Khao Lak Hotels

"We had a really lovely time here. It did feel like a 4 star rather than 5. The spa and treatments were fabulous. The beach is just stunning and the hotel spotlessly clean. Waiting staff were always polite, helpful and attentive. Sunbeds were available and the pool was lovely. Breakfast was adequate with a variety of breads & pastries, fresh cooked eggs good but accompanying hot foods and fruit selection were disappointing compared to other 5 stars we have stayed in. Our room was very spacious and comfortable / a little shaded due to trees outside our balcony but this was not a problem for us. "

"Perfect"

"The Little Shore is a fabulous 5 star hotel, stunning location with great infinite pools, beach, cocktail bar, beautiful comfortable rooms (we got a free upgrade - massive thank you!). Staff are very efficient and so kind and friendly.. Breakfast was good and had a nice relaxed atmosphere, but food choice whilst adequate, wasn’t as good as other 5 star hotels we experienced on our holiday. We ate in at one if the restaurants a couple of evenings and the food was very good, but it was nice to also go out for cheaper food and good vibe on the main strip outside the hotel. "

"From we arrived you could the quality of The Sands, it's beautifully laid out with manicured lawns, water features and a large fish pond. We had a swim up room which was large, clean and very comfortable, the only downside of the room was that the terrace was in the shade for the majority of the day, if you want one of these rooms request one that has sun most of the day. The site is almost split in two with quieter side that had an adult only pool and family pool with bar, then the other side has a mini water park for the kids with a number slides, fun water play and a lazy river. At breakfast there's a great choice catering to all nationalities and tastes, we didn't eat at the hotel at night but speaking to people who had it sounded very good. The staff are fantastic, always polite and friendly, nothing is to much trouble. Whether you want a family holiday, with plenty to entertain the kids, or a restful time from work or touring Thailand then The Sands is a great choice "

"This hotel is a very nice resort hotel. Very big! You must know you will walk a whole lot in the hotel. I had a twisted ankle and had to use their free shuttle service a lot so that’s a huge plus. The food is great and staff is too. Would recommend to anyone that wants that resort vacation you won’t have to leave your hotel much from. Also Phang Na is a very calm town. If you’re looking to escape the crowds definitely book this hotel. "

"Good clean rooms, central location. Would stay again "

"The resort was described as 'set within nature' and does indeed fit the description. This gives it a quite unique experience compared to most other hotels in the area. The resort is quite large, however, it feels secluded due to the surrounding gardens, forest and plants. There are plenty of sunbeds available. We stayed in a premier natural room which had recently been renovated and it did not disappoint. The room was a good size with an even better view from the balcony. The stand out feature of the hotel was the staff and dining experiences. We would normally eat in the local beach restaurants, whilst in Thailand however, the Veranda restaurant on the beach was excellent, so we ate here many times. The chef also cooked some Thai dishes that were not on the menu upon request. A special mention has to go to Weerawat and his team; Da, Angan and Feddy and the others - (apologies if the spelling is incorrect). The only area for improvement would be the front desk staff - whilst the initial check-in was good, the friendliness seemed to disappear after that... Also, we had one hick-up in the restaurant as the fillet steak was tough as old boots - there was no compensation offered (which you would have expected, given the amount of times we ate in the restaurant).. Notwithstanding, this is one of the very few hotels that we are planning to return to and would recommend if you are looking for a unique relaxing experience (not lively like Phuket). "

"Spotless. Lovely staff"

"I was so disappointed by this hotel. It wasn't definitely not worth the money. The don't usually write bad reviews unless I have to but the hotel was sub standard and I found the staff rude and unfriendly. I wish I had researched the hotel more before booking as I can now see the many have had a similar experience. It's not hard to be nice, friendly and provide a good service but they failed. The photos also do not live up to the experience when you get to the hotel. Koh lak is a nice place but the waters isn't. They must do better and I will not be returning nor will I recommend to anyone to go here! "