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“Dear Hotel Manager, I hope this message finds you well. My boyfriend, my parents, and I recently stayed at your hotel in Jeju to celebrate my mother's birthday. I wanted to express my gratitude for the exceptional service we received. While my room was perfect, we encountered some issues in my parents’ room with the TV not accessing YouTube and the desk telephone not working. I approached the concierge desk, where a staff member who spoke Chinese was incredibly helpful. She patiently listened……

“客房整潔，如果有床頭燈會更加好。當日入住最高層沖涼水壓略為不足。酒店地點非常好，去七星街或者東門市場都好方便，而且附近有大型超市。晚上基本上唔會有航班升降所以都唔會影響睡眠。”

“很好 ”

“The toilet is small comparing to other similar grade hotels”

“前檯職員友善, check-in 效率高。 酒店地點方便, 不過附近缺乏食肆提供早餐。”

“Centrally located, clean and well maintained, good services, complementary parking, recommended!”