室外用餐
查看供应情况

关于大榄榄湖的点评

4.5 out of 5
大榄榄湖
Kandasuridugama Raja Mawatha, Kataragama, Uva

点评

7.8

还可以

10 分 - 超赞。1 条好评，共有 6 条点评" "
8 分 - 还可以。4 条好评，共有 6 条点评" "
6 分 - 一般。0 条好评，共有 6 条点评" "
4 分 - 很差。1 条好评，共有 6 条点评" "
2 分 - 糟糕。0 条好评，共有 6 条点评" "

8.0/10

清洁度

7.6/10

员工和服务

8.0/10

服务设施

7.6/10

住宿条件和设施

点评

8/10 还可以

Ravitha

满意：员工和服务，清洁度
2023 年 12 月入住 2 晚

8/10 还可以

Harsha Priyal

2023 年 8 月入住 3 晚
Feroz Cassim 于 2023年09月27日 的回复
Dear Mr. Harsha Priyal,Thank you for your review and Looking forward to your next arrival .have a great dayFeroz CassimRooms Division ManagerGrand Tamarind Lake

10/10 超赞

VISHWANATH

满意：清洁度、员工和服务、住宿条件和设施
Clean, quiet and very beautiful. Genuine wetlands at the rear of the property with a viewing hide.
2023 年 6 月入住 2 晚

4/10 很差

Kariyawasam

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Broken online booking system caused an headache
We wanted to try out this hotel based on the good reviews it had. We did the reservation on hotels.com and received a confirmation from hotels.com. When we arrived at the hotel the front desk staff informed us that there is no such reservation. We were stuck outside the lobby for almost 2 hours with our 2 year old daughter. It was very frustrating. After sometime the hotel front desk person informed us that the online booking system was managed by a 3rd party company and we have to speak to the 3rd party who handle the online bookings to sought this out, since it was the online booking companies responsibility for not passing the booking to the hotel. It was extremely disappointing to hear that, as it's not our concern to know who handle what. And then they were trying to find a different hotel, which we did not want. After about 2 hours waiting in the lobby the resident manager came and informed us that they will provide us a room and things will be taken care of. We appreciate the effort put by the resident manager to take care of the situation. We recommend anyone doing an online booking with Tamarind Lake to call the confirm the booking as there online booking system is completely broken, as the hotel does not know when a guest make reservations online. We appreciate the effort put by the resident manager to settle the issue, hotel has to take responsibility for these incidents as a customer it's irrelevant for the customer to know who handles which part of the business.
2020 年 8 月入住 1 晚

8/10 还可以

Jagath

与家人出行
满意：员工和服务
Family Holiday
Beautiful scenic environment. Friendly service. Delicious food. Nice place to stay. Very close to religious sites. Inside room comfy and the quality of furniture and bedding need improvements.
2020 年 3 月入住 1 晚

8/10 还可以

Denzil，Boston MA, USA

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and easy access to pool and other facilities. Food is quite goos and the staff is very friendly.
2020 年 1 月入住 2 晚
Mr.Nandadewa 于 2020年02月13日 的回复
Dear Sir / Madam Thanks you for your feedback.see you and come again Thanks