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"Our assigned room was on the third floor; however the elevator was out of service. After hauling a couple of suitcases up two floors it was obvious that we would not be able to stay. I am 86 yrs old and my wife is 79. The desk clerk said that he understood but that since I booked the hotel through Expedia he could not refund our money. He told us that Expedia would have to call the hotel. Since we were there for our granddaughter's college graduation we had to find another hotel (with a functional elevator). Our efforts to contact Expedia failed. The Expedia computer seemed not to have a record of this hotel reservation. I will continue to try to find a phone number for customer service."

"This was our second time staying at this property. The property is gorgeous, cute place, plenty of things to do, and of course the neighborhood dogs were a great hit with the entire family. They were sweet to us and paid no attention to our dogs. Owner was great on communication and answering any questions before our arrival. Can’t wait to come back again!"

"The front staff checking in was not helpful and had a little attitude about nothing, but the staff on duty when I checked out was fabulous. The drink stations were not kept up. Coffee was out, sugar was everywhere, that area looked dirty. The gaming floor was clean and they do have plenty of games to play. I spend a lot of time at Choctaw Casinos so was really excited to try Cherokee, but from this experience, I will probably stick to Choctaw if I am wanting a weekend getaway but wouldnt mind just gambling at Cherokee if passing by…"

"Beautiful cabin! We really enjoyed our stay and the dogs and cat greeted us and were great hosts alsoWould highly recommend this one place for anyone looking for a rural relaxing setting. Thank you Autumn."

"The propert was clean but they advertised breakfast and they no longer serve breakfast. I would have chosen a different location if this had been honestly disclosed. We have three littles very young and we wanted a place we could just go down and get a simple breakfast versus loading up going somewhere and coming back. They didn’t even have coffee."

"had a nice breakfast, convenient to stay at when the casino was out of rooms.. "

"Hotel was clean and in a perfect location for what we needed. The front-desk lady was so nice and helpful. I coco her name but wish I remembered it, she was amazing. Excellent price for what we needed."

"Super clean! Great breakfast! Great location to NSU (where we were visiting our daughter). Had Dove brand soaps/shower amenities which were nice. Everyone that works there is super friendly and helpful! Will absolutely return when we visit our daughter next!"

"Clean room, staff is great, breakfast was good. Very good experience. "