Dear Valued Guest,I would like to thank you for taking the time to share your feedback. While all of us wish you had a better experience, it is to my deepest regret to know that we did not meet your expectations during your stay with us. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please be rest assured that this is not the standard that we have and we are taking this feedback very seriously and it is shared to the entire team for our improvement in the future.Once again thank you for your feedback that allows us to look into detail area for our review and improvement and It is our hope to be able to serve you better in your next visit.Sincerely,Diana AfrizaGuest Experience Executive

Dear Ms Terrance Po,Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Pullman Jakarta Central Park, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon.Sincerely,Lidiya OktavianiFront Office Manager

Dear Mr Chia-chen,Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Pullman Jakarta Central Park, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon.Sincerely,Lidiya OktavianiFront Office Manager

Dear Shihheng, I would like to thank you for staying at Pullman Jakarta Central Park. While all of us wish you had a better experience, it is to my deepest regret to know that we did not meet your expectations during your stay with us. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We hope that we will have the opportunity to have you back with us. We look forward to welcome you again. Thank you and regards, Lidiya Oktaviani Front Office Manager

Dear Shihheng, First of all I would like to thank you for taking the time to share your thoughts on your stay with us. Your feedback is always extremely valuable to us as we continuously strive to improve our guests' experience. I am very sorry we did not provide you with an experience up to our usual standards, and for the inconvenience caused to you. Immediate investigation has commenced upon your reviews posting and through the many elements that have been bought to light, it seems that there were various factors involved. Management are now reviewing and addressing these factors. We appreciate your comments and we hope we will have the opportunity to have you back with us. We look forward to welcome you again. Thank you and regards, Lidiya Oktaviani Front Office Manager

Dear guest, Thank you very much for taking some of your precious time to complete your review of our hotel. I have taken notes of feedback for some experiences you have had during your stay, which I believe did not seem to fulfill your expectation. I wish to reassure you that refurbishment and upgrades have taken place continuously to ensure our guests are provided with the maximum level of comfort. I would like to sincerely apologize for the inconveniences you have encountered. Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Rhys Challenger General Manager

Dear Hui Mei, Thank you for taking the time to rate your experience at Pullman Jakarta Central Park on Hotels.com. It is a real pleasure to know that you had an enjoyable stay and we have been able to fulfill your requirement. Warm regards, Rhys Challenger General Manager

Dear Hui Mei, Thank you for taking the time to rate your experience at Pullman Jakarta Central Park on Hotels.com. It is a real pleasure to know that you had an enjoyable stay and we have been able to fulfill your requirement. Warm regards, Rhys Challenger General Manager

Dear Valued Guest, Thank you for your time to rate our hotel on Expedia. We hope to have the pleasure of welcoming you back again soon at Pullman Jakarta Central Park. Sincerely, Rhys Challenger General Manager

Dear Valued Guest, Thank you very much for your time to share you feedback to us on Expedia. We welcome all guest feedback as it enables us to continually strive for service excellence in order to improve and maintain our five star standards. We regret to learn that your stay with us did not entirely meet your expectations thus marring your impression of the hotel. Please accept our sincere apologies for the inconveniences you have encountered. Please do rest assured the elements of your experience has been shared with our Department Heads concerned accordingly to ensure follow up is carried out on all your highlighted points. Best Regards, Rhys Challenger General Manager

Dear Valued Guest, We very much appreciate your time to rate us on Expedia, Hope to welcome you again on your next visit at Pullman Jakarta Central Park. Warmest Regards, Rhys Challenger General Manager

Dear Jung-Feng, Thank you for taking the time to rate your experience at Pullman Jakarta Central Park on Hotels.com. It is a real pleasure to know that you had an enjoyable stay and we have been able to fulfill your requirement. Warm regards, Rhys Challenger General Manager

Dear André , Thank you very much for showing love on your complimentary feedback! I am happy to read that you had a very fantastic experience, your feedback just simply made us smile! We cannot wait to serving you again. Yours Sincerely, Rhys Challenger General Manager

Dear Chih-Yu, Thank you very much for taking some of your precious time to complete your review with 5/5s of our hotel on Hotels.com It is a real pleasure to know that you have a wonderful staying & we have been able to fulfill your requirement. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your patronage is very important to us. Thank you very much again and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Rhys Challenger General Manager

Dear Qin, We very much appreciate your time to rate us with 5/5s on Hotels.com, Hope to welcome you again on your next visit at Pullman Jakarta Central Park. Warmest Regards, Rhys Challenger General Manager

Dear Hui Fong, Thank you very much for the fantastic loyal review about us! Kind Regards, Rhys Challenger General Manager

Dear Yueh, Thank you very much for your review. We love positive comments and use them to motivate our staff. Thank you. We look forward to welcoming you again soon to Pullman Jakarta Central Park. Yours Sincerely, Rhys Challenger General Manager

Dear Tsing-Hsuan, Thank you very much for taking some of your precious time to complete your review of our hotel on Hotels.com We look forward to welcoming you again soon to Pullman Jakarta Central Park. Yours Sincerely, Rhys Challenger General Manager

Dear Wen Chang, Thank you very much for staying with us upon your visit to Jakarta. I am glad to read that our Hotel facility and location have excited you, it is indeed our priority is to provide our guests with convenient services and facilities. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every guest; therefore your feedback is very important to us. We look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Rhys Challenger General Manager

Dear Loi Fat, Thank you very much for taking some of your precious time to complete your review of our hotel on Hotels.com We look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Rhys Challenger General Manager

Dear Addy, Thank you very much for taking some of your precious time to complete your review with 5/5s of our hotel on Hotels.com It is a real pleasure to know that you had an enjoyable stay and we have been able to fulfill your requirement especially our location that easy access the winning shopping malls. Thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon and to have a chance to meet and greet you on your upcoming stay at Pullman Jakarta Central Park. Yours Sincerely, Rhys Challenger General Manager

Dear Shulan, Thank you very much for taking some of your precious time to complete your review of our hotel on Hotels.com It is a real pleasure to know that you had an enjoyable stay and we have been able to fulfill your requirement especially our location that easy access the winning shopping malls. Thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon and to have a chance to meet and greet you on your upcoming stay at Pullman Jakarta Central Park. Yours Sincerely, Rhys Challenger General Manager

Dear Valued Guest, Thank you very much for taking some of your precious time to complete your review with 5/5s of our hotel on Hotels.com It is a real pleasure to know that you had an enjoyable stay and we have been able to fulfill your requirement especially our location that easy access the winning shopping malls. Thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon and to have a chance to meet and greet you on your upcoming stay at Pullman Jakarta Central Park. Yours Sincerely, Rhys Challenger General Manager

Dear Elvis, Thank you very much for taking some of your precious time to complete your review with 5/5s of our hotel on Hotel.com It is a real pleasure to know that you have an excellent staying. I am happy to read that our hotel’s strategic location which is adjacent to the Award Winning Central Park Mall & the newly opened New Soho Mall and its restaurants has benefited you. I have taken notes of feedback for some experiences you have had during your stay, which I believe did not seem to fulfill your expectation. I have immediately shared these comments to all Department Heads for immediate review and improvements. I would like to sincerely apologize for the inconveniences you have encountered. I wish to reassure you that refurbishment and upgrades have taken place continuously to ensure our guests are provided with the maximum level of comfort. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Rhys Challenger General Manager

Dear Cheng Hao, Thank you very much for taking some of your precious time to complete your review of our hotel on Hotel.com It is a real pleasure to know that you have a wonderful staying & we have been able to fulfill your requirement. I am happy to read that our hotel’s strategic location which is adjacent to the Award Winning Central Park Mall & the newly opened New Soho Mall and its restaurants has benefited you. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Rhys Challenger General Manager

Dear Ying‎, Thank you very much for sharing your recent experience at our Hotel with 5/5s on Hotels.com. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. We are looking forward to having the pleasure of welcoming you again to Pullman Jakarta Central Park in the near future. Yours sincerely, Francois Laran General Manager

Dear Lai Ming, Thank you very much for taking some of your precious time to complete your review of our hotel on Hotels.com We hope you have a wonderful stay with us. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Dominique A. Albero General Manager

Dear Jimmy, Thank you very much for taking some of your precious time to complete your review of our hotel on Expedia. It is a real pleasure to read that you have enjoyed your stay and we have been overall able to exceed your expectation. Thank you very much again for sharing your experience on Expedia and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Dominique A. Albero General Manager

Dear Anonymous, Thank you very much for taking some of your precious time to complete your review of our hotel on Hotels.com It is a real pleasure to know that you have a wonderful staying experience and we have been able to fulfill your requirements. I am also happy to read that you have been impressed by the level of service from our Team. I have taken notes on your feedback on the hotel interior design concept: raw-industrial with pop-art artwork placed at the entire premises of the hotel which did not seem to fulfill your expectation. I would like to sincerely apologize for the inconveniences you have encountered. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Dominique A. Albero General Manager

Dear Chi Shing, Thank you very much for taking some of your precious time to complete your review of our hotel on Hotels.com It is very unusual to hear that there’s no fresh juices served during breakfast. Please allow me to share with you that the Fresh juices selection is always available at Collage All Day Dining during breakfast and it’s located in front of the Indian food section. I have taken notes on your feedback on the internet connection which did not seem to fulfill your expectation. Please to share with you that we’re on process in upgrading the Internet facilities in the Hotel premises including guestroom. I would like to sincerely apologize for the inconveniences you have encountered. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Dominique A. Albero General Manager

Dear Joseph W, Thank you very much for taking some of your precious time to complete your review of our hotel on Expedia.com It is a real pleasure to know that you had a great staying experience and we have been able to fulfill your requirement. It is pleasing to read that our hotel’s strategic location with easy access to Central Business District, Soekarno-Hatta International Airport and adjacent to the Award Winning Central Park Mall & the newly opened New Soho Mall and its restaurants has benefited you. I am also happy to know that our hotel facilities seem to exceed your expectation. Thank you for sharing the information to Expedia travelers about reservation requirement highly being recommended for Fit&Spa. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Dominique A. Albero General Manager

Dear KUEI-I, Thank you very much for taking some of your precious time to complete your review of our hotel on Hotels.com. It is a real pleasure to have welcomed you back. Unfortunately, it seems that your accommodation experience did not entirely meet your expectations on this occasion. I have taken notes on your feedback on the wi-fi connection and for the room cleanliness as well as on the unpleasant odor at the lobby hallway. I have immediately shared the elements of your experience with the Department Heads concerned for review and improvements. I would like to sincerely apologize for the inconveniences you have encountered. Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Dominique A. Albero General Manager

Dear Anonymous, Thank you very much for taking some of your precious time to rate our hotel on Hotels.com I hope you had an enjoyable stay. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you very much again for sharing your experience on Hotels.com and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Dominique A. Albero General Manager

Dear Anonymous, Thank you very much for taking some of your precious time to rate our hotel with 5/5s on Hotels.com It is a real pleasure to know that you had a pleasant stay and we have been able to fulfill your requirements. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you very much again for sharing your experience on Hotels.com and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Dominique A. Albero General Manager

Dear Guest, Thank you very much for taking some of your precious time to complete your review of our Hotel on hotels.com. Unfortunately, it seems from the rating given is telling us that your stay experience did not meet entirely your expectations thus marring your impression of the hotel. Please accept our sincere apologies for the inconveniences you have encountered and rest assured of our full commitment to improve your experience as guest of our Hotel. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience on hotels.com, and we do look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Dominique A. Albero General Manager

Dear Ryan, Thank you very much for sharing the elements of your recent experience at our Hotel on Hotels.com We welcome all guest feedback, although our Hotel is strategically located with easy access to Central Jakarta, the Soekarno- Hatta International Airport and adjacent to Mall, it is regrettable that the traffic conditions in Jakarta are often challenging. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experienced on Hotels.com, and we do look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours sincerely, Dominique A. Albero General Manager

Dear Chin Wei, Thank you very much for sharing the elements of your recent experience at our Hotel with 5/5 rating on Hotels.com It is a great pleasure to learn that our service level of our colleagues has exceeded your expectation. We are also delighted to see that the breakfast experience at our Collage All Day Dining Restaurant as well as our strategic location has contributed to your satisfaction. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experienced on Hotels.com, and we do look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours sincerely, Dominique A. Albero General Manager

Dear Sheng Cheng, Thank you very much for sharing the elements of your recent experience at our Hotel with 5/5s on Hotels.com It is delighted to know that you are very satisfied with your stay. It is also absolutely our pleasure to be in a position to offer you the stay you expect or even better if at all possible; which is our ultimate goal. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experienced on Hotels.com and we do look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours sincerely, Dominique A. Albero General Manager

Dear Chun-Hao, Warmest greetings from Pullman Jakarta Central Park. Thank you very much for sharing your recent experience at our Hotel on Hotels.com. We are looking forward to having the pleasure of welcoming you again to Pullman Jakarta Central Park in the near future. Yours sincerely, Dominique A. Albero General Manager