Me dieron una habitación de las más malas
El aire acondicionado no enfría y la cama está pegada a la pared por lo que para salir hay que arrastrarse por la cama
Cuarto diminuto e incómodo
Estoy seguro de qtw me dieron ese cuarto por haberlo comprado con Expedia
Luis
2024 年 3 月入住 1 晚
6/10 一般
Gzim
与配偶出行
2024年02月23日
满意:员工和服务
不满意:住宿条件和设施,服务设施
The staff are awesome, you cant expect any better service anywhere , super friendly easy going and helpful , the rooms don't have anything at all and are old
Gzim
2024 年 2 月入住 1 晚
10/10 超赞
Julee
2024年02月21日
Julee
2024 年 2 月入住 1 晚
2/10 糟糕
Melissa
与配偶出行
2024年02月17日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The only good thing about this place is that room 201 has the upper balcony that overlooks the ocean.
Now the Cons: our balcony sliding door didn't lock. So essentially anyone from the beach could walk up and climb up on our deck and open the sliding glass door. We didn't feel secure and I didn't trust my belongings there while I was away. I told the front desk guy about it and he came to my room with the maintenance guy and they couldn't fix it. He said we'll get you a stick. It took over an hour and a text to him asking if he was going to bring down a stick to secure the door. Finally the maintenance guy came and gave my husband a broom handle. The damn stick was too long to wedge in door jam! My husband texted the front desk guy and said the stick is too long and doesn't work. He read the message and chose to ignore us the rest of the night. So I ended up taking a wooden chair and wedging it in the door jam to secure it while we slept. We didn't feel safe so we left the next day. The hotel manager was there and asked us why. We told him our reasons and he never offered to refund us our money for the second night we paid for. I was just done with them.
The room itself was fairly clean. Bare bones minimum. The shower drain was gross with a busted metal cover. The curtain on the broken sliding back door had black mold growing on it.
The food is not good. The service at the restaurant was good. They were nice. Front desk guy was super rude.
Melissa
2024 年 2 月入住 2 晚
10/10 超赞
geovanny,san diego
与家人出行
2024年02月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very new construccion. Very clean and supee close to the ocean......
geovanny
2024 年 2 月入住 1 晚
10/10 超赞
John
与家人及幼儿出行
2024年01月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a beautiful hotel, right in front of the ocean. The staff was super friendly and helpful. The property looks recently updated and in a great location.
John
2024 年 1 月入住 1 晚
8/10 还可以
Maria
与家人出行
2024年01月6日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Excelente ubicacion y hotel pero muy poco personal para manejar la limpieza en las habitaciones.
Maria
2024 年 1 月入住 2 晚
10/10 超赞
Magdalene
与配偶出行
2024年01月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We can’t say enough good things about this place. It was newly renovated, we were in a room directly on the beach with a patio over looking the beach and the sea. It was a dream location.
The beach and sea are right there for swimming & sun bathing.
The staff are really friendly with a shoutout going to Eric, Alan & Angela who patiently helped us navigate SIM cards, places to visit and pretty much any requests. We really appreciated the great conversations too.
One thing to note is there is no fridge or coffee maker in the rooms but we were told these will be comming.
Highly recommend and take no notice of the bad reviews many months ago as the hotel is under new ownership and has been renovated.
Thankfully we read the review that mentioned this or we would have missed out on a real gem !!
We will be back !
Magdalene
2023 年 12 月入住 4 晚
10/10 超赞
Cari
2024年01月4日
Cari
2024 年 1 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2023年12月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Buen lugar!
Muy bien nada más las habitaciones necesitan algunas comodidades básicas como una pequeña refrigeradora , secadora de pelo , máquinas de hielo cosas así para estar exc !!