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关于古迹酒店的点评

4 out of 5
古迹酒店
County Laois, Killenard, Laois

点评

9.2

非常棒

10 分 - 超赞。230 条好评，共有 345 条点评" "
8 分 - 还可以。83 条好评，共有 345 条点评" "
6 分 - 一般。19 条好评，共有 345 条点评" "
4 分 - 很差。9 条好评，共有 345 条点评" "
2 分 - 糟糕。4 条好评，共有 345 条点评" "

9.6/10

清洁度

9.2/10

员工和服务

9.0/10

服务设施

9.4/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Sheila

2024 年 3 月入住 1 晚

10/10 超赞

Sinead

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay with my parents
Great 2 night with my parents, great welcome from Elaine at reception. Breakfast was very good, buffet for continental and made to order for hot food. We stayed in room 431, 2 bedroom suite and it was beautiful, very spacious
2024 年 1 月入住 2 晚

10/10 超赞

Brian

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

orla

2024 年 1 月入住 1 晚

10/10 超赞

Olukayode

2024 年 1 月入住 3 晚

4/10 很差

Cian O Donovan

不满意：住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Jo

2023 年 11 月入住 1 晚

10/10 超赞

catherine

团体旅客
满意：客房舒适度，住宿条件和设施
2023 年 12 月入住 2 晚

10/10 超赞

Margaret

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Anja

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fab
2023 年 11 月入住 1 晚

10/10 超赞

Peter

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

8/10 还可以

Jenny

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚

10/10 超赞

Paul

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Superb Hotel
Lovely hotel and friendly staff. Great location.
2023 年 10 月入住 1 晚

10/10 超赞

lesley

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚

10/10 超赞

Austin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Anthony Kenneth

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Mid-week stay in October 2023
Room was very comfortable and large. Staff very friendly and helpful. Food was excellent too. Only slight disappointment was that the pool is small and in a separate building so you have to go outside in your dressing gown.
2023 年 10 月入住 2 晚

10/10 超赞

John

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

neil

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Truly a lovely hotel Great features and facilities Room was well equipped with both bath and shower . Bed was super comfortable. Great food in the bar for dinner and quality breakfast buffet choices Loads of staff to serve with a great ambience at the bar Pool/ spa was an added bonus and of good quality Will most definitely be going back there All round Super hotel with that Irish warmth
2023 年 9 月入住 1 晚

10/10 超赞

sandra

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Place to Stay
Nothing was spared. Staff were brilliant service was excellent rooms were lovely and food amazing.
2023 年 9 月入住 2 晚

10/10 超赞

Kieran

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

10/10 超赞

Eddie

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Really good stay
Very calm , nice food , lovely sleep
2023 年 9 月入住 1 晚

6/10 一般

Cathal

与配偶出行
满意：住宿条件和设施，服务设施
不满意：员工和服务
Lovely looking hotel. Rooms were ridiculously hot at night which made the stay uncomfortable. Service in the bar very poor.
2023 年 9 月入住 2 晚

6/10 一般

Kate

满意：员工和服务，清洁度
2023 年 9 月入住 2 晚

8/10 还可以

Tom

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Brekkie
Very comfortable. Breakfast was ir's usual quality but service could be a bit better. Food came a bit too fast on both mornings.
2023 年 8 月入住 2 晚

10/10 超赞

Noeleen

2023 年 8 月入住 1 晚

4/10 很差

Jen

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

10/10 超赞

Dominic

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Business overnight solo
Welcome by Elaine at reception was fantastic, so friendly and helpful. I was traveling solo in between meetings . She booked me into the bar for food but i changed and went to fine dining restaurant Blakes where dinner was absolutely delicious and manager and staff excellent It was a very humid day and the only 2 things i would comment on is the Aircon in the room was quite baffling to work and the hotel would really benefit from a nice outdoors seating area ( the one to the side of the hotel is a bit forgotten and bleak )
2023 年 8 月入住 1 晚

4/10 很差

Darren

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Stay well clear!! Terrible customer service.
The place itself is beautiful but we found the level of service was terrible. We booked a junior suite for a night just after coming from 3 nights in another hotel in which we got married. We were disgusted we actually left the other hotel as comparing staff between both hotels was like chalk and cheese. Both tvs in our room had no channels working on them. We rang down to reception for a bucket with ice as we recevieved a nice bottle of Moet as a wedding present and wanted to have a glass to celebrate. They sent up a bucket with 4 ice cubes in it. We booked in for dinner and were sat at a high rocky table even though there were plenty of lower tables. We asked to move and waitress had to ask for permission to move us and said the rocky table was usually given to people not eating. We waited 20 mins for a drink which in the end was a can of west coast cooler unopened. We ordered food, and the wrong order came for myself. The wifes rice was cold in the middle which tells me it was microwaved and not for long enough. The fire alarm went off twice around 1am and we got 2 different reasons as to why. On checking out we complained about fire alarm and staff blamed a customer for smoking in a room even though night before we were told someone bumped against something in the kitchen. They then overcharged us on checking out by roughly €160 which eventually we got back after complaining and was promised a call back from a manager which never happened...
2023 年 7 月入住 1 晚

10/10 超赞

carol

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great experience
2023 年 8 月入住 2 晚

2/10 糟糕

Michelle

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

10/10 超赞

Elizabeth

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

8/10 还可以

Stephanie

满意：住宿条件和设施，员工和服务
2023 年 8 月入住 2 晚

8/10 还可以

Keith

2023 年 8 月入住 1 晚

4/10 很差

Amber

团体旅客
满意：员工和服务
I thought the staff were lovely but unfortunately the food in the bar was not great my husbands burger was hard and the brisket was very tough. The meal for 4 of us cost €245 which for quality of food is very expensive. The spa is extra which it does not state when booking, it is an extra €25 per person just to go into it without a treatment and for €335 a night and advertised as a hotel and spa it isn’t really acceptable. Our friend were over from Scotland and their room temp was 25 degrees all night and when they rang down they were told to open a window only to hear sectarian singing from a wedding that was at the hotel. Overall for the price (upwards of €500 per couple) not a great experience.
2023 年 7 月入住 1 晚

10/10 超赞

Esther

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pay them a visit!
Great stay in a lovely very clean hotel. The staff were a little under pressure at dinner time in the bar with a full house so there was a bit of a wait on our main course, but we were on no rush. The food was delicious and staff were all very friendly. Only downfall was the loud grass cutting on the golf course at about 6am.
2023 年 7 月入住 1 晚

2/10 糟糕

Kevin

2023 年 7 月入住 2 晚

10/10 超赞

Aaron

2023 年 7 月入住 1 晚

8/10 还可以

Shirley

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：客房舒适度
No AC. Supposedly not working. Windows with tiny openings...we roasted at night even though we opened the window and it was very cool outside... needed a tutorial to work the toilet fortunately a nice employee taught me the secret!!!
2023 年 6 月入住 2 晚

10/10 超赞

Louise

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Lovely stay at the heritage and absolutely excellent service from all of the staff from reception to the restaurant to the cleaning staff. They were all attentive, friendly and couldn’t do any more for us, I haven’t had better service! The food in Blake’s restaurant was amazing! Will definitely be back and recommend to anyone!!
2023 年 7 月入住 1 晚

6/10 一般

Kevin

团体旅客
满意：清洁度、员工和服务、客房舒适度
2023 年 6 月入住 1 晚

10/10 超赞

Lawrence

2023 年 6 月入住 1 晚

10/10 超赞

Kerry

2023 年 6 月入住 1 晚

10/10 超赞

Blakeley

2023 年 6 月入住 1 晚

8/10 还可以

Derek

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Superb 4 Star Hotel
Excellent hotel. Not as "finesse" as it should be for it's rating and price - but overall - would highly recommend it.
2023 年 5 月入住 2 晚

10/10 超赞

Rochelle，Prescott

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a beautiful property
2023 年 5 月入住 1 晚

4/10 很差

Simon

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Not a good first impression to Ireland
We came to Ireland on a business trip. Paid £1556 for two rooms for 3 nights. Food and bar bill was around £600 for 3 people. Price I don't have an issue with, however I do have an issue with how we were treated in the Seven bar by the person in charge on the Saturday evening and the waiting staff. we reserved a table for 3 for 19:30. Two people sat at a table for 4 next to us. They were there before us. We had starters and a main course and waited to be given the desert menu. Before that could happen the person in charge of the bar asked us to vacate the table for someone else. We said we had not finished. we were offered to sit on bar stools at the bar to finish our dinner. The two diners on the table next to us had finished their meal but were not asked to vacate their table. When I pay out around £2000 for a 3 night stay I expect better service than what I was given.
2023 年 4 月入住 3 晚

10/10 超赞

Catherine

2023 年 4 月入住 1 晚

8/10 还可以

edward，dublin

与配偶出行
满意：清洁度、员工和服务、服务设施
Location staff professionalism signage outside hotel could do with been improved
2023 年 4 月入住 1 晚

8/10 还可以

David

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 2 晚

10/10 超赞

Fidel

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Words cannot describe how beautiful this Hotel is. This is true luxury. My wife and I loved it. We booked a junior suite and the space was huge! We had an electric fireplace in the living room, a gorgeous balcony with a view to the beautiful green golf course, and heated towel racks. I mean the room even came with a Dyson hair dryer for my wife. If that's not luxury, then I don't know what is. The staff in the restaurants and reception were friendly and super helpful. The surrounding towns were cute and the scenery was breathtaking. Highly recommend the Heritage!