Tallinn KGB Museum Hotels

"We booked this hotel for my wife’s parents to celebrate a birthday, but it turned out to be a complete letdown. The room was in poor condition and did not match the photos at all. It was also noticeably dirty, with dust everywhere. Even basic amenities were missing, no slippers were provided, and they were asked to buy low-quality ones for €2, which is unacceptable for a hotel of this level. We had also informed the hotel in advance about the birthday, yet there was zero acknowledgment, not even a simple “happy birthday” at reception. They have stayed at this hotel several times before, but this was by far the worst experience. Would not recommend."

"The location of the hotel is superb, right in the old town, but also very close to Balti Jaama Turg, which is a very nice local market. It’s very close to many attractions making it easy to explore by walking. There’s a nice bakery across the street from the hotel and many nice restaurants in the same street. The staff were incredibly kind during check-in, explaining how the hotel is also a historical building. At check-out, I was a bit late and they were also lenient about it, which I truly appreciated. I would definitely recommend this hotel to others! "

"A cozy hotel"

"The hotel is very central in the Old Town, everything you would want to see within walking distance. Hotel is very clean and offers a very good breakfast."

"Nice sauna, steam room and pool. Room was okay but bed was hard and bathroom configuration made it hard to use toilet. No plug for hairdryer in the bathroom. Restaurant was closed on rooftop, bar was open with minimum menu and was very expensive. Lack of ambience in bar on top floor"

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"Perfect and charming. Great rooms. Great staff. Great facilities. Great restaurant. Tasty breakfast. Loved the place. "

"Clean hotel and excellent staff. A really good buffet breakfast too. Later free checkout was allowed and that was much appreciated. The hotel is in a central location, and perfect for exploring the Old Town. It is in a lovely old building, but this should be taken in consideration as complete step free access isn’t possible from all rooms. Overall a delightful experience, and I would definitely stay here again. "

"Very happy overall, the only thing I did find a bit strange as I couldn’t find the thermostat control, they didn’t appear there was one or maybe I didn’t say it"