「Room was tidy but there were no basic toiletries or coffee/tea, although there was a jug for boiling water. I had to make a special request for these before they were provided. Also, & more importantly, internet sevice was unstable making it difficult for me to send or receive messages & when I tried to get assistance, the bedside phone was not working. I had to go down to reception to get internet & phone fixed. Thankfully it was only 1 night. Unlikely that I would come back again. 」
「Appalled by what I saw, mold on the walls, dilapidated rooms with absolutely no amenities. Checked out within an hour, didn’t get any refunds and to boot took Expedia’s commission as well. We should get back all of the money. Surprised Expedia gave them 3 star rating. If there’s a rating below zero that would be too kind.」