Villas in Kent

"Great tine"

"We booked the same day as our arrival and never received any information on how to check in — a small but telling detail. I called Jason and we were given the code, with not many apologies. We were in Suite 3 — worth noting for anyone booking: the photos on Hotels.com are of Suite 4. Suite 3 faces both the lake and the parking lot, so keep the blinds closed unless you're comfortable being part of the scenery. The stairway and balcony looked as though they hadn't been swept or cleaned since last season — possibly the season before. The A/C remote was missing, leaving us unable to turn off the cold air blowing directly over the bed. I called the assistance number twice with no answer, sent a text to Jason, and am still waiting. Needless to say, it made for an uncomfortable sleep. The floors were also dirty. The bathroom lighting is exceptionally poor, and the dark shower curtain makes it feel like you're showering in the dark — a bold design choice for a room that charges for comfort. Other than that, it was fine. But we wouldn't book here again based on the price-to-customer-service ratio — and the ratio was not flattering."

"Everything’s was nice beautiful bathroom however I have this feedback to give, one the bathroom pressure on a rain shower had a lot of condensation in spit of the fan going 2 the phones should be updated to not be 30 years old and still say the Windsor motel. "

"I would definitely come back to this place. It was clean, and comfortable."

"Employees were very helpful"

"This is old, budget friendly hotel. Do not expect out of the ordinary. Our room is clean. Underground parking needs to be cleaned regularly. Hallway wallpaper is peeling. Nice staff. It's an okay hotel for 1 night stay. "

"We loved staying here! The room was great and the fact that they provided a free breakfast, with a variety of options, added great value! We accidentally dropped our car keys while leaving. They were right on it and called us to confirm they were ours! They went above and beyond and we will definitely be back!!"

"The motel has a great location and is well maintained,quiet and secure. The bed is a little soft and saggy for our liking but everything else is good."

"Good parking. Ridiculous price for a very basic motel room. "