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关于格雷科泰尔斐罗克斯尼娜酒店的点评

4 out of 5
格雷科泰尔斐罗克斯尼娜酒店
Navarinou Street, Kalamata, Peloponnese

点评

8.2

很好

10 分 - 超赞。52 条好评,共有 143 条点评" "
8 分 - 还可以。57 条好评,共有 143 条点评" "
6 分 - 一般。24 条好评,共有 143 条点评" "
4 分 - 很差。8 条好评,共有 143 条点评" "
2 分 - 糟糕。2 条好评,共有 143 条点评" "

8.4/10

清洁度

8.6/10

员工和服务

7.8/10

服务设施

7.8/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

Jim

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had an amazing three day stay at Filoxenia last week! The service was second to none! Everyone from the front desk, maids, wait staff were exceptional. Big shout out to Service Manager Adonis and his dedicated staff! Superstars! Adonis made sure we had a gluten free breakfast package for our 6:00 am checkout as we had to catch an early flight! Really above and beyond! Highly recommend! We will definitely be back! Yasas!
Grecotel Filoxenia Team 于 2024年05月21日 的回复
Dear Mr. Jim,Thank you for your 'kind gift' of such a delightful review! Your comments are such a reward to our entire team! We are most grateful and look forward to welcome you back soon!Kind Regards,Grecotel Filoxenia Team

8/10 还可以

Line

与家人出行
满意:员工和服务、住宿条件和设施、客房舒适度
A one night stay for a family of 6
Personel was so nice an helpful. The rooms were a little small. Overall we loved it lt!
2023 年 10 月入住 1 晚
Grecotel Filoxenia Team 于 2023年10月23日 的回复
Dear Mrs. LIne , Thank you for your positive evaluation. We truly welcome and value your constructive comments as direct feedback. We all look forward to welcome you back to any of our Grecotel hotels. Kind regards, Grecotel Filoxenia Team

10/10 超赞

NIKOLAOS

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Grecotel Filoxenia Team 于 2023年10月19日 的回复
Dear Mr. Nikolaos,Thank you for your beautiful review of our hotel.We hope to welcome you soon again.Kind RegardsGrecotel Filoxenia Team

10/10 超赞

Samuel

2023 年 10 月入住 1 晚

8/10 还可以

Yvonne

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Familien-Suite mit Balkon
Obwohl das Hotel auf dieses Jahr deutlich teurere geworden ist, sind die meisten Indikatoren/Leistungen gleich geblieben oder leicht schlechter geworden. Auf den ersten Blick schien alles wie letztes Jahr, dann sahen wir kleine Details, die schlechter wurden. Immerhin ist der Spa-Bereich wieder zugänglich, der Gym-Bereich ist jedoch kaum mehr nutzbar. An alle noch die Info: die Ipanema-Beach-Bar ist bei unserem Besuch im Oktober jeweils geschlossen.
2023 年 9 月入住 8 晚
Grecotel Filoxenia Team 于 2023年10月15日 的回复
Dear Mrs. Yvonne,Thank you for choosing our resort for your holiday and for taking the time to share your review with us.We always strive to keep our guests pleased and we are delighted that you enjoyed the spa.Nonetheless, we regret to find out that we did not manage to live up your expectations. We truly welcome and value your constructive comments as direct feedback that always helps us to try harder.Once again, we appreciate you taking the time to write us a review. We all look forward to welcome you back.Kind Regards,Grecotel Filoxenia Team

8/10 还可以

Jim

2023 年 9 月入住 2 晚
Grecotel Filoxenia Team 于 2023年10月12日 的回复
Dear Mr. Jim,Thank you for your beautiful 4-star evaluation.We hope to welcome you soon to our hotel!Kind regardsGrecotel Filoxenia Team

10/10 超赞

Talbot

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A beautiful place for couples and/or families to enjoy a few days together.
2023 年 8 月入住 1 晚
Grecotel Filoxenia Team 于 2023年09月4日 的回复
Dear Mr. Talbot,Thank you for your beautiful review of our hotel.We hope to welcome you soon again.Kind regards,Grecotel Filoxenia Team

10/10 超赞

Lionel

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel haw a very nice beach which can be acessed in 1 min walk.
2023 年 8 月入住 13 晚
Grecotel Filoxenia Team 于 2023年08月23日 的回复
Dear Mr. Lionel,Thank you for your beautiful review of our hotel.We hope to welcome you soon again.Kind Regards,Grecotel Filoxenia Team

10/10 超赞

Nicholas

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great service.
2023 年 8 月入住 7 晚
Grecotel Filoxenia Team 于 2023年08月15日 的回复
Dear Mr. Nicholas,Thank you for your beautiful review of our hotel.We hope to welcome you soon again.Kind Regards Grecotel Filoxenia Team

10/10 超赞

Sidney

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fabulous location. The food was terrific; best Risotto I've ever had ! Staff was wonderful. We had breakfast included but our departure was too early to enjoy it. So the lovely desk staff arranged to have 2 "To Go" boxes created that were presented as we checked out !!!! Much appreciated, thank you !
2023 年 7 月入住 1 晚
Grecotel Filoxenia Team 于 2023年08月11日 的回复
Dear Mrs. Sidney,Thank you for your 'kind gift' of such a delightful review! Your kind comments are such a reward to our entire team! We are most grateful and look forward to welcoming you back soon!Kind regards,Grecotel Filoxenia Team

10/10 超赞

George

满意:清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 3 晚
Grecotel Filoxenia Team 于 2023年08月9日 的回复
Dear Mr. George,Thank you for your beautiful review of our hotel.We hope to welcome you soon again.Best regards,Grecotel Filoxenia Team

8/10 还可以

Bianca

与家人出行, 团体旅客
满意:员工和服务
不满意:住宿条件和设施
Eerlijk gezegd vind ik het hotel heel erg gedateerd en dat het aan een flinke renovatie toe is. Beschadigde tegels op de vloeren, scheuren in plafonds. Beschadigingen op meubels en deuren. Slechte opknappogingen bij bijvoorbeeld het bad. Lastdieren schuiven moeilijk open. Het beste aan het hotel vind ik de locatie direct aan zee, de aangrenzende binnentuin en uitzicht op de zee en de bergen.
2023 年 7 月入住 7 晚
Grecotel Filoxenia Team 于 2023年07月26日 的回复
Dear Mrs. Bianca,We would like to thank you for choosing our resort for your holiday and for taking the time to share your firsthand experience on expedia .We are delighted to read that you enjoyed the beautiful hotel's location and the view.We regret to read that you were not entirely satisfied by every aspect of services. Having noted every single detail, we ensure you that your concerns have been discussed during the management's meeting and an action plan is in progress to be applied.We hope to welcome you soon to our hotel.Kind Regards,Grecotel Filoxenia Team

10/10 超赞

Eleni

2023 年 7 月入住 2 晚
Grecotel Filoxenia Team 于 2023年08月10日 的回复
Dear Mrs Eleni,Thank you for your positive evaluation and we look forward to welcoming you back in the near future.Kind RegardsGrecotel Filoxenia Team

6/10 一般

Tim

商务旅客
满意:客房舒适度
不满意:住宿条件和设施
Slitet
Hotellet är slitet och har sett sina bästa dagar. Det är sedan länge dags för renovering. För detta priset trodde jag att de skulle vara mycket fräschare.
2023 年 7 月入住 1 晚
Grecotel Filoxenia Team 于 2023年07月20日 的回复
Dear Mrs. Slitet,We would like to thank you for taking the time to write and share your experience of your recent stay to Grecotel Filoxenia. We are most disappointed to learn that you were not entirely satisfied with the conditions and every aspect of your experience. We would like to inform you that we take your comments under careful consideration and we want you to know that all necessary actions will be taken so to improve our facilities and services. Once more, we would like to thank you for your constructive remarks and we hope that we will have the pleasure of welcoming you again.Kind Regards ,Grecotel Filoxenia Team

10/10 超赞

Vicky

2023 年 7 月入住 5 晚
Grecotel Filoxenia Team 于 2023年07月29日 的回复
Dear Mrs. Vicky,Thank you for taking the time to submit your evaluation regarding your recent stay.We are looking forward to welcoming you back .Kind Regards ,Grecotel Filoxenia Team

10/10 超赞

Petros

与家人出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Excellent & very kind staff and wonderful location!
2023 年 6 月入住 3 晚
Grecotel Filoxenia Team 于 2023年06月29日 的回复
Dear Mr Petros,Thank you for your 'kind gift' of such a delightful review! Your comments are such a reward to our entire team! We are most grateful and look forward to welcoming you back soon!Kind regards Grecotel Filoxenia Team

8/10 还可以

Tülay

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Leider gab es kein Spielplatze für Kinder obwohl dies in der Beschreibung stand. Da es für uns ein Auswahl Kriterium war, daher abzug. Ansonsten top.
2023 年 6 月入住 2 晚
Grecotel Filoxenia Team 于 2023年06月7日 的回复
Dear Mrs. Tulay ,All the team members and hotel's management thank you for taking the time to write and share your review.We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests and we are sorry that you didn’t mention anything to us during your stay.Grecotel Filoxenia provide childcare every day 10am to 6 pm. That includes games, cinema and the kids’ corner that children have their lunch.Once again, we appreciate you taking the time to write us a review. We all look forward to welcoming you back.Kind regards,Grecotel Filoxenia Team

6/10 一般

Eric

不满意:员工和服务
Décevant
C est un 4* pour l extérieur uniquement et le petit dej excellent ..avons mangé a la carte ce etait pas goûteux et le prix prohibitif ......dans le détail plutôt un 3 ..le service est froid ...le mobilier vieillot pas d attention aux touristes: bains de soleil et tables autour de la piscine pas nettoyes ...il a vraiment besoin d' un relooking intérieur ..
2023 年 5 月入住 5 晚
Grecotel Filoxenia Team 于 2023年05月28日 的回复
Dear Mr. Degand,Thank you for taking the time to write and share a review of your recent stay to Grecotel Filoxenia.We are delighted to read that you enjoyed the beautiful hotel's location and the delicious breakfast.We are most sorry that you were not entirely satisfied with the conditions and every aspect of your experience. We would like to inform you that we take your comments under careful consideration and we want you to know that all necessary actions will be taken so to improve our facilities and services. Once more, we would like to thank you for your constructive remarks and we hope that we will have the pleasure of welcoming you again.Best regards Grecotel Filoxenia Team

8/10 还可以

Shelly

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚
Grecotel Filoxenia Team 于 2023年05月13日 的回复
Dear Mrs Shelly,Thank you for taking the time to submit evaluation regarding your recent stay.We hope to see you soon!Βest regards,Grecotel Filoxenia Team

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 2 晚
Grecotel Filoxenia Team 于 2023年05月13日 的回复
Dear guest,Thank you for your positive evaluation.We hope to welcome you soon again.Kind regards Grecotel Filoxenia Team

8/10 还可以

adi

2022 年 9 月入住 5 晚
Grecotel Filoxenia Team 于 2022年10月9日 的回复
Dear Adi,Greetings from Kalamata!We would like to thank you for your review about your recent stay with us.We very much appreciate your time and your preference in our Resort.Wishing you all the best!Our best regards,Grecotel Filoxenia Team

2/10 糟糕

Michael

2022 年 9 月入住 1 晚
Grecotel Filoxenia Team 于 2022年10月12日 的回复
Dear Mike Harcarik,Greetings from Grecotel Filoxenia!Seizing the opportunity given by your review, we would like to make some clarifications regarding your reservation.From the moment you arrived and stepped into the Lobby you requested to cancel the reservation because our premisesseemed old to you. You did not even want to see your room at the first place. After our colleague's proposal you went to see yourroom but you saw it only from the doorway.Upon your return to the Front Desk, you asked to cancel your reservation and our colleagues advised you to speak directly with theonline agency you booked initially. No refund was mentioned or confirmed by us.The agency contacted us to request a refund with the justification that you could not travel due to illness! We explained to the agencywhat happened and rejected the request. Policies do go both ways and flexibility is applied when there is a serious reason to do so.We wish you all the best for the future!Kind regards,Grecotel Filoxenia Team

10/10 超赞

John,New York

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Wonderful staff. Great breakfast. Beautiful beach. Convenient bud into town right outside.
2022 年 9 月入住 4 晚
Grecotel Filoxenia Team 于 2022年09月25日 的回复
Dear John,Warmest of Greetings from Filoxenia!Thank you for selecting our Resort for your stay in the beautiful city of Kalamata.We are delighted you had such a wonderful experience and you carry beautiful memories with you.We wish you all the best!Yours respectfully,Grecotel Filoxenia Team

8/10 还可以

melanie

2022 年 9 月入住 1 晚

8/10 还可以

Eric

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 8 月入住 4 晚
Grecotel Filoxenia Team 于 2022年09月4日 的回复
Dear Eric,Good afternoon from Kalamata & Grecotel Filoxenia!Thank you for staying in our Hotel and for reviewing your experience with us so highly.We are delighted we met your expectations.Wishing you all the best!Yours respectfully,Grecotel Filoxenia Team

8/10 还可以

George

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property location and the setting is great. The reception staff could be more accommodating, especially to their regular clients.
2022 年 8 月入住 5 晚
Grecotel Filoxenia Team 于 2022年08月25日 的回复
Dear George,Good evening from Kalamata & Grecotel Filoxenia!We would like to thank you for your review and your kind words. It is always a great pleasure toknow that we meet our guests' expectations, especially those who honor us with their visit every year. Regarding your comment about the Reception Staff, kindly note that we are very proud of our Staff, its politeness, its professionalism and its efficiency, especially at the Reception.We are doing our best to accommodate all needs and requests.Looking forward to seeing you again in the future.Yours respectfully,Grecotel Filoxenia Team

10/10 超赞

Thomas

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great service helpful staff nice area, come here every year
2022 年 7 月入住 7 晚
Grecotel Filoxenia Team 于 2022年07月22日 的回复
Dear Thomas, Warm Greetings from Grecotel Filoxenia! We would like to thank you for your kind review on Expedia regarding your recent stay in our Resort. It is a great honor you visit us every year and we are delighted we meet your expectations continuously. Looking forward already to your next visit. Yours respectfully, Grecotel Filoxenia Team

2/10 糟糕

Tom

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
NO AC in the lobby....gym equipment not well maintained....NO AC in gym...stupid layout of furniture in apartment
2022 年 7 月入住 2 晚
Grecotel Filoxenia Team 于 2022年07月22日 的回复
Dear Tom, Warmest of Greetings from Grecotel Filoxenia! It was a pleasure to have had you with us and we thank you for investing the time to share your review with us. Nevertheless, please accept our sincere apologies for any lack of service or inconvenience caused regarding the points that you are highlighting on your review (AC, gym equipment, room layout). Your feedback helps us improve our services and Hospitality quality. Wishing you a great summer ahead! Yours respectfully, Grecotel Filoxenia Team

10/10 超赞

Carlo,Hoboken

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 7 月入住 4 晚

6/10 一般

Xhoni

与家人及幼儿出行
满意:员工和服务,清洁度
It was a nice hotel but expensive for the quality that has. Needs renovation because has old furniture and beds. But it was great overall
2022 年 6 月入住 2 晚
Grecotel Filoxenia Team 于 2022年07月1日 的回复
Dear Xhoni, Greetings from Kalamata and Grecotel Filoxenia! We would like to thank you for choosing our Resort for your holidays and for taking the time to share your first-hand experience on Orbitz. We do appreciate hearing from our guests, as their comments are vital for us to continue improving our services. We do believe that the proper service is compromised from small details that eventually create a whole positive experience. Once again, we appreciate you taking the time to write us a review. We all look forward to welcoming you back. Yours respectfully, Grecotel Filoxenia Team

10/10 超赞

Michail

满意:住宿条件和设施,清洁度
Perfect quiet location with the best beach in front of the hotel and a very beautiful pool! The rooms are very nice but i would expect more amenities (there is only a soap and a boby and hair shampoo!) Although breakfast was very nice it had very little fruits to choose from (no bananas, no mellon, no watermellon etc). The location was just perfect for me, best beach in town although it's not a walkable distance from city centre for most older people (4-5 km), I enjoyed walking along the beach.
2022 年 6 月入住 1 晚
Grecotel Filoxenia Team 于 2022年07月8日 的回复
Dear Michail, Warm Greetings from Kalamata! Thank you for sharing your experience from your recent stay in our Resort with the rest of Expedia travellers. We are delighted you enjoyed your holidays even with some room shortages we had due to Covid limitations. Your valuable feedback makes us improve our services. Looking forward to welcoming you back in the future! Yours respectfully,

8/10 还可以

M

与家人出行
满意:客房舒适度
Overall OK - a few changes needed to make it fab!
Overall an enjoyable holiday but the inside of the hotel is very dated (rooms, reception etc). It's actually a shame as the location and the outside of the hotel (pool, gardens) are stunning.
2022 年 5 月入住 5 晚
Grecotel Filoxenia Team 于 2022年06月13日 的回复
Dear M, Warm Greetings from Kalamata & Grecotel Filoxenia! We would like to thank you for your review and your thoughtful comments, which help us improve the quality of our services and Hospitality. Looking forward to welcoming you in our Hotel again in the future. Kind regards, Grecotel Filoxenia Team

8/10 还可以

GEORGIOS

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 4 月入住 2 晚
Grecotel Filoxenia Team 于 2022年05月22日 的回复
Dear Georgios, Warm Greetings from Grecotel Filoxenia! Thank you for your rating regarding your recent stay with us. It really motivates us to maintain the quality of our services and Hospitality. Looking forward to welcoming you again in the future! Kind regards,

10/10 超赞

AYLIN

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
best in Kalamata
very friendly hotel staff, they try to make everything possible for the guests' satisfaction. The location is top, although there is one 5star hotel on Navarinou, this hotel is the best! Just choose it, you will not regret. The cleaning was not top but if you ask for more, they do it. The plastic gloves wegen Covid are a big problem for the environment while they are everywhere after the guests take them off...
2021 年 7 月入住 7 晚
Evangelos Vassiladiotis 于 2021年08月2日 的回复
Dear Aylin, We are pleased to have enjoyed your stay with us. We hope to welcome you soon again. Best Regards,

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 7 月入住 4 晚

6/10 一般

真实旅客

与家人出行
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
2021 年 6 月入住 3 晚
Guest Relations Dpt 于 2021年07月5日 的回复
Dear Guest Your comments will be more than valuable for us to investigate and take the necessary actions to correct this negligence immediately. I hope we can connect soon and I am looking forward to hearing from you.

10/10 超赞

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very pleasant .
2021 年 6 月入住 1 晚
Evangelos Vasiladiotis 于 2021年06月15日 的回复
Dear Guest, Thank you for your beautiful review of our hotel. We hope to welcome you soon again.

10/10 超赞

Stilianos

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent hotel and great location
Wonderful stay, staff were friendly and attentive and made us feel comfortable and welcome. Amenities were great and loved using the pool during the stay. Would and will highly recommend to friends and family.
2019 年 10 月入住 1 晚
Rooms Division Manager 于 2019年10月24日 的回复
Dear Guest, Thank you for the time taken to share your experience here with us at the Filoxenia. We are pleased to hear that we exceeded your expectations and we hope to have the opportunity to welcome you back at the Filoxenia in the near future for even more memorable days in Kalamata. Best Regards, Evangelos Vassiladiotis Rooms Division Manager

6/10 一般

iris

不满意:客房舒适度,住宿条件和设施
סביר.
מיקום המלון טוב. ירידה לים ובריכה נוחה וגדולה. ארוחת בוקר מעולה. חדרים מאד ישנים. מיטות לא נוחות. נראה שהמלון לא מתוחזק.
2019 年 10 月入住 1 晚
Evangelos Vassiladiotis 于 2019年10月24日 的回复
Dear Guest, Thank you for taking the time to submit a evaluation here regarding your recent stay. We are looking forward to welcoming you back at Grecotel Filoxenia Hotel soon. Best Regards,

8/10 还可以

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 10 月入住 1 晚
Evangelos Vassiladiotis 于 2019年10月16日 的回复
Dear Guest, Thank you for your beautiful review of our hotel. We hope to welcome you soon again.

10/10 超赞

NIKOLAOS

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 2 晚
Evangelos Vasiladiotis 于 2019年09月12日 的回复
Dear Guest, Thanks for the 5 star hotel review. We hope to see you soon! Best Regards,

6/10 一般

Peter

与家人出行
Nice location
Nice location right across the beach. The rooms are basic. The hotel building is oldish and some requires maintenance. Breakfast is basic.
2019 年 9 月入住 1 晚
Evangelos Vasiladiotis 于 2019年09月7日 的回复
Dear Guest, We would like to thank you both for your visit and your polite comments for our hotel. I am disappointed to learn that some aspects of your vacation are not in line with your expectations and I would like to apologize for any inconvenience this has caused. At Grecotel we are proud of the standards of service and hospitality we provide. Therefore, rest assured that all your comments have been taken seriously and all necessary action has been taken as a result. With great pleasure we would like to host you at our hotel on your next visit to Kalamata. Best Regards, Evangelos Vasiladiotis Rooms Division Manager

4/10 很差

真实旅客

与家人及幼儿出行
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
staff were friendly and attentive, professional location was good- beachfront
2019 年 8 月入住 2 晚
Evangelos Vasiladiotis 于 2019年10月16日 的回复
Dear Guest, Your comments will be more than valuable for us to investigate and take the necessary actions to correct this negligence immediately. I hope we can connect soon and I am looking forward to hearing from you. Best Regards, Evangelos Vasiladiotis

6/10 一般

真实旅客

与配偶出行
满意:员工和服务,清洁度
Nice property with a very nice private beach. My stay was good. Towels not very clean.
2019 年 8 月入住 4 晚
Guest Services Dpt 于 2019年09月1日 的回复
Thanks for staying with us. We appreciate your feedback!

6/10 一般

真实旅客

与家人出行
满意:员工和服务,清洁度
We liked the pool; the kids' buffet menu The rooms need serious face lift, The room size, orientation and amenities do not match the pricepoint.
2019 年 7 月入住 5 晚
Evangelos Vasiladiotis 于 2019年08月29日 的回复
Dear Guest, I would like to thank you both for your stay once more at Grecotel Filoxenia and for your comments, which we take seriously and help us to constantly improve. Also regarding our rooms I would like to inform you that the majority of the comments are positive and that a radical renovation in our hotel was completed in 2008 and since then, every year we are proceeding to new improvements and constant investments . Of course, we take your opinion very seriously and we will continue to constantly improve our infrastructure and services even more.

8/10 还可以

真实旅客

2019 年 7 月入住 5 晚
Evangelos Vasiladiotis 于 2019年08月29日 的回复
Dear Guest, Thank you for taking the time to submit a evaluation here in Google regarding your recent stay. We are looking forward to welcoming you back at Grecotel Filoxenia Hotel soon.

10/10 超赞

真实旅客

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
Location and service the staff was extremely accommodating and adjacent to the beach excellent place for families
2019 年 8 月入住 5 晚
Evangelos Vasiladiotis 于 2019年08月22日 的回复
Dear Guest, Thank you for taking the time to share your wonderful review on Tripadvisor. We are pleased to read that you had a great overall stay in our Grecotel Filoxenia hotel and about praising our dedicated personnel who always do their best in order to make your holidays unforgettable. We would like to thank you for highly recommending us and we are looking forward to the opportunity of welcoming you back soon.

10/10 超赞

Anastasios

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 16 晚
Evangelos Vasiladiotis 于 2019年08月22日 的回复
Dear Guest, Thank you for your beautiful 5 star evaluation. It gives us strength to continue. We hope to welcome you soon to our hotel!

8/10 还可以

真实旅客

满意:员工和服务
不满意:清洁度
2019 年 8 月入住 2 晚
Evangelos Vasiladiotis 于 2019年08月13日 的回复
Dear Guest, Thank you for your beautiful review of our hotel. We hope to welcome you soon again. Best Regards, Vagelis Vasiladiotis

8/10 还可以

真实旅客

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
Liked room with terrace onto garden -no choice as last minute switch but good if last double offered, Pool often closed but beach better anyway, Menu might be varied more often - the buffet was fine if you have large appetites - but not for every meal!
2019 年 7 月入住 5 晚
Evangelos Vassiladiotis 于 2019年08月8日 的回复
Dear Guest, Thank you for the time taken to share your experience here with us at the Filoxenia. We are pleased to hear that we exceeded your expectations and we hope to have the opportunity to welcome you back at the Filoxenia in the near future for even more memorable days in Kalamata. Best Regards, Evangelos Vassiladiotis Rooms Division Manager