 8 月入住 2 晚
8/10 还可以
Janis
与家人出行
2023年08月6日
满意:清洁度、员工和服务、住宿条件和设施
Janis
2023 年 8 月入住 1 晚
10/10 超赞
James
2023年08月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Professional staff. Clean lobby. Clean room. Clean parking area. Great breakfast. Thank you.
James
2023 年 7 月入住 2 晚
10/10 超赞
Gaye
与家人出行
2023年08月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The people were friendly, helpful and smiling!
Gaye
2023 年 7 月入住 3 晚
10/10 超赞
Robert
2023年07月17日
满意:清洁度、员工和服务、住宿条件和设施
Robert
2023 年 6 月入住 2 晚
10/10 超赞
Steven
2023年07月14日
满意:员工和服务、住宿条件和设施、客房舒适度
"Good stay.
Clean and comfortable. Quiet too.
Steven
2023 年 7 月入住 2 晚
8/10 还可以
Linda
2023年07月10日
满意:员工和服务、住宿条件和设施、客房舒适度
Linda
2023 年 7 月入住 1 晚
Your friendly front desk team 于 2023年07月11日 的回复
Thank you Linda. We are so pleased you enjoyed your stay and thank you for choosing to stay with us here at the Holiday Inn Express - Jacksonville.
10/10 超赞
Anna
与家人出行
2023年07月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The Best in Town
It's the best in town when you are looking for cleanliness, comfort, and secure surrounding.
Anna
2023 年 7 月入住 1 晚
Your friendly front desk team 于 2023年07月11日 的回复
Anna,Thank you for your kind review! We are thrilled you enjoyed your stay and look forward to future visits!