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关于斋浦尔坦克路洲际酒店 - IHG 旗下酒店的点评

5 out of 5
斋浦尔坦克路洲际酒店 - IHG 旗下酒店
SP1, Sitapura (RIICO), Tonk Road, Jaipur, Rajasthan

点评

8.8

超赞

10 分 - 超赞。54 条好评，共有 80 条点评" "
8 分 - 还可以。15 条好评，共有 80 条点评" "
6 分 - 一般。4 条好评，共有 80 条点评" "
4 分 - 很差。3 条好评，共有 80 条点评" "
2 分 - 糟糕。4 条好评，共有 80 条点评" "

9.2/10

清洁度

8.8/10

员工和服务

8.0/10

服务设施

9.0/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

YUEN KAU

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
very giid
very nice staffs and restaurants, big room
2017 年 6 月入住 1 晚

10/10 超赞

Gurpreet

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Found this hotel to deserve every single star of its rating! Our family had a very comfortable stay here during our road trip in Rajasthan.
2024 年 2 月入住 1 晚
General Manager 于 2024年02月9日 的回复
Dear Guest,Greetings of the day!Thank you for your valuable feedback and for choosing InterContinental Jaipur Tonk Road.We are delighted to know that you had such a fantastic experience while staying with us. We look forward to welcoming you back soon.Warm Regards,Nalin MandirattaGeneral Manager

8/10 还可以

Vinod

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚

10/10 超赞

MELLAY

2023 年 8 月入住 2 晚

10/10 超赞

Sendra

2023 年 2 月入住 1 晚
General Manager 于 2023年03月9日 的回复
Dear Ms. Sendra,Greetings of the day!Thank you for giving us an excellent rating.We look forward to welcoming you back soon.Warm Regards,Nalin MandirattaGeneral Manager

10/10 超赞

Vishal

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent property , appears to be newly built , spacious rooms Courteous staff Beautiful landscape Tried two of three restaurants The Royal Root is Indian restaurant food and service is amazing Pool is large outdoors surrounded by hotel Would definitely stay there again
General Manager 于 2023年01月2日 的回复
Dear Guest,Greetings of the day!Thank you for your valuable feedback and for choosing Crowne Plaza Jaipur, Tonk Road.We are delighted to know that you had such a fantastic experience. We look forward to welcoming you back soon.Warm RegardsNalin MandirattaGeneral Manager

6/10 一般

Mohammad

Room decoration was not so good. Toilet is not very clean. The property needs to be upgraded soon.
2022 年 11 月入住 2 晚
General Manager 于 2023年01月2日 的回复
Dear Guest,Greetings from Crowne Plaza Jaipur Tonk Road!We regret to know that you had an unpleasant experience while staying with us. We have made a note of your points and ensure appropriate actions are taken on them. The team looks forward to welcoming you back soon. Warm RegardsNalin MandirattaGeneral Manager

4/10 很差

Mark

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Very outdated “5 star” hotel. Everything appears clean, but it feels dirty due yo how everything has aged. Facilities are in dire need of a renovation. Our first room had some electrical issues, in which loud buzzing was heard when certain lights were on. It also had old wooden floors that creaked, as did the room over us causing so much noise that we required a room change to the top floor. The next room had the same electrical sounds and issues. The room was carpets, so there was no creaking sounds, but the soundproofing was nonexistent. We could hear foot steps and doors closing all day and night. There was also music noise from an event at the hotel, but they were able to turn it down quickly when we addressed the issue. The staff was great and very accommodating, but that doesn’t excuse the lack of comfort and loss of sleep due to the noises. The breakfast was amazing. We also had dinner at Socorro both nights and were very pleased. The food and helpful staff are the only reason to stay here.
2022 年 9 月入住 2 晚

8/10 还可以

Chandan

满意：住宿条件和设施，服务设施
2022 年 5 月入住 1 晚

10/10 超赞

Vazi，Irvine

2022 年 3 月入住 4 晚

10/10 超赞

Amit

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Awesome service. Enjoyed the stay !!
2022 年 2 月入住 1 晚
Crowne Plaza Jaipur 于 2022年04月1日 的回复
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road! We thank you for your continuous patronage and for choosing to stay with us. It is indeed a pleasure to learn that you liked the hotel, comfortable rooms, food, restaurants, and overall services. It gives us pleasure and great motivation to the team to learn that we were successful in delivering a great experience, we love to go out of the way in ensuring our guests feel at home and make memories with them to cherish and bring them back to stay with us. We have shared your feedback with the team and they all have paid high regard for your kind words of appreciation. I am confident your review will help the travelers make the right choice while planning their trip. We look forward to welcoming you back to our hotel. Warm Regards, Nalin Mandiratta General Manager Crowne Plaza Jaipur

10/10 超赞

Sparsh

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The stay there was amazing. The property is big and a bit far from main city. The rooms were big and spacious. The property is very clean. The staff is very warm and welcoming. The inhouse restaurants are good and the buffet breakfast was scrumptious. Overall a very comfortable stat.
2022 年 2 月入住 3 晚
Crowne Plaza Jaipur 于 2022年04月1日 的回复
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road! We thank you for your continuous patronage and for choosing to stay with us. It is indeed a pleasure to learn that you liked the hotel, comfortable rooms, food, restaurants, and overall services. It gives us pleasure and great motivation to the team to learn that we were successful in delivering a great experience, we love to go out of the way in ensuring our guests feel at home and make memories with them to cherish and bring them back to stay with us. We have shared your feedback with the team and they all have paid high regard for your kind words of appreciation. I am confident your review will help the travelers make the right choice while planning their trip. We look forward to welcoming you back to our hotel. Warm Regards, Nalin Mandiratta General Manager Crowne Plaza Jaipur

6/10 一般

Preeti

与家人及幼儿出行
满意：员工和服务，清洁度
Rooms are quite spacious. I am assuming every room has bathtub, since we booked standard room. Chowki Dhani is 10 mins away. Food was quite costly and bad taste. 179 for a butter naan, which was stale. Breakfast buffet has poor quality even after being crowded. Staff was quite slow at the restaurant. This is the only resort we got on last day to book.
2021 年 10 月入住 2 晚
Crowne Plaza Jaipur 于 2021年10月19日 的回复
Dear Guest, Greetings from Crowne Plaza Jaipur! Thank you for taking out the time and providing us with your valuable feedback. It is very unfortunate and disheartening to learn that you did not have a comfortable stay experience at the hotel. I deeply regret the inconvenience caused to you during your stay. Your feedback is an opportunity for us to improve our services and we have addressed your concern with the hotel team. We hope you will give us a chance to serve you the best-in-class services that we are known for. We look forward to welcoming you back to the hotel. Warm Regards, Nalin Mandiratta General Manager Crowne Plaza Jaipur

10/10 超赞

RAJESH

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
excellent
Excellent stay and food
2020 年 12 月入住 1 晚

8/10 还可以

Rahul

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Washroom need upgrade
2021 年 2 月入住 1 晚

10/10 超赞

Rajesh

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Courteous staff and very well kept hotel
Staff was very courteous and helpful even at 2 am.Room was in great condition.Overall a good experience and great value.
2020 年 11 月入住 1 晚

10/10 超赞

Dat

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A very nice experience
The hotel is beautifully designed and well maintained. All of the staff were incredibly friendly and well trained. The room was fairly large, very comfortable, and a great bed. The hotel doesn’t have much of a ground to walk around but it has high wall all around so I felt very secured. The location is not the most convenient as it was quite far from the city center, but a taxi or Uber ride is quite inexpensive to get around.
2020 年 2 月入住 12 晚

10/10 超赞

John，New York

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel implements a strict security procedure to safeguard the building and its customers. Hotel and room is clean and bed is very comfortable. Breakfast has lot of choices. Check-in was easy and Deependra was very helpful. He kindly recommended attractions we could visit in our timeframe. At request, he showed our driver the best way to get to the hotel. Deependra made us feel very welcome at Crowne Plaza.
2020 年 2 月入住 1 晚

10/10 超赞

真实旅客

2020 年 2 月入住 1 晚

10/10 超赞

P

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved this hotel, that we extended our stay for 1 more day! Breakfast was great!
2020 年 1 月入住 1 晚

8/10 还可以

AMIT

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Good Hotel in City Outskirts
I was surprised that this hotel did not have heating despite the fact that Jaipur has very cold weather in winter. There were some problems with the bakery (croissants were very hard) and with room service, but other than that, this is a hotel I will stay at again.
2020 年 1 月入住 4 晚

2/10 糟糕

yue

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 2 晚

10/10 超赞

真实旅客

2020 年 1 月入住 2 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The room layout was great. Clean and a good size. Would use again. Staff was very helpful and even brought us a birthday cake for a member of our party (pre arranged but was great)
2020 年 1 月入住 2 晚

4/10 很差

真实旅客

与家人出行
满意：清洁度
Hotels.com cancelled our reservation without any proactive communication. The Crowne Plaza staff was not very helping and hospitable
2019 年 12 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 2 晚

8/10 还可以

Enkhjargal

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 6 晚

10/10 超赞

Karan，Toronto, Canada

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Amazing state of art facility. Service, I felt that they could do better. On multiple occasions, the request was made and no one showed up (room service). However, otherwise the place was amazing and great dinning options. And great staff in restaurants both the chef's & servers.
2019 年 11 月入住 2 晚

10/10 超赞

JimP，Michigan, USA

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very modern, spacious and comfortable. The available buffet breakfast is wonderful.
2019 年 11 月入住 2 晚

6/10 一般

真实旅客

商务旅客
不满意：客房舒适度，清洁度
2019 年 10 月入住 5 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very supportive and helpful staff Clean and well maintained Hotel
2019 年 9 月入住 2 晚
Vishvapreet Singh Cheema, General Manager 于 2019年10月4日 的回复
Dear Guest Thank you for your positive feedback. We look forward to welcome you back. Warm Regards Vishvapreet Singh Cheema General Manager

10/10 超赞

Jyoti

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel
2019 年 8 月入住 2 晚

10/10 超赞

PRAKASH

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very comfortable rooms, comfortable beds, service at Chinese Mongolian restaurant was excellent
2019 年 7 月入住 1 晚

10/10 超赞

Sasi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay at Crown
Very good service and very cooperative staff
2019 年 4 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Size of room and amenities especially in the bathroom. The pool area is very nice. Breakfast service can be improved but overall good.
2019 年 3 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 2 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very good and clean. Good food and excellent room service. Nice staff
2019 年 2 月入住 1 晚

8/10 还可以

Elin

满意：清洁度、住宿条件和设施、客房舒适度
Recommended
Nice hotel with very good rooms and beds. Service in general was soso, don’t think they’re used to Scandinavian guests and that we require high service levels. Best service I got from Shahid in the gym that did a very good workout for me when I was there. the Chinese restaurant were amazing. We had the Korean bbq and got delicious food from Vikram. Highly recommended. Also very good service from virendra who was working at the same restaurant
2019 年 2 月入住 3 晚

10/10 超赞

Devendra

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 2 月入住 1 晚

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
bathroom was flooding. There was charge for everything
2018 年 12 月入住 3 晚
Vishvapreet Singh Cheema 于 2018年12月10日 的回复
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road ! Thank you so much for sharing your feedback. Do let us know for any service discrepancies that you may have encountered during your stay here which has warranted such a feedback from you. There is always scope for improvement and we are committed to delivering service excellence. We look forward to welcoming you back at the hotel. Best regards, Vishvapreet Singh Cheema General Manager

10/10 超赞

EmmyB，Stockton, CA

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We loved the days we spent at this hotel. Service was great. Food very yummy and the staff members very helpful, especially Vijay, one of the bell boys. He was very friendly, polite, and ready to help us in whatever was necessary. The only thing we didn’t like that much was that the hotel is a little bit far away from the downtown.
2018 年 11 月入住 2 晚
Vishvapreet Singh Cheema 于 2018年12月10日 的回复
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road ! Thank you so much for your rating. We do take pride in catering to our guests' needs the best way we can. We look forward to welcoming you back at the hotel. Best Regards, Vishvapreet Singh Cheema General Manager

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2018 年 11 月入住 1 晚
Vishvapreet Singh Cheema 于 2018年12月10日 的回复
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road ! Thank you so much for your rating. We do take pride in catering to our guests' needs the best way we can. We look forward to welcoming you back at the hotel. Best Regards, Vishvapreet Singh Cheema General Manager

8/10 还可以

Rajanya

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 11 月入住 3 晚
Vishvapreet Singh Cheema 于 2018年12月10日 的回复
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road ! Thank you so much for your rating. We do take pride in catering to our guests' needs the best way we can. We look forward to welcoming you back at the hotel. Best Regards, Vishvapreet Singh Cheema General Manager

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 2 晚
Vishvapreet Singh Cheema 于 2018年12月10日 的回复
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road ! Thank you so much for your rating. We do take pride in catering to our guests' needs the best way we can. We look forward to welcoming you back at the hotel. Best Regards, Vishvapreet Singh Cheema General Manager

2/10 糟糕

susmita

满意：客房舒适度
不满意：员工和服务
2018 年 9 月入住 1 晚

10/10 超赞

PHILIPPE

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay
Perfect. Thanks.
2018 年 8 月入住 2 晚
Vishvapreet Singh Cheema 于 2018年08月13日 的回复
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road! Thank you so much for your rating. We do take pride in catering to our guests' needs the best way we can. We look forward to welcoming you back at the hotel. Best regards, Vishvapreet Singh Cheema General Manager

8/10 还可以

Emmanuelle

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Belle hôtel moderne
Très bel hôtel moderne, déjeuner délicieux et copieux, piscine encastrée dans les immeubles. Point négatif hôtel trop loin du centre-ville 20 minutes et surtout pas de restaurant autour.
2018 年 7 月入住 2 晚

10/10 超赞

robinpal，ludhiana punjab

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
very comfortable stay best hotel in jaipur
best hotel , rooms are very very good and staff is also very good , food is excellent we will come and stay at this hotel when we visit jaipur and staff boy mohosin at breakfast was very good and helpful even raviranjan room service was excellent
2018 年 6 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best bang for your buck
Excellent clean and beautiful hotel.

6/10 一般

真实旅客

No reserved disabled seating at buffet
Hotel is located far from town. Great buffet breakfast with the exception of seating being taken by discourteous guests who reserve tables/seats by putting clothes or purses. They have NO RESERVED DISABLED seating/tables availabile, but they should have at least three designated in the front row near the food. The room was ok, but that’s only because we paid for a superior room. This is a big hotel that has made no effort to accommodate or find seating in the restaurant buffet area for breakfast that isn’t furthest from the food. People who have the ability to walk only think of themselves when eating here during breakfast. I wouldn’t go back there to stay.