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“We booked two rooms. We had a total of five people. Each room indicates that it sleeps four people—ample space. I talked with the manager since the system wasn’t allowing me to specify the number of people. I asked if it would be a problem that we had five people. He said no. When we arrived, he indicated that we needed to pay an extra $”

“Beautiful hotel and grounds, with a gorgeous view of the Nile!! Stay here. You absolutely will not regret it.”

“Das Personal war freundlich ”

“Very friendly staff & excellent spa services ”

“This hotel has potential and very beautiful environment. The staff need training in customer service and hotel management. We had booked and paid for a superior room but when we arrived they told us that there was no warm water in the room and the other room the aircondition was not working. We were told that our room was upgraded but when we checked out the room was a standard room. A lot happened during our check in so we ended up having cold showers for two days. Breakfast was boring. Why……

“Very nice and the staff was very kind and accommodating.”

“No”

“I recently booked for a night at Fancy Resort Beach Hotel jinja. I drove to the hotel and I was told that the hotel was closed due to renovations and management change. I was not refunded. I drove away to look for another place to stay. They took my money and no services. Why are they still advertising on Expedia.com with a closed hotel and still taking people's money. They are taking free money. That's not right.. im very upset... i suffered a loss....fancy resort Beach hotel jinja are……

“The place was ok. The outdoors was great. The room was great but no breakfast.”

“Despite confirmed reservations for two rooms confirmed by Expedia hotel claimed that they have no rooms. This was a disaster. I believe Expedia has to take action against this hotel. It is not serious and not good for Expedia.”

“They couldn't find our prepaid Expedia reservation. Clean room, friendly staff. No safe or minifrig. Wifi nonexistant to terrible. ”

“The place was so quite and clean i really loved it hope to be here next week”

“Personnel accueillant mais manque d'entretien chambre trop chère”