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关于天堂旅馆的点评

3 out of 5
天堂旅馆
No.8, Dangolla Road, Getambe, Kandy, Central

点评

4.0
10 分 - 超赞。0 条好评，共有 3 条点评" "
8 分 - 还可以。0 条好评，共有 3 条点评" "
6 分 - 一般。1 条好评，共有 3 条点评" "
4 分 - 很差。1 条好评，共有 3 条点评" "
2 分 - 糟糕。1 条好评，共有 3 条点评" "

3.4/10

清洁度

4.8/10

员工和服务

4.8/10

住宿条件和设施

点评

4/10 很差

真实旅客

满意：员工和服务
不满意：住宿条件和设施，清洁度
Nicht zu emphelen
Der Service war zwar nett hat aber nicht viel geholfen. Das Zimmer war dreckig und keine richtige Bettdecke. Das Frühstück war gut. Den anliegenden Pub sollte man meiden. Schlechter Service und wir wurden stark von anderen Gästen bedrängt.
2019 年 2 月入住 1 晚

6/10 一般

真实旅客

不满意：清洁度、员工和服务、客房舒适度
Nice location. This is a very basic hotel so don't expect too much. It was just ok, and no air conditioning, but we were not hot due to fan and cooling through windows. Decent for the low price.

2/10 糟糕

Maisarah

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A nightmare
Pictures provided by managment do not reflect actual condition. This hotel is not clean and outdated. Staff do not know how to make your stay comfortable. I booked two days there based and checked out before even staying one whole day. Managment switched off AC so I pay more or move to a room with no AC. Never book in this hotel!
Prasanna 于 2016年02月4日 的回复
Dear Sir, Thank you for your response. As explained to you in arabic, we have Economy & Delux rooms. You have booked an economy room by just looking at photos and ignoring amenities. Having understood, we offered to upgrade you @ 50% cost and make you comfortable, for which you did not agree. We regret the inconvenience caused due to the foregoing which is beyond our control.