Capella Hotel Group Jing'an hotels

"A Perfect Stay at Shangri-La Shanghai — Truly Exceptional Service From the moment we arrived, everything about our stay at the Shangri-La Shanghai was simply perfect. The room was beautifully maintained and even upgraded upon check-in, offering a stunning view and the highest level of comfort. Housekeeping was incredibly attentive — they refreshed our room twice a day and always made sure everything was spotless. What touched us the most was the kindness and thoughtfulness of the staff. They went above and beyond to celebrate my birthday, preparing a lovely surprise that made the day unforgettable. Every interaction with the team was warm, professional, and genuine. My girlfriend and I felt truly cared for throughout our stay — it was one of the happiest times we’ve shared together. I can’t thank the Shangri-La team enough for their exceptional hospitality. This hotel has set a new standard for us, and we’ll definitely return on our next trip to Shanghai. ⭐⭐⭐⭐⭐"

"Quiet, clean and modern room. Centrally located. Appreciate the convenient laundry facilities, coffee machine 24hrs and adequate breakfast although it can get super busy at certain times (but the hotel does advise guests of this)"

"Courtyard was an amazing experience. Central to everything and the staff were the best and super helpful. "

"Cold room"

"Excellent hotel, centrally located to nearby attractions."

"Jing’an Metro station adjacent to the hotel "

"Great area. Big room and very clean"

"Clean rooms, very good friendly and helpful support staff. We had a flickering light fixture and it was replaced within 15 mins. Great choices for breakfast and dinner. Very close to shops and restaurants. "

"Great from all aspects "