Newly Remodeled, looked great. But the breaker started flipping on our hot water heater. The new (4500 watt) hot water heater was overloading the old (20 amp) circuit. A 4500 WATT APPLIANCE SHOULD BE ON A 25 AMP CIRCUIT MINIMUM. THE 12 GAGE WIRE WAS UNDERSIZED AS WELL. TO COMPLICATE THINGS, A PERMANENT CABINET WAS INSTALLED *OVER* THE SUBPANEL IN THE CONDO. These are all egregious code violations. An overloaded circuit that cant be fixed because there was no longer access to the subpanel??? Wow. If you need to know more than the above indisputable facts, keep reading...
We were told it was a know issue they were "hoping had fixed itself" and we could
a) Endure two days of construction to fix the issue
b) Pay more to move to a nicer place!
c) Stay in two other comparable places and have to move twice due to occupancy
I was there on a budget with my husband and 8 month old daughter, so none of these options worked for us. We chose d) stay there without hot water. It was the least bad of bad options.
Next day the neighbor's hot water heater (oh the irony!) flooded into ours and we understandable had no choice but to move. But when we asked if they were planning on compensating us for all of our trouble, Paradise Vacations dug in and wouldn't budge. And then it just got weird.
We were given a $50 gift card and told we had chosen to stay without hot water, and we had already received $327 in compensation because they moved us to a nicer condo (?), better location (1 mile apart in Kihei?) and waived the second cleaning fee (?!!).
When my husband pointed out that we paid to stay in a newly remodeled unit and the one they moved us into was a second floor unit with a broken elevator and original everything from the 80's, we were curtly told it had nicer facilities, 7 year old carpet and 6 month old paint and a new refrigerator and stove ??? Well, the pool was nicer but really, was that supposed to be a comfort to us?
When you scrape and save and plan a 10 day trip with your family and all these things happen it is a bummer. Not the end of the world. We figured with all the texting and calling and emailing and cold baths for our daughter and moving, we lost at least a day.
Maybe that won't happen to you. Maybe you will go to Maui and the owner will have hired an electrician to be sure everything is safe, and nothing will go wrong and you won't even know who your property management company is.
Maybe.