Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I chose this place for the location (perfect) and relatively reasonablePrice for the size of my family (5). Cathay said, there were 3 major issues that arose during our stay that were irritating and really cast a negative light for this place but due to the responsive, courteous nature of the CB team, 2 issues were resolved within 24 hours, which I appreciated. 1) the AC, which was super loud, was not functioning for the first 24 hours due to a water drainage block, which the maintenance gentleman missed the when we alerted the CB team initially. He had to come back a second time the next afternoon to figure it out but it was a sweltering night. 2) The Wi-Fi connection was inconsistent and we ended up requiring spectrum to come out and switch the modem boxes. This is also inconvenient since we like to watch movies in the evening. 3) The master bedroom had the worst bed and sheets that I have ever slept on - there was no support and the sheets were old and piled and felt like sleeping on old towels that were air dried. The management team really ought to get new bed linens. On the plus side, it was very clean and relatively spacious. I chose it for having a washer and dryer (loud), very functional well equipped kitchen, amazing views, and the absolute to sleep 5 (the fifth person slept in the pill out sofa bed in the living room space and this sofa bed was more comfy than the master suite bed). There are beach chairs, snorkels, beach towels to use and we left three boogie boards there for the enjoyment of future guests.