Thank you for your stay and feedback. We are glad to know that your satisfied. We are looking forward to see you on your next trip to Japan.
Thank you
Regards
Shioyunaginoto
10/10 超赞
Hoi Yan
2019年10月30日
满意:员工和服务、住宿条件和设施、客房舒适度
Hoi Yan
2019 年 10 月入住 1 晚
Manager 于 2019年11月4日 的回复
Thank you for your staying with us and the review. Hope you have a great time in our facillity, and also hope we can see you on your next trip to Japan.
Thank you
Regards
Shioyunaginto
10/10 超赞
Man Wah Mary
2019年10月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Man Wah Mary
2019 年 10 月入住 2 晚
Manager 于 2019年11月4日 的回复
Thank you for your staying with us and the review. Hope you have a great time in our facillity, and also hope we can see you on your next trip to Japan.
Thank you
Regards
Shioyunaginto
8/10 还可以
KA HUNG
2019年10月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
KA HUNG
2019 年 10 月入住 1 晚
GM 于 2019年10月23日 的回复
Dear sir,
Thank you for your staying with us and also your review.
Hope you have a pleasant stay and also we are looking forward to see you on your next trip to Japan.
Regards
Keiji Takayama
General Manager
10/10 超赞
Chih Wei
2019年07月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
超棒的日式小旅館體驗,每個細節都到位
Chih Wei
2019 年 7 月入住 1 晚
Manager 于 2019年07月6日 的回复
Dear Sir,
Thank you for staying with us and also we appreciate your review. Hope we can see you again on your next trip to Japan.
Shioyunaginoto
10/10 超赞
Hang Lam
2019年06月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
無論環境酒店位置酒店服務酒店房間連溫泉都非常之好,一定會再黎
Hang Lam
2019 年 6 月入住 1 晚
Manager 于 2019年06月17日 的回复
Thank you for your staying with us and the review. We are glad that you satisfied with our facility and service. Hope you have a great trip on your way home, we are looking forward to see you on your next trip to Japan.
Thank you
Regards
Shiyounaginoto
8/10 还可以
真实旅客
2019年04月21日
满意:员工和服务
真实旅客
2019 年 4 月入住 1 晚
GM 于 2019年04月22日 的回复
Dear guest,
Thank you for staying with us and excellent review.
We are looking forward to see you on your next trip to Japan.
Thank you
Shioyunaginoto General Manager
8/10 还可以
YAN WAH,HK
2019年03月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
雖然遠但值得推介
露天風呂於天台向海,環境一流
YAN WAH
2019 年 3 月入住 1 晚
General Magaer 于 2019年04月2日 的回复
Dear guest,
Thank you for your staying with us and the review. Hope you also have a great trip to your hometown.
We are looking forward to see you on your next trip to Japan.
Thank you very much.
Shiyounaginoto General Magaer
Keiji, Takayama
10/10 超赞
suching
2019年03月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
很棒的服務、豐盛的早晚餐
suching
2019 年 3 月入住 1 晚
Manager 于 2019年04月2日 的回复
Dear guest,
Thank you for your staying with us and the review. Hope you also have a great trip to your hometown.
We are looking forward to see you on your next trip to Japan.
Thank you very much.
Shiyounaginoto General Magaer
Keiji, Takayama
10/10 超赞
Eddie
2019年03月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Eddie
2019 年 3 月入住 1 晚
General Manager 于 2019年03月15日 的回复
Dear Guest,
Hello. First of all, thank you for staying with us.
Also, we deeply appreciate your review.
We hope you have pleasant trip on your returning, also are looking forward to see you on your next trip to Japan.
Thank you.
Shioyunaginoto General Manager
Keiji, Takayama
10/10 超赞
MSO,HONG KONG
与配偶出行
2019年03月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great service and atmosphere. The room is very clean and neat, the view is great. They have a mini lounge with drinks and snacks. Onsen is very relaxing too.
MSO
2019 年 2 月入住 1 晚
General Manager 于 2019年03月13日 的回复
Dear Guest,
Hello. Thank you for your great review with a specific comment. We are very happy that you have pleasant time while you stay at our ryokan and it seems that you made a cherish memories with your loving one.
Hope you have sound trip to your hometown, and also, we strongly hope we can see you on your next visit to Japan.
Thank you very much.
Shioyunaginoto General Manager
Keiji, Takayama
10/10 超赞
TSZ KIU CHERR
2019年02月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
TSZ KIU CHERR
2019 年 2 月入住 1 晚
General Manager 于 2019年03月4日 的回复
Dear guest,
Thank you for staying with us and the great review. We hope you enjoyed your returning trip as well, also strongly hope we can see you on your next trip to Japan.
Again, thank you for staying with us.
Shioyunaginoto General Manager
Keiji, Takayama
10/10 超赞
Hang Yee Pinky
2019年02月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hang Yee Pinky
2019 年 2 月入住 1 晚
General Manager 于 2019年02月19日 的回复
Dear guest,
Thank you for staying with us and hope you have a great time in our ryokan. We are looking forward to see you on your next trip to Japan.
Thank you
Shioyunaginoto General Manager
Keiji, Takayama
8/10 还可以
Kun Ping
2019年02月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kun Ping
2019 年 2 月入住 2 晚
General Manager 于 2019年02月14日 的回复
Dear guest,
Thank you for your staying with us and your review.
We hope you had a pleasant stay, and we are looking forward to see you on your next trip to Japan.
Thank you
Shioyunaginoto
Thank you for your staying with us and the kind comments. We hope you have a great trip on your returning journey.
Our staffs are looking forward to see you on your next trip to Japan from bottom of our hearts.
Thank you very much.
Shioyunaginoto
General Manager
Keiji, Takayama
10/10 超赞
真实旅客
2018年12月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2018 年 12 月入住 1 晚
GM 于 2018年12月29日 的回复
Thank you for your staying with us and the review. Hope you have a sound trip to your hometown.
We are looking forward to see you on your next trip. Thank you very much.
Shioyunaginoto
General Manager
Keiji, Takayama
Dear sir,
Thank you for staying with us and the comment as well as review. We hope you satisfied with our facility and service, and are looking forward to see you on your next trip to Japan.
Thank you
Shioyunaginoto
General Manager
Keiji, Takayama
8/10 还可以
真实旅客
2018年12月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice dinner.
Thx for the vegetarian food arrangement~
真实旅客
2018 年 11 月入住 1 晚
General Manager 于 2018年12月7日 的回复
Dear sir,
Hello. Thank you for your review and the comment. We are very happy that you satisfied with our services, and we thank you for visiting our ryokan for your special day. We hope you have great trip to your home town, and are looking forward to see you on your next trip to Japan.
Again, thank you for your staying with us.
Shioyunaginoto General Manager
Keiji, Takayama
Thank you for your review and the comment. And we are truly sorry for your inconveniences.
Though we only have 1 vehicle, we will do our best to provide pick up and sending service as far as we can.
Hope you have great trip to your hometown, and we hope we can see you again on your next trip.
Thanks
Shioyunaginoto
8/10 还可以
Man Chun,New Zealand
2018年09月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Man Chun
2018 年 9 月入住 1 晚
Manager 于 2018年09月13日 的回复
Thank you for your staying with us and hope we can see you on your next trip.
Thank you
Shioyunaginoto
10/10 超赞
Heung Wing
2018年08月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Heung Wing
2018 年 8 月入住 1 晚
Manager 于 2018年08月13日 的回复
Thank you for your review. We are looking forward to see you on your next trip. Again, thank you for staying with us.
Shioyunaginoto
Dear Viyan,
Thank you for staying with us and wonderful review with great details.
We share your review with our staff to provide better service for upcoming guests. Although we are a little bit far from city center, including convenience store, our location is one of the reason to be a perfect retreat for the guests who seek sound, peaceful environmental.
If you experienced any inconveniences during your stay, please let us know at any time. We promise to improve our service to aim the best service quality.
Hope your way to your hometown was great and joyful and we are looking forward to see you again in nearest future.
Thank you very much.
Shioyunaginoto
General Manager
Keiji Takayama
10/10 超赞
Chi Man
2017年11月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chi Man
2017 年 10 月入住 1 晚
Dear Guest,
Hello. Thank you for your review.
We are looking forward to see you in nearest future.
Again, thank you for staying with us.
SHioyunaginoto
10/10 超赞
kit han kathy
2017年10月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
星級風呂
交通方便,接送接待服務一流,豐富膳食,住宿環境清淨,無敵海境,無限風呂,有機會再來。
kit han kathy
2017 年 10 月入住 1 晚
Thank you for your comment and review.
We really appreciate that.
Hope we can see you again in nearest future.
Thank you very much.
Keiji Takayama
General Manager
6/10 一般
真实旅客
2017年10月15日
满意:清洁度
不满意:住宿条件和设施,员工和服务
真实旅客
2017 年 10 月入住 4 晚
Dear Guest,
Thank you for your review and staying with us.
It would be greatly helpful if you can leave any comments regarding services and facility that you thought it was not satisfying.
Thank you for your staying and hope we can have any chance to improve.
Warm Regards
Shioyunaginoto
8/10 还可以
Mae,SG
2017年10月9日
满意:清洁度、住宿条件和设施、客房舒适度
Beautiful Ryokan , unfriendly front desk
This would have been a wonderful hotel next to the seaside . The hotel is only two storeys high and sea view units is also viewable by people on the ground floor. The day/private onsen are newly built, uses filtered sea water and highly recommended. Public outdoor onsen faces the sea is old but the bijin water is superior. Free use of lounge with free flow drinks is a plus available from 6pm. Overall enjoyable facilities but experience was marred by the front desk staffs who r cold, tone are condesending and rude, especially a male staff who lied to us about local regulations and gave us threats. Save for a chinese speaking lady who is polite throughout Our 2 nights stay. Hence i wont really want to recommend foreigners to this hotel if you are looking for an authentic local hospitality.
Mae
2017 年 10 月入住 2 晚
GM 于 2017年10月17日 的回复
Dear Mae,
Hello. Thank you for your comment and wonderful picture. Also I am very glad to hear that you satisfied with our facilities.
However, I am very sorry and embarrassed that you have unpleasant experience with our staff on front desk. I will look into who is responsible and put him in re-training.
Improvements will be delivered in few months and hope you can see our improvement on your next visit if we have any chance to see you again.
Again, Thank you for your staying with us, and hope we can see you again.
Warm Regards
Shioyunaginoto
General Manager
Keiji Takayama
Dear Guest,
Thank you for your review.
We really appreciate your staying and hope you can see you again in nearest future.
Regards
Keiji Takayama
General Manager
10/10 超赞
真实旅客
2017年09月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2017 年 9 月入住 2 晚
We really appreciate your staying and review.
We hope see you again in nearest future.
Warm Regards
Shioyunaginoto
General Manager
8/10 还可以
Shuk Ching
2017年09月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ok 嘅
晚餐貴夾唔好食,懷石來講簡直係垃圾,不過其他也很好
Shuk Ching
2017 年 8 月入住 1 晚
Dear Ching,
Greetings from Shioyunaginoto. First of all, thank you for your review and ponting out about our dinner Kaiseki.
We are very sorry that our kaiseki is not satisfactory, you may very disappointed. We are developing new menu including our breakfast.
We hope we can have a chance to show you our improvement in nearest future.
Again, we are sorry for your unsatisfactory, we will do our best to improve.
Thank you very much.
We are looking forward to see you again soon.
Wamrest Regards
Shioyunaginoto
General Manager
Keiji Takayama
10/10 超赞
Philip
2017年09月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
房間,環境
房間寬敞,環境安靜舒適
Philip
2017 年 8 月入住 1 晚
Dear Philip,
Greetings from Karatsu, Japan.
Fist of all, thank you for choosing our Ryokan among the many facility in Karatsu. Also thank you for your wonderful review.
Hope you had a cherish memory with your loving one in our Ryokan, and hope we can see you again in nearest future.
Thank you very much.
Warmest Regards
Shioyunaginoto
General Manager
Keiji Takayama
10/10 超赞
真实旅客
2017年09月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great dinner
The hotel is clean and nice, especially the dinner, the dinner is very nice which make the price a really good price. There is Chinese staff in the hotel and the staffs can speak basic English too. The only two down side is that there is no lift in the main building which made it hard for my grandmother to access and the spring water is sea water.
真实旅客
2017 年 9 月入住 1 晚
Dear Guest,
Greetings from Karatsu, Japan.
Thank you for your choosing our Ryokan and wonderful review. Hope you and your grandmother had a cherish memories while you were staying. We are very happy to hear that you satisfied with our Kaiseki dinner. Regarding the lift of the main building, we are planing the make a escalator in our main building, however frankly the plan faces serious architectural issue to set up that kind of heavy equipment.
We are finding other solution and we will improve the facility to minimize inconveniences. We strongly hope we can show you our improvement in nearest future.
Hope you had a sound journey to your homeland and are looking forward to see you again soon. Hope your grandmother will be with you again. ;-)
Thank you very much.
Best Regards
Shioyunaginoto
General Manager
Keiji Takayma
The view is beautiful, the staff is very nice ,the room is clean
真实旅客
8/10 还可以
Chi Fung Bill,Hong Kong
2016年08月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stunning View
Nice ryokan with the stunning ocean view. Food are so so except the fresh squid which is well known from that area. I think they can add some meat instead of using too many fish. The dining room lighting can help by using more spot light.
Chi Fung Bill
10/10 超赞
真实旅客
2016年07月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
8/10 还可以
Mei i
2016年06月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mei i
10/10 超赞
Tik Yan
2016年05月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tik Yan
8/10 还可以
真实旅客
2016年05月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A barely 4-star hotel
A hotel with nice ambience. The room is clean and comfortable. But the hot spring is not as beautiful as shown in the picture.
真实旅客
10/10 超赞
SUM WA,HK
2016年03月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic Hotel!!!
it was a very good experience with this hotel!
The hotel decoration very great and full of Japanese style and there is a outdoor hot spring with sea-view.