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"Very clean room and bathroom and spacious. Mattresses did not provide much cushion but no big deal. Great location very close to kawaguchiko station and a 15 minute walk from the lake. Would definitely stay here again. "

"Communication was good and place was clean and good facilities except would like metal knife, fork and spoon…also tricky to figure out heating and one air conditioner/heater not working. Lift service advertised was great :)"

"It was good place to stay near station.."

"Very friendly and helpful staff. The food was amazing and tranquil, quiet space. I would return."

"The hotel is a little dated, decore-wise, but everything is very clean and the Onsen are very nice (we're first time users). Staff are very helpful! Would stay here again."

"Check in was a little sketchy, I struggled to find the right door at first and keypad. And when I got into my room, I didn't realize the door would lock behind me when I left. I closed the door to go to the bathroom downstairs and luckily I had my phone on me with my code, but if I had locked my phone in my room without my code I would've been in a really bad spot since there is no receptionist or on-site staff. Other than that, the stay was perfect and I would absolutely come stay again. The...