I had a terrible experience at this hotel. Having the room next to the loudest elevator on Earth was only part of the problem. Some guests on our floor were very loud until after 4:00am. Partying, fighting, slamming doors, screaming. I called the front desk at 2:30am requesting assistance. Nothing was done. I called again at 4:00am begging for assistance. They finally quieted down after 4:15am. Needless to say I will not stay here again. The staff did nothing to ensure I had. A good experience at their establishment.
Jennifer
2024 年 4 月入住 1 晚
8/10 还可以
Peter,Kitchener
与配偶出行
2024年04月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is our favorite hotel when passing through Kalamazoo. Rooms are clean and well maintained. Staff are friendly and helpful.
Peter
2024 年 4 月入住 1 晚
10/10 超赞
Nora
与家人出行
2024年04月19日
Nice property, great amenities, friendly staff. Amazing city!
Nora
2024 年 4 月入住 1 晚
8/10 还可以
Michael
与家人出行, 商务旅客
2024年04月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room very clean and comfortable. Suggest breakfast includes meat alternatives to only pork products - turkey sausage, for example.
Michael
2024 年 4 月入住 2 晚
6/10 一般
Julie
与家人出行
2024年04月14日
满意:员工和服务,清洁度
There was a lot of noise at 2.30 am till 4.30 am.
Although management was given notice about the need for gluten free food at breakfast , it was not catered for, not even gluten free bread. The lady on kitchen duty was helpful and made some scrambled eggs, which was nice of her. She hadnot been informed.
Also a little disappointing that plates and cutlery were plastic as it is billed as a 4 star hotel.
Staff were polite and helpful.
Julie
2024 年 4 月入住 1 晚
10/10 超赞
Jessica
与家人出行
2024年04月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My brother and i stayed here for the weekend fir comic con and it was 10 minutes from downtown !