Ascott Jing'an hotels

"Spacious room and good location. Strong smell of mala hotpot from nearby restaurant."

"Clean room, most staff able to speaks basic English"

"Rooms are clean, staff are probably the worst. They don’t greet you like other countries / hotels. The only helpful staff was the cleaning lady. She probably should work at the front desk. Staffs needs service training."

"Clean; convenient; bit small, overall good value. "

"Great location, great hospitality and great amenities. The rooms look newer than the pics and the Gym is larger too (Has a Stepper, multiple treadmills, multiple freeweights, bench press, 2 cable machines, a smith machine, an enitre gym). Would come to Shanghai just to be here. "

"Hotel was decent, nothing special. Breakfast was ok - not fresh for sure. I was there for 1 week and it was the same everyday, I could tell it wasn't fresh. Only fresh thing was the guy making egg omelette. Surprisingly hardly anybody at the hotel spoke English. Very difficult to communicate, I didn't expect it as you would expect a high end hotel to. I personally wouldn't pay all that money to come here again, would rather pay less/half and go elsewhere. It was my 1st time in China/Shanghai. If I had of known it would be been like that then I would have rather stayed elsewhere and saved some money. As I've mentioned it wasn't anything special."

"Btrakfast as normal taste and less choice"

"I loved the room and the room cleaning service"

"Staff was amazing, they really did their best to accommodate us. Concierge was excellent as well. I think the highlight of our trip was the tennis court availability. Even though it was raining the days we wanted to play tennis, we loved that the option was there for us. The tennis court is outdoors"