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关于耶路撒冷荫巴尔酒店的点评

5 out of 5
耶路撒冷荫巴尔酒店
Liberty Bell Park, 3, Jabotinsky St., Jerusalem

点评

9.0

非常棒

10 分 - 超赞。383 条好评,共有 577 条点评" "
8 分 - 还可以。113 条好评,共有 577 条点评" "
6 分 - 一般。47 条好评,共有 577 条点评" "
4 分 - 很差。22 条好评,共有 577 条点评" "
2 分 - 糟糕。12 条好评,共有 577 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

8.8/10

服务设施

9.0/10

住宿条件和设施

8.8/10

环保

点评

8/10 还可以

David

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 2 晚
BD 于 2019年06月12日 的回复
Dear David, Thank you for taking the time to submit this review regarding your recent stay with us at the Inbal Hotel. Bracha Dalal Evening Manager

8/10 还可以

真实旅客

满意:客房舒适度,清洁度
Inbal Hotel 方便且價錢合理的飯店
價錢合理且地點方便, 但若定位為五星級飯店則顯陳舊.

10/10 超赞

Miriam

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 8 晚
Guest Relations 于 2024年03月31日 的回复
Dear Miriam, thank you for the 5 star review!

10/10 超赞

rochelle

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Lovely staff - friendly helpful. They care when they see return visitors, makes me want to cancel my reservation elsewhere for my anniversary and stay here again!
2024 年 3 月入住 1 晚
Guest Relations 于 2024年03月31日 的回复
Dear Rochelle, thank you for the lovely review! We look forward to hosting you again.

6/10 一般

Stella

与家人出行
不满意:清洁度、员工和服务、服务设施
This is not a luxury property in my opinion, although they certainly were charging luxury hotel prices during my stay. While the room and bathroom were spacious, the furnishing were worn down and the electrical wiring in the room seemed faulty (lights not turning on properly, strange sizzling sound coming from the switches). The room itself was covered in thick dust and had clearly not been vacuumed in quite a while. It's telling that you'll see the vacuum cleaners left in the hallways while the housekeeping staff are cleaning the rooms. I never did hear one running during my stay. Most of the staff that I encountered were either curt or outright unfriendly. It may be a cultural thing, but I've staying in other hotels in Israel and had much better service. This ranged from the front desk staff to the parking garage attendant. One exception was the wait staff in the hotel's dairy restaurant who provided excellent service. Lastly, the location is not particularly great unless your okay with relying on taxi/share ride services or walking the 30 minutes to get to some of the more touristy spots or public transportation. Or if you're a brave soul willing to face down Jerusalem traffic and drive yourself. By why bother when there are plenty of better hotels closer to the old city and other tourist spots?
Guest relations 于 2024年03月27日 的回复
Dear Stella, we are very sorry to hear you didn't like your stay with us. We take all your comments very seriously and strive to give an amazing service to all of our guests. We hope to see you again.

10/10 超赞

ward

满意:清洁度、员工和服务、住宿条件和设施
Excellent all around
2024 年 3 月入住 1 晚
Guest relations 于 2024年03月5日 的回复
Dear Ward, thank you!

10/10 超赞

Abraham

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome
2024 年 2 月入住 1 晚
Guest Relations 于 2024年03月5日 的回复
Dear Abraham, thank you! We hope to see you again soon

10/10 超赞

Donna

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is located in a wonderful part of the city. The property is lovely, the food delicious and the staff are great. I always love staying here
2024 年 2 月入住 3 晚
Guest relations 于 2024年03月5日 的回复
Dear Donna, thank you for the lovely review!

10/10 超赞

Elysha

2024 年 1 月入住 4 晚
D 于 2024年01月21日 的回复
Dear Elysha,Thank you for the great review! We are looking forward to hosting you again soon,Guest Relations

10/10 超赞

Fern

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Inbal is a fabulous, luxurious hotel. Everything was first class: accommodations, food, service and ambiance. Special shout out to Mishleem at the front desk who went out of her way to get us our room earlier than we expected. The soup festival is a fantastic idea and absolutely delicious. We were pleasantly surprised by how great the food in the dairy restaurant in the lounge was. My grandchildren loved the French fries and vanilla milkshakes. Their pizza was the best I ate in Jerusalem. They also have a great indoor pool and gym. All in all, a wonderful experience!
2024 年 1 月入住 3 晚
Guest relations 于 2024年01月17日 的回复
Dear Fern, thank you for the great review! We are happy to hear you enjoyed our soup festival and the Lobby Lounge restaurant. We hope to see you again soon.

10/10 超赞

michael

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 6 晚
B 于 2023年12月22日 的回复
Dear Michael,Thanks for staying with us. We appreciate your feedback!Looking forward,Bracha, Evening Manager

10/10 超赞

Gila

2023 年 12 月入住 3 晚
BD 于 2023年12月18日 的回复
Thanks for staying with us.We appreciate your feedback!

10/10 超赞

Cheryl

满意:清洁度、员工和服务、住宿条件和设施
All was great
2023 年 11 月入住 7 晚
Guest relations 于 2023年12月3日 的回复
Dear Cheryl, thank you for the review, we hope to see you again soon!

10/10 超赞

Josh

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Great condition, great staff, food was great as well.
2023 年 11 月入住 4 晚
Guest relations 于 2023年12月3日 的回复
Dear Josh, thank you for the great review!

10/10 超赞

Edward

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚
B 于 2023年11月20日 的回复
Dear Edward,We would to thank you for your 10out of 10 reviewLooking forward to your next visitBracha D.Evening Manager

10/10 超赞

MICHAEL

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚
Guest Relations 于 2023年09月19日 的回复
Dear Michael, We are delighted to hear you enjoyed your experience with us, and we are looking forward to hosting you again very soon

10/10 超赞

Harriet

满意:住宿条件和设施
The staff are so accommodating
2023 年 9 月入住 1 晚
Guest Relations 于 2023年09月18日 的回复
Dear Mrs. Harriet, we are delighted to hear you enjoyed your stay with us, and looking forward to hosting you again very soon!

10/10 超赞

Stuart

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚
Guest Relations 于 2023年09月18日 的回复
Dear Mr. Stuart ,We are delighted to hear you enjoyed your stay with us, and looking forward to hosting you again very soon!

10/10 超赞

Harriet

团体旅客
满意:服务设施
I simply wouldn’t stay anywhere else in Jerusalem. The Inbal is unmatched in terms of warm and friendly staff and it makes travel a oleasure
2023 年 9 月入住 1 晚
Guest Relations 于 2023年09月13日 的回复
Dear Harriet,We are delighted to hear you enjoyed your stay with us, and looking forward to hosting you again very soon!

10/10 超赞

Michelle

满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved our stay at The Inbal - a fantastic hotelwith exceptional staff.
2023 年 8 月入住 3 晚
Guest Relations 于 2023年09月3日 的回复
Dear Michelle, thank you for the review! looking forward to hosting you again soon.

10/10 超赞

Steve

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great service, all staff very friendly.
2023 年 8 月入住 1 晚
Guest Relations 于 2023年08月22日 的回复
Dear Steve,Thank you for the great review!We are happy to hear that you enjoyed your experience with us, and we are looking forward to see you again soon!

10/10 超赞

Ariella

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing stay
Amazing stay for weekend. Staff was very professional and attentive. Comfortable family connecting rooms. Location is perfect near mall, western wall, and restaurants. Breakfast and sabbath meals were gourmet and all you can eat. Can’t wait to come back.
2023 年 8 月入住 2 晚
Guest Relations 于 2023年08月22日 的回复
Dear Ariella,Thank you for the lovely review! We are delighted to hear about your great experience with us, and we are looking forward to hosting you again very soon!

10/10 超赞

ISAAC

2023 年 8 月入住 2 晚
Guest Relations 于 2023年09月9日 的回复
Dear Isaac,Thank you for the great review! We are looking forward to hosting you again soon,Guest Relations

8/10 还可以

david

与家人出行
满意:住宿条件和设施,员工和服务
不满意:客房舒适度,清洁度
Très bon moment
Hotel de très bonne qualité, il n'est pas situé comme indiqué à 700m du centre et donc pas idéalement placé pour visiter la vieille ville.
2023 年 8 月入住 3 晚
Guest Relations 于 2023年08月14日 的回复
Cher invité, nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel Inbal.L'hôtel se trouve à 0,7 mètre du centre-ville et à proximité des principales attractions.Nous espérons que la distance n'a pas affecté votre expérience d'hébergement.

6/10 一般

Lidia

与家人出行
不满意:员工和服务
No merece pagar lo que vale
Hotel caro de 5 estrellas, pero podría ser de 4 perfectamente. Desayuno ruidoso e incómodo, en el exterior hace calor y en el interior te mueres de frío. Si no eres judío, mejor que te alojes en otro hotel, no tratan bien a las personas hospedadas que no son judías.
2023 年 8 月入住 4 晚
Guest relations 于 2023年08月9日 的回复
Estimada Lidia,En Inbal damos el mismo trato a todos nuestros huéspedes.El departamento de relaciones con los huéspedes estará encantado de hablar con usted - 02-675-6666Nos disculpamos y esperamos que pueda disfrutar de nuestra experiencia de alojamiento nuevamente en el futuro.

8/10 还可以

Kevin

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent location, facilities and quality
The Inbal is located in a great location, in a safe area, walkable to the old city, the “new” areas (Ben Yehuda /King George St.) and great parks. The hotel is very nice with great facilities for fitness, swimming and ease of parking. Breakfast is excellent with endless choices of quality middle eastern and American food. The only constructive criticism I have for the hotel is some of the staff is not very friendly and welcoming like you would find in a similar quality hotel in Tel Aviv. This is our third visit to the Inbal over the years… we would return again just with lower expectations.
2023 年 7 月入住 3 晚
d 于 2023年08月4日 的回复
Dear Kevin,Thank you for your lovely review.The detailed and flattering description for the location, facilities, best food and friendly staff.Looking forward to your next visitBracha D.- E. Manager

10/10 超赞

Frank

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
On reviendra
Très bel hôtel. Petit-déjeuner très bon. Bien placé. Parking disponible et gratuit pour les personnes de l’hôtel, très appréciable à Jérusalem.
2023 年 7 月入住 3 晚
D 于 2023年08月4日 的回复
dear reviendra,Thank you for your lovely reviewwish you happy summer and hope to welcome you again soonBracha D - E. Manager

10/10 超赞

Caron

满意:清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 3 晚
Guest Relations 于 2023年08月8日 的回复
Dear Caron,Thank you for rating our hotel!we would love to see you again soon.Guest Relations

10/10 超赞

Barbara

2023 年 5 月入住 4 晚
Guest relations 于 2023年07月23日 的回复
Dear Barbara, thank you for the great review! we look forward to hosting you again soon.

6/10 一般

paulette

与家人出行
满意:清洁度、住宿条件和设施、客房舒适度
Service de restauration moyen et de renseignements moyen Hôtel bien situé Chambre très confortable
2023 年 7 月入住 2 晚
Guest Relations 于 2023年07月12日 的回复
Dear Paulette, we hope to see you again soon.

10/10 超赞

steven

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Very nice staff
2023 年 6 月入住 4 晚
Guest Relations 于 2023年07月10日 的回复
Dear Steven,Thank you! We look forward to hosting you again soon.Guest Relations

8/10 还可以

Lisa,Chicago

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
The Inbal is very well located. It is walkable to the old city, Mamilla, First Station and many parks. The staff is helpful and generally friendly. Breakfasts are the wonderful Israeli-style that sets you up for the day. Biggest gripe is things could be cleaner and fresher in the public areas - seat covers definitely need an upgrade. And cleaning in the rooms could stand a bit of an upgrade. Vacuuming! Criticisms aside, I would stay here again.
2023 年 6 月入住 5 晚
Guest Relations 于 2023年07月10日 的回复
Dear Lisa,Thank you for the review! Our Staff appreciates your kind words.We appreciate constructive criticism and try hard to address all issues.we would love to welcome you again soon,Guest relations

10/10 超赞

Mark

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Had a great hotel experience
2023 年 7 月入住 1 晚
Guest Relations 于 2023年07月6日 的回复
Dear Mark, thank you for the great review!

8/10 还可以

Janice

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
loved Inval
great hotel . definitely upscale but with decent pricing
2023 年 6 月入住 4 晚
Guest relations 于 2023年07月5日 的回复
Dear Janice, thank you for the great review! We are looking forward to hosting you again soon.

10/10 超赞

Michael

2023 年 6 月入住 7 晚
guest relations 于 2023年07月25日 的回复
Hello Michael,we are glad you enjoyed your stay!

2/10 糟糕

Jacobo

2023 年 6 月入住 3 晚
Guest Relations 于 2023年06月25日 的回复
Dear Jacob, we are sorry that your stay with us did not meet your expectations. Please do not hesitate to contact us.

10/10 超赞

Judith

满意:住宿条件和设施
Beautiful hotel Very clean Very nice staff Excellent buffet
2023 年 6 月入住 2 晚
Guest Relations 于 2023年06月18日 的回复
Thank you! Enjoy your stay and don't hesitate to contact us with any request.

10/10 超赞

yuriy

满意:清洁度、员工和服务、住宿条件和设施
Great
2023 年 5 月入住 5 晚
Guest relations 于 2023年06月12日 的回复
Dear Guest, thank you for the review!

4/10 很差

Annaelle

满意:清洁度
不满意:员工和服务
2023 年 5 月入住 3 晚
Guest relations 于 2023年06月2日 的回复
Dear Annaelle, thank you for the review. We are sorry to hear your stay with us did not meet your expectations.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Outstanding!
2023 年 5 月入住 2 晚
Guest relations 于 2023年05月29日 的回复
Thank you for the review!

10/10 超赞

DANIEL

与家人出行, 与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Superbly managed hotel. Clean, friendly staff, responsive to requests. We had a 9-night stay here, and it was truly a wonderful experience in every way. I would highly recommend the Inbal, and would be absolutely willing to return on our next stay in Israel.
2023 年 5 月入住 9 晚
Guest relations 于 2023年05月19日 的回复
Dear Daniel,Thank you for the amazing review! Our Staff appreciates your kind words.we hope to welcome you again soon,Guest relations

10/10 超赞

sharon

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚
Alina Guest Relations Manager 于 2023年05月14日 的回复
Dear Sharon.thank you for your review!

8/10 还可以

YOSSEF

与家人出行
满意:清洁度、员工和服务、客房舒适度
2023 年 5 月入住 1 晚
Guest Relations 于 2023年05月7日 的回复
Dear Yossef,thank you for the review!

10/10 超赞

Arthur

满意:员工和服务,清洁度
2023 年 4 月入住 2 晚
Guest relations 于 2023年05月22日 的回复
Dear Arthur,thank you for your review!

10/10 超赞

sharon

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 2 晚
Alina Guest Relations Manager 于 2023年05月1日 的回复
Dear Sharon, thank you for the great review!

10/10 超赞

Muznah

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was extremely nice and breakfast buffet was amazing. It was delicious.
2023 年 4 月入住 1 晚
Alina Guest Relations Manager 于 2023年05月1日 的回复
Dear Muznah, thank you for the great review and we are very glad you enjoyed our breakfast!

6/10 一般

Natasha

不满意:员工和服务,清洁度
N/A
Guest relations 于 2023年05月4日 的回复
Dear Natasha, thank you for your review.

2/10 糟糕

Olivier

与家人出行
不满意:员工和服务,清洁度
Don’t waste time and money on this below par hotel. It is not worth half its stars, specially as it fails every aspect of customer service. Even when they agree that the service experience was poor, their only response is to “ask for names” and not correct the problem! “Who said it? Who did what?” But never “let me take care of it.” It fails every level of basic customer service. Pass this hotel, there are many options in Jerusalem. We will not go back, that’s for sure.
2023 年 4 月入住 3 晚
Guest Relations 于 2023年05月1日 的回复
Dear Olivier, we are sorry to hear your stay with us did not meet your expectations. We strive to give our guests the best service at all times.

10/10 超赞

Jack

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
High end hotel with quality staff. A great location for walking to the German colony, downtown Jerusalem and about 25 minutss to the Jaffa Gate. Especially good location if you want to avoid the intensity of the Jerusalem commercial center but still be able to walk to it.
2023 年 3 月入住 2 晚
Alina Guest Relations Manager 于 2023年03月21日 的回复
Dear Jack,thank you for the detailed and positive review. We are looking forward to host you again!

10/10 超赞

Moshe

与家人出行
满意:员工和服务,清洁度
Beautiful property, excellent service, great location.
2023 年 3 月入住 2 晚
Alina Guest Relations Manager 于 2023年03月13日 的回复
Dear Moshe, thank you for the lovely review.hope to see you again soon!