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哈拉斯堪薩斯城酒店及娛樂場的評價

3.5 out of 5
哈拉斯堪薩斯城酒店及娛樂場
1 Riverboat Drive, North Kansas City, MO

評價

7.0

不錯

10 分評分，優異；1000 則評價中有 328 則" "
8 分評分，不錯；1000 則評價中有 217 則" "
6 分評分，一般；1000 則評價中有 176 則" "
4 分評分，欠佳；1000 則評價中有 142 則" "
2 分評分，很差；1000 則評價中有 137 則" "

7.2/10 

整潔度

7.8/10 

職員與服務

6.6/10 

設施服務

7.0/10 

住宿狀況

7.0/10 

環保程度

評價

6/10 一般

Robert (Emporia)

讚好：整潔度和職員與服務
於 2024 年 5 月住了 1 晚

10/10 優異

Chris

伴侶同遊
讚好：設施服務
Everything is fantastic.
於 2024 年 5 月住了 1 晚

8/10 不錯

Roger

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, comfortable room and an affordable price
於 2024 年 5 月住了 2 晚

10/10 優異

Tashia

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like the casino being right next door and restaurants and downtown Kansas City was close by.
於 2024 年 5 月住了 3 晚

10/10 優異

Mike (Ramsey)

讚好：整潔度、職員與服務和住宿狀況
Great stay
於 2024 年 4 月住了 1 晚

2/10 很差

Connie A

家人同遊, 多人同遊
不滿：整潔度、設施服務和住宿狀況
The property is in very poor condition. Hotel carpet was filthy with dozens of stains & fraying.
於 2024 年 5 月住了 1 晚

2/10 很差

Jennifer (Waxahachie)

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The room was very old and the walls were very smoke-stained. As soon as I stepped into the room my allergies went crazy and didn’t stop until we left the hotel. Everything was old and dingy. Not worth the price we paid. The “breakfast buffet” was trash. Only eggs, bacon, and biscuits. You can get a better breakfast with more selection at a different hotel that has it included in the price. Do not pay the $15 bucks for this trash food. The whole trip was a waste of money. We didn’t even gamble at all due to the amount of smoke in the air. Zero stars!
於 2024 年 5 月住了 2 晚

2/10 很差

Troy

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
High Charges for everything you wanted to do and not anything but gambling.
於 2024 年 5 月住了 1 晚

8/10 不錯

Andrew (Blaine)

商務旅客
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
Newly renovated, clean rooms. Free parking. They do charge a resort fee upon checking.
於 2024 年 5 月住了 1 晚

8/10 不錯

Dennis

Okay place.
於 2024 年 5 月住了 1 晚

10/10 優異

Bruce

家人同遊
讚好：設施服務
Enjoyed our stay. Thanks
於 2024 年 3 月住了 1 晚

2/10 很差

Sergio

不滿：整潔度、職員與服務、設施服務和住宿狀況
I reserved a room for a night and 3 days early and they have already set it up to someone else when I got there and it was already reserved and paid of.
於 2024 年 5 月住了 1 晚

4/10 欠佳

Jim

伴侶同遊
不滿：職員與服務和設施服務
We found that everything was very pricey, unlike L.V. hotel casino hotels. The attitude from housekeeping and staff was unacceptable. We paid $225 for the room for two people, and the coffee pot didn't work. When we asked the front desk for a replacement, they informed us that "we have a coffee pot, even if it doesn't work, so the price wee paid included the coffee pot, working or not"...Was very disheartening. The girl behind the front desk then brought another used pot after telling us they didn't have one, but she was the only one trying to resolve the issue.
於 2024 年 4 月住了 1 晚

10/10 優異

Jan

讚好：整潔度、職員與服務和住宿狀況
Would recommend
於 2024 年 4 月住了 1 晚

6/10 一般

James (Saint Paul)

讚好：整潔度和職員與服務
不滿：住宿狀況
A dump - limited restaurant options, old machines- needs a complete renovation
於 2024 年 4 月住了 1 晚

10/10 優異

ronald

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay. Room was clean and comfortable.
於 2024 年 4 月住了 2 晚

4/10 欠佳

Darin

商務旅客
不滿：職員與服務、設施服務和住宿狀況
No remote, phone didnt work when I tried to call front desk. Lady was rude at front desk when I asked for a comp after having to get dressed, to take elevator and go to front desk at 11pm. Asked for a free upgrade when checking in. She said no problem. Never got an upgrade. Never got a comp for the issues. Went to get food by the casino and it was either crappy hamburger or hot dog stand or $99 steaks in the posh restaurant. Never again. NOT DC APPROVED
於 2024 年 4 月住了 1 晚

10/10 優異

Stacie

讚好：整潔度、職員與服務和住宿狀況
Had a wonderful time. Beds are comfy. Would recommend
於 2024 年 4 月住了 2 晚

6/10 一般

Gary

多人同遊
讚好：職員與服務
This is an old property that needs some TLC. The staff was nice. We asked for towels but didn’t receive any. We stayed here because we couldn’t get a room downtown. I’d much rather have been downtown.
於 2024 年 3 月住了 4 晚

4/10 欠佳

Amber (Norwalk)

家人同遊, 親子同遊, 伴侶同遊, 商務旅客, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
We had a number of members of our business staying at the hotel and a number of them had negative experiences from check-in to check-out. It was surprising for a hotel under the Ceasar’s name. We won’t be staying at this property again.
於 2024 年 4 月住了 2 晚

6/10 一般

SaliAnn

商務旅客
Two night business trip. Property very dated. Restaurants were not open during my stay. Tub did not drain well while showering. Carpet was old and wrinkled. Chair cushion worn down and flat. Hair dryers from 1980.
於 2024 年 4 月住了 2 晚

4/10 欠佳

Matt

家人同遊
不滿：整潔度和住宿狀況
The rooms smelled. We reserved 2 rooms with 2 queen beds. When we arrived they said they had a lot of people requesting rooms with 2 beds so they had to move us. They said they were upgrading us to a suite with a roll-away bed at no charge. We did not stay there to hang out in the room. Sleeping on a roll-away was not worth it.
於 2024 年 4 月住了 1 晚

8/10 不錯

Rachel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quiet and easy to find our way around
於 2024 年 4 月住了 3 晚

4/10 欠佳

Jenifer

家人同遊
不滿：整潔度和住宿狀況
Hair in bathtub. And in sink. No mixrowave. Black stuff on carpet looks like mold. Wontbe staying again
於 2024 年 4 月住了 1 晚

4/10 欠佳

Large

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Joshua

商務旅客, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Casino was fun! The room was clean, but seem like they could do some maintenance with paint, and some other things that looked a little rundown, especially in the Kansas City tower. All in all, we had a good time and won money.😉 none of the restaurants open before 11 AM so if you’re looking to wake up and have breakfast on the earlier side, there won’t be any options.
於 2024 年 4 月住了 1 晚

4/10 欠佳

Stewart

家人同遊
不滿：整潔度、設施服務和住宿狀況
Dirty old hotel ,
於 2024 年 4 月住了 1 晚

6/10 一般

Sarah

讚好：職員與服務
於 2024 年 3 月住了 4 晚

4/10 欠佳

Steven (Wichita)

讚好：職員與服務
不滿：整潔度和住宿狀況
The room had been inadequately cleaned. There were dirty socks under bathroom counter from a previous occupant. Building is dayed and not terribly well maintained.
於 2024 年 3 月住了 1 晚

8/10 不錯

Tom

多人同遊
讚好：整潔度和住宿狀況
No daily room service supposed to call desk for supplies. Very poor return of phone inquiries. Still waiting on return phone call three days after checking out.
於 2024 年 3 月住了 3 晚

6/10 一般

John

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 2 晚

2/10 很差

Evelyn

家人同遊
Lack of friendliness, information about facilities, luggage assistance and amenities at Check-In. Issues with no hot water, refrigerator froze all our contents, ice machine inoperable on our floor and poor check out.
於 2024 年 3 月住了 3 晚

8/10 不錯

Chau

於 2024 年 3 月住了 1 晚

10/10 優異

Dawson

讚好：整潔度、職員與服務和住宿狀況
The sink wasn’t cold at all.
於 2024 年 3 月住了 1 晚

2/10 很差

Jennifer (cedar rapids)

家人同遊
不滿：整潔度和職員與服務
Wouldn’t do it again.
於 2024 年 3 月住了 1 晚

2/10 很差

Anya

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

6/10 一般

James

於 2024 年 2 月住了 4 晚

10/10 優異

Mang

讚好：整潔度、職員與服務和住宿狀況
Great place wish the payouts was better
於 2024 年 2 月住了 1 晚

8/10 不錯

Craig

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fun place to stay and play!
於 2024 年 2 月住了 1 晚

6/10 一般

Danuta

不滿：整潔度、設施服務和住宿狀況
Glass on the parking lot 😡
於 2024 年 2 月住了 1 晚

8/10 不錯

Arcelia

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

2/10 很差

MARTIN

家人同遊
不滿：整潔度
.
於 2024 年 2 月住了 2 晚

10/10 優異

Mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 優異

Kayla

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

RODNEY

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚

8/10 不錯

Cody

伴侶同遊
讚好：職員與服務和設施服務
不滿：住宿狀況
Overall not a bad stay after switching rooms. They are in the middle of remodeling the older tower and the pictures of the room didn’t accurately portray the room. After swapping to another room it was wonderful. I can’t recommend the lower rooms but the premium rooms were excellent
於 2024 年 2 月住了 1 晚

8/10 不錯

Melinda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Would like to see shower chairs in the shower for handicapped people
於 2024 年 2 月住了 1 晚

8/10 不錯

Mike

Update
Stay was nice but rooms could use some updating. The carpet in our room was in poor condition. It was wrinkled
於 2024 年 1 月住了 1 晚

10/10 優異

Travis

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Had a great time
於 2024 年 1 月住了 2 晚

10/10 優異

Melissa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚