I don't understand how this business is still open with such terrible customer service !!!
We are not demanding and we don't like to leave bad reviews,
but this hotel was by far the worst we have experienced so far !!!
The rooms smell like MOLD and are very DIRTY They offer breakfast, but it can't even be called a continental breakfast…
They offer a playpen, but it's the same lie as the breakfast!!!
The staff is so UNPLEASANT
A woman with braces treated us so rudely when asked for an explanation…
When I asked her why her attitude was so aggressive, she said she was matching my energies... speechless
We love to travel on weekends with our 12 years old and 11 months old kids but I promise you ,this hotel doesn’t match the needs for any type of traveler !
Ana
2025 年 6 月入住 2 晚
4/10 很差
Bridget
团体旅客, 商务旅客
2025 年 6 月 22 日
不满意:住宿条件和设施,服务设施
Good for a 1-2 night stay.
Bridget
2025 年 6 月入住 1 晚
6/10 一般
Katherine
2025 年 4 月 6 日
满意:员工和服务
不满意:住宿条件和设施
Katherine
2025 年 4 月入住 1 晚
2/10 糟糕
Peggy
2025 年 3 月 31 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nightmare at the hotel
Peggy
2025 年 3 月入住 1 晚
4/10 很差
Daniel
2025 年 1 月 20 日
Daniel
2025 年 1 月入住 1 晚
2/10 糟糕
christina
与家人及幼儿出行
2025 年 1 月 19 日
不满意:住宿条件和设施,清洁度
I booked a room for one night & when I got there front desk tells me that I can’t get the room that was paid for because I didn’t live 50 miles or further out of the area. This is a new policy that started on Christmas Day last year that I wasn’t aware of or told about so I never got to stay. Had to book another room at a different hotel. Still waiting for my refund. That’s the dumbest thing I’ve ever heard but if that’s how you want to run your business then go for it. It’s also no where in their website of this policy change.
christina
2025 年 1 月入住 1 晚
2/10 糟糕
Kaitlyn
2025 年 1 月 13 日
不满意:住宿条件和设施
I had an emergency come up, and had to cancel my last 2 nights but nobody could seem to get together and give me a refund or even a partial refund for those 2 nights. Poor customer service.
Kaitlyn
2025 年 1 月入住 3 晚
10/10 超赞
Tim
2024 年 12 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tim
2024 年 12 月入住 2 晚
10/10 超赞
Thomas
与家人出行
2024 年 11 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was outdated but clean no real major complaints.
Thomas
2024 年 8 月入住 1 晚
10/10 超赞
Michael
2024 年 11 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good customer service.
Michael
2024 年 11 月入住 1 晚
10/10 超赞
April
与家人出行, 商务旅客
2024 年 11 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything was AMAZING
April
2024 年 11 月入住 1 晚
8/10 还可以
Maura
与家人出行
2024 年 11 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Maura
2024 年 11 月入住 3 晚
10/10 超赞
Michael
2024 年 11 月 8 日
Michael
2024 年 11 月入住 2 晚
6/10 一般
Gerald
团体旅客
2024 年 11 月 6 日
满意:员工和服务
不满意:住宿条件和设施
Hotel antiguo, en condiciones regulares, lo bueno, tiene la parada del bus al frente.
Gerald
2024 年 11 月入住 3 晚
2/10 糟糕
Lucas
团体旅客
2024 年 11 月 3 日
don’t waste your money
Whole hotel stunk. Windows are unable to open. All of the furniture and walls were falling apart an nasty looking the pull out couch still had sheets from the whoever last stayed and wouldn’t give me new ones after only a sheet
Lucas
2024 年 11 月入住 2 晚
10/10 超赞
Shawndinqua
2024 年 11 月 2 日
Shawndinqua
2024 年 10 月入住 2 晚
8/10 还可以
真实旅客
团体旅客, 商务旅客
2024 年 10 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 10 月入住 2 晚
4/10 很差
Wesley
2024 年 10 月 23 日
Not the cleanest
Wesley
2024 年 10 月入住 1 晚
10/10 超赞
Shawndinqua
2024 年 10 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Shawndinqua
2024 年 10 月入住 2 晚
10/10 超赞
Michelle
团体旅客
2024 年 10 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Michelle
2024 年 10 月入住 1 晚
10/10 超赞
Shawndinqua
与家人及幼儿出行
2024 年 10 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My stay here has been great! I wish they had double beds for the suites, but the king bed did its job. Staff were very pleasant.
Shawndinqua
2024 年 10 月入住 1 晚
4/10 很差
andrena
团体旅客
2024 年 9 月 29 日
不满意:住宿条件和设施,清洁度
Old and really needs an update. Breakfast was a joke, basic food. Room key never worked, up and down the stairs to get it reprogrammed several times. Was there for a wedding and would never stay there again.