Tropical Plaza Apartments, in the business district, offers a continental breakfast, onsite spa with body scrubs or massages, free in-room WiFi, and free parking. Enjoy shopping options and local meal delivery service for a complete luxury aparthotel experience.
Located in Kigali, Tropical Plaza Apartments is in the city centre. Talking Through Art and Ivuka Arts Kigali are cultural highlights, and some of the area's attractions include Niyo Arts Center and Inema Art Center. Looking to enjoy an event or a game while in town? See what's happening at Nyamirambo Stadium or Stade Amahoro. Visit our Kigali travel guide
A full-service spa, a 24-hour business centre and dry cleaning are available at this smoke-free aparthotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a TV in a common area. Each apartment offers free WiFi, a rainfall shower and a flat-screen TV with cable channels. Free bottled water, in-room massages and a safe are among the other amenities that guests will find. Change of towels is available on request.
Tropical Plaza Apartments offers 50 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers and bidets.
This Kigali aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. In-room massages, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body scrubs and manicures and pedicures. The spa is open daily.
Wheelchair-accessible parking and van parking available
Food and drink
Cleaning supplies
Paper towels
Dining
Free continental breakfast available daily 6:30 AM to 10:00 AM
Bedrooms
Bedsheets provided
Bathroom
Bidet
Hair dryer (on request)
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
TV in common areas
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
24-hour business centre
Desk
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Braille/raised signage
Ceiling hoist
Front entrance ramp
In-room accessibility
Lift
Low-height bed
Magnifying mirror
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Smoke-free property
Services and conveniences
24-hour front desk
Change of bedsheets (on request)
Change of towels on request
Daily housekeeping
Free bottled water
Iron/ironing board
Luggage storage
Meal delivery service
Phone
Safe
Location highlights
In a business district
In the city centre
Near a health/beauty spa
Near a hospital
Near an outlet shopping centre
Things to do
Shopping centre
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Mosquito nets
Outdoor lighting
Security system
Fire extinguisher
General
50 units
Banquet hall
Bed sheets changed on request
Cleaning products are eco-friendly
Towels (changed on request)
Policies
Check-in
Check-in start time: noon; check-in end time: anytime
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Remove personal items and remove leftover food and drinks
Return the keys
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 50 per person, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Is Tropical Plaza Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at Tropical Plaza Apartments?
Self-parking is free at this property.
What time is check-in at Tropical Plaza Apartments?
Check-in start time: noon; check-in end time: anytime.
What time is check-out at Tropical Plaza Apartments?
Checkout is at 11:00 AM.
Where is Tropical Plaza Apartments located?
Located in the heart of Kigali, this spa aparthotel is within a 10-minute walk of Ntarama Church, Union Trade Center, and Kandt House Museum of Natural History. Club Rafiki and Ryi'nyamirambo Market are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Tropical Plaza Apartments Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
10
Amenities
9.6
Property conditions & facilities
Rating 10 - Excellent. 7 out of 9 reviews
10 - Excellent
7
Rating 8 - Good. 2 out of 9 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 9 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 9 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 9 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Louis Herns
9 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff is fantastic and well-trained.
Louis Herns
Stayed 4 nights in Aug 2024
10/10 Excellent
Heritier
22 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
A very nice place to stay, right in the heart of Kigali’s Business Center. The staff were super friendly and welcoming. Thanks to Delphine, Rose and all other staff member for making my stay so amazing.
I recommend this place and will not hesitate to stay at Tropical Plaza Apartment once in Kigali.
Heritier
Stayed 2 nights in Sep 2024
10/10 Excellent
Emeka
18 Jul 2024
Liked: Cleanliness, room comfort, communication
Exceptional stay
My stay at Tropical Plaza Apartments was exceptional. Everything from the front desk was exceedingly satisfactory.
All staff, including the Manager were always cooperative. Rose at the front desk was exceptional.
Will stay here again and again
Emeka
Stayed 11 nights in Jul 2024
10/10 Excellent
Verified traveller
18 Jul 2024
Liked: Cleanliness, room comfort, communication
The staff were very friendly and always willing to assist and complaints promptly addressed. The rooms were very neat and facilities therein all worked. Also, the WiFi worked well, was reasonably stable and fast, although there may be need for more routers to further improve it's stability especially as you move deeper into the rooms. Generally, I enjoyed my stay there.
Verified traveller
Stayed 11 nights in Jul 2024
8/10 Good
EYOBO MOSES KUOL
11 Mar 2024
Liked: Cleanliness, property conditions & facilities, communication
Nice place, nice people and beautiful environment
EYOBO MOSES KUOL
Stayed 3 nights in Mar 2024
8/10 Good
Fazlitdin
23 Oct 2023
Liked: Cleanliness, room comfort, communication
Payment
big problem, there is no bank terminal. You need to pay in cash. In this case, the dollar exchange rate is set by the staff at their discretion
Fazlitdin
Stayed 4 nights in Oct 2023
10/10 Excellent
Methode
28 Jul 2024
Liked: Cleanliness, room comfort, communication
Tropical Plaza Bäst i test
Parkering om du har bil ok
Receptionen har väldigt trevliga människor
Rummet städat varje dag om du önskar
Frukost väldigt gott
Säkerheten är 100% bevakas 24 timmar
Det är bara gå ditt och kolla..
Methode
Stayed 13 nights in Jul 2024
10/10 Excellent
Verified traveller
8 Jan 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication