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关于凯悦解封系列酒店，堪萨斯城酒店的点评

4 out of 5
凯悦解封系列酒店，堪萨斯城酒店
1228 BALTIMORE AVE, Kansas City, MO

点评

9.2

非常棒

10 分 - 超赞。373 条好评，共有 500 条点评" "
8 分 - 还可以。69 条好评，共有 500 条点评" "
6 分 - 一般。30 条好评，共有 500 条点评" "
4 分 - 很差。15 条好评，共有 500 条点评" "
2 分 - 糟糕。13 条好评，共有 500 条点评" "

9.4/10

清洁度

9.4/10

员工和服务

9.0/10

服务设施

9.4/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Jing

2024 年 5 月入住 2 晚
Blanca Castro Vega 于 2024年05月27日 的回复
Thank you so much for your review! We value your feedback.

8/10 还可以

Sue Ann

满意：清洁度、员工和服务、住宿条件和设施
Excellent staff. You must use Valet Parking. Beautiful lobby....would have been even more attractive with some coffee in the lobby!
2024 年 5 月入住 1 晚
Amatista 于 2024年05月22日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. On behalf of the hotel management, we are delighted to hear that you enjoyed your stay. I have followed up with my team and shared your thoughts with our entire management staff. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. Any additional feedback you may have would be most welcome. Thank you again for your time.

6/10 一般

J.

满意：清洁度
Probably one of the best places to stay in KCMO. Wit that said, it was just alright. I really enjoyed the mini bar selection.
2024 年 3 月入住 2 晚
Amatista 于 2024年05月10日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. On behalf of the hotel management, I apologize that your stay was anything less than perfect. I have followed up with my team and shared your thoughts with our entire management staff. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We are glad to hear that you did enjoy your stay despite some shortcomings, and certainly hope to host you again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Nancy

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Loved the character of the building and room.
2024 年 4 月入住 3 晚
Amatista 于 2024年05月3日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted to hear that you enjoyed your stay and certainly hope to see you in again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Mailynn

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
They were so accommodating and the location was great!!
2024 年 3 月入住 1 晚
Amatista 于 2024年04月27日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted to hear that you enjoyed your stay here with us and certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Travis，Wichita

满意：清洁度、员工和服务、住宿条件和设施
Great place!
2024 年 3 月入住 1 晚
Amatista 于 2024年04月27日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted to hear that you enjoyed your stay here with us and certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Misty，Rogers

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel, my friend and I felt safe. The room was very clean.
2024 年 4 月入住 1 晚
Amatista 于 2024年04月27日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted to hear that you enjoyed your stay here with us and certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Marcus

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Amatista 于 2024年04月27日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted to hear that you enjoyed your stay here with us and certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Michelle

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Loved this hotel! It was amazing
2024 年 4 月入住 1 晚
Amatista 于 2024年04月27日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted to hear that you enjoyed your stay here with us and certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Lesli

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had a lovely stay and will definitely stay here in the future. Loved the amenities and the historical preservation of the building.
2024 年 4 月入住 2 晚
Amatista 于 2024年04月14日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted to hear that you enjoyed your stay and certainly hope to see you again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Roland

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Truly a gem in the heart of Kansas city! The room, the decor and the sheer feeling of being in a building that has been magnificently updated made my experience magical and wonderful.of course all of the beautiful people who work at this venerable hotel are phenomenal and make me hope to return one day!
2024 年 3 月入住 3 晚
Amatista 于 2024年04月12日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. On behalf of the hotel management, we are delighted that you enjoyed your time with us. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We certainly hope to host you again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

4/10 很差

Sandra

满意：住宿条件和设施，清洁度
2024 年 4 月入住 1 晚
Amatista 于 2024年04月12日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. On behalf of the hotel management, I apologize that your stay was anything less than perfect. I have followed up with my team and shared your thoughts with our entire management staff. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Janna

2024 年 4 月入住 2 晚
Amatista 于 2024年04月27日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted to hear that you enjoyed your stay here with us and certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Alice

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service, clean, and convenient.
2024 年 4 月入住 2 晚
Amatista 于 2024年04月4日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted to hear that you enjoyed your stay and certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

8/10 还可以

Jasmine

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A very charming remodeled hotel in the heart of downtown KC. Awesome bar, friendly staff, slow elevator.
2024 年 3 月入住 2 晚
Amatista 于 2024年03月24日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted that you enjoyed your recent stay with us and certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Kevin，West Des Moines

满意：清洁度、员工和服务、住宿条件和设施
Beautiful looking old hotel. Great for Power and Light district.
2024 年 3 月入住 1 晚
Amatista 于 2024年03月20日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. On behalf of the hotel management, I want to say how delighted we are that you enjoyed your stay with us. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We certainly hope to host you again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Becky

We just noticed how dimly lit the whole motel is! Beautiful but could have been brighter! Rooms very neat, but bathrooms a little dark for make up application.
2024 年 3 月入住 3 晚
Amatista 于 2024年03月17日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. I have shared your thoughts with our entire management staff. Your honest feedback will help us make the Hyatt a better place to stay. We are delighted that you enjoyed your stay and certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

John

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Upon arrival we were enamored with the character and architecture of this building. It was a beautiful hotel. The staff was extremely helpful and friendly. The room was very comfortable. The restaurant food was delicious and our sever Keisha was personable and very attentive. Highly recommend and would definitely stay here again
2024 年 3 月入住 1 晚
Amatista 于 2024年03月16日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We are delighted to hear that you enjoyed your stay as well as the restaurants on site and certainly look forward to having you with us again in the future. Any additional feedback you may have would be most welcome. Thank you again for your time.

8/10 还可以

Austin

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
Amatista 于 2024年03月16日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. On behalf of the hotel management, I want to sincerely apologize for your stay being anything less than perfect. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Gregory，Minneapolis

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beatifull Building. Right in the heart of everything. Lots of amenities in the Hotel. Bar, Night Club, resteraunt and coffee shop
2024 年 3 月入住 3 晚
Amatista 于 2024年03月12日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We are delighted that you enjoyed your stay. We certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

8/10 还可以

Sean

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I stayed here this past weekend for Planet Comicon and overall it was a positive experience. The staff were friendly and accommodating, the room was clean, the bed was comfortable, and it was a nice short walk to the convention center. However, there are was one big thing that bothered me, the food. I paid $25 including taxes and fees to have breakfast delivered to my room, and when I opened the box, I was disappointed in the portion size. A small pile of scrambled eggs, a sausage that couldn't have been more than two inches across, a hashbrown block about the same size as the sausage, and a couple pieces of toast. The taste was fine but it didn't fill me up as much as the asking price implied it would. I do recommend staying here, but make sure you have your own food and drinks to keep in the fridge.
2024 年 3 月入住 2 晚
Amatista 于 2024年03月12日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We are so sorry about the breakfast offerings not being up to par. We certainly hope to welcome you back again soon and wow you then. Any additional feedback you may have would be most welcome. Thank you again for your time.

4/10 很差

Kelly

与家人出行
满意：住宿条件和设施
不满意：员工和服务
We paid for a double bed bedroom and received a one bed bedroom. There were no rooms to exchange for us to get what we paid for and they did not change the rate of our room. It took 15 min to get our room even though it was clean and ready to go due to ‘inspection’. We were supposed to get a text when ready but we never did. I had to repeatedly go to the counter to check. Guests should also be aware that there is no parking garage- valet only which will cost you and takes 10-15 minutes to get your car each time. If you have somewhere to be- you should build that into your schedule- maybe even more time if there are a lot of people waiting for their cars. The lobby in the winter is freezing from the front doors constantly opening and shutting from valet which can make waiting for your car a little uncomfortable. In retrospect I would have called down to get my car ready and wait to come down. We ordered room service for breakfast, but like most hotels- it was expensive and you don’t get much for it. Better off just going out to get a bite to eat. And KC downtown is just loud in general- so sleep was a little tough….we probably would have experienced this at any of the downtown options to be fair. The convenience of this hotel was great and it’s cute from a boutique perspective- but I think that’s about where my positive comments start and stop on this review. Will not be returning.
2024 年 3 月入住 1 晚
Amatista 于 2024年03月12日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. On behalf of the hotel management, I apologize that your stay was anything less than perfect with the room product and the wait at check-in. I have followed up with my team and shared your thoughts with our entire management staff. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Chad，Des moines

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Amatista 于 2024年03月12日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We are delighted that you enjoyed your stay. We certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

4/10 很差

Heriberto

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
We arrived right at 3PM to check in and waited for around 2 hours to get into a room. The room we reserved was not ready and after waiting, I decided to ask how much longer it would be and staff was unsure. First time staying at this hotel and the delay kept us from what we had planned to do the day of.
2024 年 3 月入住 1 晚
Amatista 于 2024年03月7日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. On behalf of the hotel management, I want to sincerely apologize for your stay being anything less than perfect. I have followed up with the Front Office team and shared your thoughts with our entire management staff. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Tammy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Stayed in several hotels near the Kansas City convention center and this was by far the best! Very personalized service, valet parking, extremely convenient. Two blocks from the convention center and close to tons of great places to eat. Lovely hotel with fantastic environment, decorations, and staff. Will definitely stay there again.
2024 年 3 月入住 2 晚
Amatista 于 2024年03月4日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted that you enjoyed your time with us and certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Courtney

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I was pleasantly surprised, it was a beautiful hotel and the staff was extremely accommodating and nice, even during the business of the parade.
2024 年 2 月入住 1 晚
Amatista 于 2024年03月2日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Tiffany

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful old hotel
2024 年 2 月入住 1 晚
Amatista 于 2024年02月26日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are so glad that you enjoyed your stay with us and look forward to welcoming you back soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

8/10 还可以

Danielle

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
Amatista 于 2024年02月27日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Margaret

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Amatista 于 2024年02月24日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. Any additional feedback you may have would be most welcome. Thank you again for your time.

6/10 一般

LeRoy

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Not the hotel's fault but construction at the entrance made finding where to park tricky. The young valet said I should walk to the adjacent parking lot in the morning and grab my car when I needed it which left me confused about needing a valet. The building is quite old but with plenty of character. The main room in the lobby is striking, especially at night. Once we got the attention of the front desk, we checked into a large room which was nicely decorated with artwork in contrast with wallpaper peeling off in the bathroom. Expedia advertised this property as having room service 24/7 which was not the case unfortunately because that is the primary reason we chose this hotel. We purchased breakfast in advance and were told to place an order at the bar in the main lobby. We ordered 2 eggs a side of sausage, hash browns and bacon plus two orange juice and were told the kitchen was backed up and it would take about 20 minutes. After 35 minutes of staring at the warm orange juice provided, we checked with the bar on the status of our order. We needed to leave at a certain time and would need to cancel if not started. The staff advised us we ordered so many sides, that they were checking on the order and that the hotel normally does not get this slammed with customers. There were 5 customers that I could count in the lobby, 4 of which arrived after us. Within a few minutes the food arrived. The hotel is a historic piece of architecture but not adequately staffed
2024 年 2 月入住 1 晚
Amatista 于 2024年03月2日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. On behalf of the hotel management, I want to sincerely apologize for your stay being anything less than perfect. I have followed up with the Food & Beverage team and shared your thoughts with our entire management staff. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. Any additional feedback you may have would be most welcome. Thank you again for your time.

2/10 糟糕

Ruslan

满意：清洁度
不满意：住宿条件和设施，员工和服务
Old building, no normal breakfast, overpriced.
2024 年 2 月入住 1 晚
Amatista 于 2024年02月27日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. On behalf of the hotel management, I apologize that your stay was anything less than perfect. I have followed up with my team and shared your thoughts with our entire management staff. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Jaak，Woodland Hills

满意：清洁度、员工和服务、住宿条件和设施
Friendly staff, clean facility and conveniently located.
2024 年 2 月入住 1 晚
Amatista 于 2024年02月20日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are so glad you enjoyed your time with us, we hope to see you again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

meagan

满意：清洁度、员工和服务、住宿条件和设施
I also use this as my staycation and will continue. Such a classic hotel.
2024 年 2 月入住 1 晚
Amatista 于 2024年02月20日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are so glad you enjoyed your time with us, we hope to see you again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 3 晚
Amatista 于 2024年02月17日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are so glad that you enjoyed your stay and look forward to welcoming you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Jane

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful, historic building. Lobby is gorgeous. Staff very friendly and attentive. Coffee, pastries and breakfast/lunch items to-go avail for purchase in lobby. Very convenient if you're heading to nearby convention center. Night club below and lovely but pricey restaurant. This very classy hotel has everything! Loved our stay.
2024 年 2 月入住 6 晚
Amatista 于 2024年02月17日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are so glad that you enjoyed your stay and look forward to welcoming you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Olivia

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
beautiful hotel. amazing restaurants. clean and comfortable room.
2024 年 2 月入住 1 晚
Amatista 于 2024年02月17日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are so glad that you enjoyed your stay and look forward to welcoming you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Domingo

满意：住宿条件和设施
Great hotel, excellent location.
2024 年 2 月入住 1 晚
Amatista 于 2024年02月17日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are so glad that you enjoyed your stay and look forward to welcoming you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Haley

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Definitely enjoyed our stay!
Amatista 于 2024年02月17日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are so glad that you enjoyed your stay and look forward to welcoming you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Hotel
We booked here for Valentine’s Day and had a great time. The hotel room was as pictures and very cute and clean. We had fun going to the lounge in the hotel. Overall we enjoyed our stay and would stay here again.
2024 年 2 月入住 1 晚
Amatista 于 2024年02月17日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are so glad that you enjoyed your stay and look forward to welcoming you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Daryle，Lees Summit

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Stayed for Chiefs parade. Very interesting old building and history. Easy valet parking
2024 年 2 月入住 1 晚
Amatista 于 2024年02月17日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are so glad that you enjoyed your stay and look forward to welcoming you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Stephanie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I loved the look of the hotel. The room was absolutely gorgeous!
2024 年 2 月入住 1 晚
Amatista 于 2024年02月17日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are so glad that you enjoyed your stay and look forward to welcoming you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Katelyn

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel. Easy to access where valet is. Walkable to a lot of different restaurants and shops. Loved the little coffee shop that is there too! No options for kids food to eat dinner or lunch there but that's why it was easy to walk somewhere so we weren't too concerned about that.
2024 年 2 月入住 2 晚
Amatista 于 2024年02月13日 的回复
Thank you so much for your honest feedback. We so appreciate your words. We are delighted that you enjoyed your stay with us and look forward to having you with us again soon.

8/10 还可以

Victoria

2024 年 2 月入住 1 晚
Amatista 于 2024年03月24日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time is greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted that you enjoyed your recent stay with us and certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

6/10 一般

Naujua

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Amatista 于 2024年02月13日 的回复
Thank you so much for your honest feedback. Your review will help us make the Hyatt a better place to stay. We apologize that your stay was anything less than perfect. We certainly hope to wow you in the future. Best Regards

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Amatista 于 2024年02月12日 的回复
Thank you so much for taking the time to give us feedback about your stay. We are so glad you enjoyed your stay and we look forward to welcoming you back again soon. Best Regards!

10/10 超赞

Christopher

团体旅客
I love the old feel about your wonderful place. I would recommend your hotel to my friends and family.
2024 年 2 月入住 1 晚
Amatista 于 2024年02月5日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We are so happy you enjoyed your stay with us. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Amatista 于 2024年02月4日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We are so glad that you enjoyed your time with us, and we hope to have you back very soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

8/10 还可以

Jamie

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Amatista 于 2024年02月4日 的回复
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time is greatly appreciated and used as a tool to better the product and service which we provide to our guests. On behalf of the hotel management, I apologize that your stay was anything less than perfect. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Amy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Amatista 于 2024年01月30日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We are so pleased that you enjoyed your stay and look forward to welcoming you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 超赞

Andrew

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel, very unique with all modern amenities.
2024 年 1 月入住 1 晚
Amatista 于 2024年01月30日 的回复
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We are so pleased that you enjoyed your stay and look forward to welcoming you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.