室内游泳池,8:00 至 22:00 开放,日光浴躺椅

关于贝斯特韦斯特普鲁士柯洛瓦套房酒店的点评

2.5 out of 5

点评

8.4

很好

10 分 - 超赞。480 条好评,共有 1009 条点评" "
8 分 - 还可以。359 条好评,共有 1009 条点评" "
6 分 - 一般。87 条好评,共有 1009 条点评" "
4 分 - 很差。49 条好评,共有 1009 条点评" "
2 分 - 糟糕。34 条好评,共有 1009 条点评" "

8.8/10

清洁度

8.6/10

员工和服务

8.4/10

服务设施

8.6/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

Wei Qiang

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 6 月入住 2 晚
Ryan 于 2018年07月5日 的回复
Hello Wei Qiang, I wanted to thank you for taking the time to rate your recent stay with us at The Best Western Plus Hotel & Suites. We hope to see back in Kelowna soon. Take Care.

10/10 超赞

Adam

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quiet and comfortable room. Check in was fast and easy
2024 年 5 月入住 1 晚

10/10 超赞

Larry,Oakville

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Large spacious property. Staff was friendly and helpful. Great breakfast. Large comfortable, quite room. Good exercise room.
2024 年 4 月入住 1 晚

8/10 还可以

Jason

满意:住宿条件和设施,员工和服务
Great location. Wonderful staff. Everything is very close. Great stay.
2024 年 4 月入住 3 晚

10/10 超赞

Hlazo,Kamloops

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place, good breakfast options and pool
2024 年 4 月入住 2 晚

10/10 超赞

Diana

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a hotel we come back to time and time again. Always a great experience
2024 年 4 月入住 2 晚

4/10 很差

Vickie

与家人出行
满意:员工和服务
不满意:住宿条件和设施,服务设施
Website stated airport shuttle which is primarily why we stayed there and that service is no longer available Construction outside Stale dated rooms Staff were caring and accommodating
2024 年 4 月入住 1 晚

8/10 还可以

Heather

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 6 晚

10/10 超赞

Jennifer

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We have stayed here before and still enjoy it. Good location.
2024 年 4 月入住 4 晚

8/10 还可以

Don

满意:住宿条件和设施,员工和服务
2024 年 4 月入住 1 晚

8/10 还可以

Deena

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Was easily accessible to most attractions and food services
2024 年 4 月入住 2 晚

8/10 还可以

Tom

商务旅客
满意:住宿条件和设施
Good location, clean rooms, good breakfast
2024 年 4 月入住 2 晚

10/10 超赞

Karen

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great value. The room had everything anyone would need. It actually had 2 vanities and 2 lighted makeup mirrors. Breakfast was very good as well.
2024 年 4 月入住 1 晚
Front Desk Manager 于 2024年04月26日 的回复
Thank you for taking the time to leave a review on your recent stay Karen. We're happy to hear that you enjoyed the breakfast option on offer, and that the room met all your needs. We hope to welcome you back on your next trip to Kelowna.

10/10 超赞

Crystal,Kamloops

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Always my top choice
2024 年 4 月入住 1 晚

8/10 还可以

Michael

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Front Desk Manager 于 2024年04月26日 的回复
Thank you for taking the time to leave a review on your recent stay Michael. We are pleased to see that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.

10/10 超赞

Roland

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pool, HotTub. Great free breakfast, convenient EV charging.
2024 年 4 月入住 3 晚

10/10 超赞

Roland

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel, very clean and great free breakfast options. EV chargers were a big plus !
2024 年 4 月入住 2 晚

10/10 超赞

Laura,Chilliwack

与配偶出行
Second time we stayed here. Room was great, we always ask for the top floor of the perimeter rooms, not in the tower. Very quiet and pleasant. Sport groups of teenagers were present and they all stay in the tower. Fantastic breakfast! Lots of variety and plenty of it.
2024 年 4 月入住 1 晚

10/10 超赞

Kim

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice property. Front staff were awesome
2024 年 4 月入住 4 晚
Front Desk Manager 于 2024年04月16日 的回复
Thank you for taking the time to leave a review on your recent stay Kim. We are delighted to hear that you enjoyed your time with us and that our Front Desk team were able to leave a positive impact on your trip. We hope to welcome you back again on your next stay in Kelowna.

10/10 超赞

Don

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Staff was quick, friendly and efficient. Will be back.
2024 年 4 月入住 3 晚
Front Desk Manager 于 2024年04月11日 的回复
Thank you for taking the time to leave a review on your recent stay Don. We are delighted to hear that our staff were able to make an impression on you and will be passing along your compliments to our front desk team. We look forward to welcoming you back on your next trip to Kelowna.

10/10 超赞

Bill

满意:住宿条件和设施
2024 年 4 月入住 3 晚
Front Desk Manager 于 2024年04月11日 的回复
Thank you for taking the time to leave a review on your recent stay Bill. We are pleased to hear that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.

10/10 超赞

Stephanie

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Front Desk Manager 于 2024年04月11日 的回复
Thank you for taking the time to leave a review on your recent stay Stephanie. We are pleased to hear that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.

8/10 还可以

Robert

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a good stay here. Was a little loud in the evening as there was a bunch of soccer kids. But overall really good.
2024 年 3 月入住 2 晚
Front Desk Supervisor 于 2024年04月1日 的回复
Thank you, Robert for taking the time out of your day to share this feedback with us. Your business is very important to us, and we value your feedback. We are happy to hear that you enjoyed your stay with us. In the evening kids were loud. Our security team was informed, and they tried their best to take care of this issue. Apologies for the inconvenience. Hope to welcome you back on your next visit to Kelowna.

8/10 还可以

Kyla

满意:住宿条件和设施,清洁度
2024 年 3 月入住 2 晚
Front Desk Supervisor 于 2024年04月5日 的回复
Thank you, Kyla, for completing the survey. We are pleased to know that you had a wonderful stay with us. We are hoping to welcome you back for your next visit to Kelowna.

10/10 超赞

Kenneth

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great convenience with amenities. Good variety breakfast. Friendly staff.
2024 年 3 月入住 1 晚
Front Desk Manager 于 2024年03月29日 的回复
Thank you for taking the time to leave a review on your recent stay Kenneth. We are happy to hear that our team was able to make your stay an exceptional experience, and that you were able to enjoy our complimentary breakfast. We look forward to welcoming you back on your next visit to Kelowna

10/10 超赞

Michelle

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed for 3 nights during spring break. The kids and I were impressed with how clean the hotel was and the amazing hot breakfast with all the different choices available. The room was also pretty spacious. We will definitely stay here again.
2024 年 3 月入住 3 晚
Front Desk Supervisor 于 2024年04月5日 的回复
Thank you, Michelle for taking the time out of your day to share this feedback with us. Your business is very important to us, and we value your feedback. We are happy to hear that you enjoyed your Stay with us. We look forward to welcoming you back again.

10/10 超赞

Candice,Kamloops

满意:清洁度、员工和服务、住宿条件和设施
Right beside the main highway but not noisy. Breakfast was good.
2024 年 3 月入住 1 晚
Guest Services 于 2024年03月30日 的回复
Thank you for your feedback.

8/10 还可以

Juliet

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean with comfortable beds and a good breakfast.
2024 年 3 月入住 3 晚
Front Desk Manager 于 2024年03月20日 的回复
Thank you for taking the time to leave a review on your recent stay at our hotel Juliet. I am pleased to hear that you had a good sleep and enjoyed our complimentary buffet breakfast. While we fell just short of earning a 5/5 on this stay, we hope to have another opportunity on your next trip to Kelowna to improve on your experience.

10/10 超赞

Jessica

满意:住宿条件和设施,清洁度
2024 年 3 月入住 1 晚
Front Desk Manager 于 2024年03月20日 的回复
Thank you for taking the time to leave a review on your recent stay at our hotel Jessica. I am pleased to hear that you enjoyed your time with us and we hope to welcome you back on your next trip to Kelowna.

10/10 超赞

Andrea Menella

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the outdoor hot tub.
2024 年 3 月入住 2 晚
Front Desk Manager 于 2024年03月20日 的回复
Thank you for taking the time to leave a review on your recent stay at our hotel Andrea. I am pleased to hear that you enjoyed your time with us and our outdoor hot tubs. We hope to welcome you back on your next trip to Kelowna.

10/10 超赞

Andrea,Oliver

满意:清洁度、员工和服务、住宿条件和设施
Always a good stay. Friendly helpful staff
2024 年 3 月入住 1 晚
Front Desk Manager 于 2024年03月13日 的回复
Thank you for taking the time to leave a review on your recent stay Andrea. We're pleased to see that you enjoyed your time with us, and the positive feedback on our team. We will pass along your compliments to the staff, and look forward to welcoming you back on your next trip to Kelowna.

8/10 还可以

Casey

满意:清洁度、员工和服务、住宿条件和设施
It was in the middle of everything we needed to do in the city.
2024 年 3 月入住 1 晚
Front Desk Manager 于 2024年03月12日 的回复
Thank you for taking the time to leave a review on your recent stay with us Casey. We're pleased to hear you had an overall pleasant experience staying with us, and our location being convenient for your needs. We hope to welcome you back on your next trip to Kelowna and have a 2nd chance to earn a 10/10

10/10 超赞

Sukhwinder

2024 年 2 月入住 1 晚
Front Desk Manager 于 2024年03月12日 的回复
Thank you for taking the time to leave a review on your recent stay Sukhwinder. We are happy to see that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.

10/10 超赞

Tina

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff very friendly. Clean well kept property. As always a great breakfast
2024 年 2 月入住 1 晚
Front Desk Manager 于 2024年03月12日 的回复
Thank you for taking the time to leave a review on your recent stay Tina. We're delighted to see you enjoyed your stay with us, and will pass along your compliments to the various teams on the excellent service they provided. We look forward to welcoming you back on your next trip to Kelowna.

10/10 超赞

Marcus

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Front Desk Manager 于 2024年03月12日 的回复
Thank you for taking the time to leave a review on your recent stay Marcus. We are happy to see that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.

8/10 还可以

Jack

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Front Desk Manager 于 2024年03月5日 的回复
Thank you for taking the time to leave a review on your recent stay Jack. While we are pleased to see you enjoyed your stay with us, we strive to deliver an exceptional experience to every guest, and it looks like we fell just short of that mark. If you have any additional feedback on how we can improve on your next stay, please reach out and let us know.

10/10 超赞

GREGORY

2024 年 2 月入住 1 晚
Front Desk Manager 于 2024年03月20日 的回复
Thank you for taking the time to leave a review on your recent stay at our hotel Gregory. I am pleased to hear that you enjoyed your time with us and we hope to welcome you back on your next trip to Kelowna.

10/10 超赞

Robert

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean bright property with good amenities and great breakfast
2024 年 2 月入住 4 晚
Front Desk Manager 于 2024年03月5日 的回复
Thank you for taking the time to leave a review on your recent stay Robert. We are pleased to hear that you were able to take advantage of our complimentary buffet breakfast and the variety of amenities on offer at the property. We hope to welcome you back on your next trip to Kelowna.

10/10 超赞

SANDRA

满意:清洁度、员工和服务、住宿条件和设施
King suite is nice and roomy. Bathroom was big with a nice soaker tub and separate shower.
2024 年 2 月入住 1 晚
Front Desk Manager 于 2024年03月5日 的回复
Thank you for taking the time to leave a review on your recent stay Sandra. We are delighted to hear that the Executive King met your expectations and that you were able to relax and enjoy your time with us. We hope to accommodate you again on your next trip to Kelowna.

10/10 超赞

Roger

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Front Desk Manager 于 2024年02月27日 的回复
Thank you for taking the time to leave a review on your recent stay Roger. We are pleased to hear that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.

2/10 糟糕

David

与家人出行
不满意:员工和服务、服务设施、住宿条件和设施
Heating the room was terrible. One could NOT turn down the temperature. And when one turned off the heat, freezing. Mobility issues: tiny tiny elevator so used stairs to carry heavy bags of hockey equipment. Parking was crazy. Had to park far far from my room Ain't using you guys again !
2024 年 2 月入住 2 晚
Front Desk Manager 于 2024年02月19日 的回复
Thank you for taking the time to leave us a review on your recent stay David. I would like to apologize on behalf of our team for not being able to meet your expectations on your stay. I have had our maintenance team review the room you stayed in to correct the thermostat issue you experienced to ensure future guest's do not have a similar issue.

10/10 超赞

Ryan

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 4 晚
Front Desk Manager 于 2024年02月19日 的回复
Thank you for taking the time to leave us a review on your recent stay Ryan. We're pleased to hear that you enjoyed your time with us, and look forward to seeing you again on your next stay in Kelowna.

10/10 超赞

Jean

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All good
2024 年 2 月入住 1 晚
Front Desk Manager 于 2024年02月19日 的回复
Thank you for taking the time to leave us a review on your recent stay Jean. We're pleased to hear that you enjoyed your time with us, and look forward to seeing you again on your next stay in Kelowna.

8/10 还可以

FRANK

满意:清洁度、员工和服务、住宿条件和设施
—-
2024 年 2 月入住 2 晚
Front Desk Manager 于 2024年02月14日 的回复
Thank you for taking the time to leave a review on your recent stay Frank. We are pleased to hear that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.

10/10 超赞

Angela

满意:清洁度、员工和服务、住宿条件和设施
Conveniently located, clean, updated rooms. Pool and outdoor hottubs a hit for the kids.
2024 年 2 月入住 1 晚
Front Desk Manager 于 2024年02月13日 的回复
Thank you for taking the time to leave a review on your recent stay Angela. We are pleased to see that you enjoyed your time with us, our updated rooms, and that the kids were able to have a blast with the pool and hot tubs. We hope to welcome you back on your next stay in Kelowna.

8/10 还可以

donald

与配偶出行
The staff are very welcoming
2024 年 2 月入住 1 晚
Front Desk Manager 于 2024年02月13日 的回复
Thank you for taking the time to leave a review on your recent stay Donald. We appreciate the kind words about our team and the hard work they do, and will pass along the compliments to them. We hope to welcome you back on your next stay in Kelowna.

8/10 还可以

Heather

满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property has been updated and it’s lovely. The staff are super helpful and pleasant. My only frustration in that the contractor who provided the airport shuttle closed their business so I was left paying for a cab to the airport and I wasn’t aware of this change. Otherwise I recommend this hotel.
2024 年 2 月入住 1 晚
Front Desk Manager 于 2024年02月13日 的回复
Thank you for taking the time to leave a review on your recent stay Heather. We appreciate the kind words about our team and the hard work they do. The closure of the airport shuttle service has been a challenge for our team, but we continue to look at alternative solutions and provide options to our guest's to make this transition period as seamless as possible, and thank you for your understanding. We hope to welcome you back on your next stay in Kelowna.

10/10 超赞

Larry

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
2024 年 1 月入住 4 晚
Front Desk Manager 于 2024年02月13日 的回复
Thank you for taking the time to leave a review on your recent stay Larry. We are pleased to see you enjoyed your time with us, and hope to welcome you back on your next stay in Kelowna.

10/10 超赞

Janie

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Convenient
2024 年 1 月入住 1 晚
Front Desk Manager 于 2024年02月13日 的回复
Thank you for taking the time to leave a review on your recent stay Janie. We are pleased to see you enjoyed your time with us, and hope to welcome you back on your next stay in Kelowna.

8/10 还可以

Norma

满意:住宿条件和设施
2024 年 1 月入住 3 晚
Front Desk Manager 于 2024年02月13日 的回复
Thank you for taking the time to leave a review on your recent stay Norma. We are pleased to see you enjoyed your time with us, and hope to welcome you back on your next stay in Kelowna.