"The staff was excellent and very friendly and helpful, especially the bell hop and valet. Our room was not nice, directly over the loading dock which was very noisy, we didn't pay for a view because we were only there one night but the bathroom lacked cleanliness, the soap dispenser in the shower didn't work. The bathroom in our room needed a deep cleaning or just a remodel."
"Lovely stay at AC Marriott Wailea despite not-so-great weather. The staff was welcoming & helpful & the pool area and hot tub were lovely with a nice view. The facilities were clean and new. (Sometimes the poolside music got annoying, but staff was accommodating)"
"We were there during the three days of storm Kona so unfortunately all pool & BBQ facilities were closed. As well as access to the beach.
Horrible trees down the landscaping cruise will definitely have their work cut out for them cleaning up but otherwise the grounds looked immaculate.
We had a problem being locked out of our unit, as I left my cell phone inside, and it took almost 45 minutes on a Friday evening at 7:00 p.m. to get the access codes resent to my husband's phone."
"Four Seasons is worth every penny, every time. They are excellent. This property and the service is unmatched in the area. I stayed all of last week and then came back. Staff is so excellent. Property is gorgeous. It's just perfect. A lot of things aren't worth the price these days, but I have to say this hotel is worth the money. 5 stars."