Villas in Kent

"A/C was very good."

"Very clean, only downside was the floor was super creaky walking around. Staff lovely."

"Style over substance in a lot of areas. Spa is a very small pool area with 4 beds which you can’t access until check in. Default answer to any request is no. We only gave our name at reception to be ushered back out the door and told to comeback later. No offer to hold luggage, told to go and sit outside restaurant and that there would be no food. Reception staff especially rude and unprofessional. Tasting menu good but surrounded by screaming babies and only one good server. Again any changes to menu told no and only the manageress had any idea on customer service "

"Toilet had to pump handle to get it to flush, sink didn't drain quickly so obviously blocked . Should have been picked up by anyone cleaning the room. 1 plug socket and no where near bed. coffee machine at breakfast constantly needed maintainance by staff - saying needed cleaning so didn't enjoy coffee knowing that. hopefully all these issues will be resolved after the upgrade - didnt bother the staff on sunday as had to get to work and upgrade already in progress. "

"Stayed here many times. Love the hotel staff are so friendly. Our room is always clean and comfortable. Love the choice of a breakfast or a packed lunch brilliant fit when we are going out for the day. "

"A modern room with a great location and, in this room anyway, a really nice view of the cathedral. Staff is also very good and I enjoyed the breakfast."

"The hotel was good location, lovely and helpful staff. The only downside is the hotel is old and could do with a refurbishment. "

"Hotel has really nice views, plenty of walks along the beach to spend on a sunny day. Spa area is ok, but quite full on the weekend so be prepared :-) Two things that were a little bit of a let-down; for a hotel that prides itself as a spa hotel it should really have shampoo and conditioner in the shower. Especially after pool time. Second thing is that the TV is not smart - just something to keep in mind if you want to chill after a little swim around the pool. Otherwise hotel and amenities are pretty good. "

"This is an excellent hotel Jodie is a most accommodating and friendly manager. All staff are excellent."