Joetsu Kasugayama Castle Hotels

"Staff were all fantastic and understanding. The on site onsen is one of the best way to unwind after a full day on the mountain. "

"Fantastic stay, perfect for your skiing or snowboarding trip. The rooms are large with lots of space, the onsen and shower area is well kept and peaceful. The staff are amazing and will shuttle you to close resorts as well as into town for dinner and pick you up. Highly recommend for your ski base! "

"We had a great one night stay... the room was quiet as requested, hotel spotless and staff helpful. Good breakfast with all food choices well stocked. Hotel ideal for stop over and could also work for a longer stay. "

"A home away from home… Except with ample powder! The staff at the hotel tycoon went out of their way to provide an amazing experience, the vibe was just what we needed, and the in-house onsen was tranquil."

"Wonderful hidden gem"

"I have never had a bad stay at this hotel. I’ve visited this hotel 3 times since July of 2025. This last stay I had mistakenly hit the button for Single Smoking Room. When I discovered my mistake, the front desk staff quickly sorted me, and didn’t charge extra for a double room Non Smoking! The restaurants here are also delicious!"

"Great place to stay! "

"I appreciated the assistance that the staff provided us at every opportunity."

"Excellent stay, helpful team, close walk to everthing"