Sunshine Coast Kingsgate Drive Nature Refuge Hotels

"Older style resort. Some things in the room didnt work. Kids enjoyed the pool and spas. Central location to river and cafes and shops."

"Lovely property on the river. The kayaks were amazing. Big negative is the cleanliness of the property. Cob webs and floors quite dirty, property was miffy and had damp feeling. Such a shame because it’s a 10/10 otherwise "

"Fantastic"

"Very clean and tidy, extras like cereal and chocolate complimentary. Great food and staff "

"We stayed in one of the onsite Airstream vans and didn’t feel that it matched up to the online description. It was fairly rundown and we had an issue with ants. Generally clean but metal blinds had damp/mould markings and were very dusty. Would also be useful to have an outdoor light since cooking with the BBQ is the only option so wasn’t the easiest in the dark. Bathroom amenities were clean."

"The staff was very friendly and we felt very welcome upon arrival. 10/10 for that, but unfortunately areas in the unit weren't that clean. I know we booked the budget accommodation, but still... The curtains in the whole unit are filthy. It's full of dirty spots! There's mould on the bedroom ceiling above the built-in shelving, there's mould on the tiles in the shower, there's mould on the kitchen ceiling above the kitchen table and chairs. Black mould spots on the blinds in the kitchen and bathroom. The grey couch in the unit has dirty brown armrests and brown cushions you sit on. We could not get ourselves to use the couch because of the condition it was in. Come on guys! I think you need to fire your cleaners. Clean this up and you'll get close to full points, but at the moment... sorry. Someone from management needs to inspect these units more often. I wanted to say something when I handed in the keys at reception this morning, but I would have been rude to the lady. Sorry guys, but this is unacceptable. "

"Great staff, room and resort Very happy"

"Lain is close to the Marina which was good for us. Not close to the main street in this area. Room was really good with a free washer and dryer. Adjacent Vietnamese restaurant was excellent. "

"Loved the friendly atmosphere, great place to stay BUT it was dirty, mould around vanity taps, mouldy and dirty shower, dirty widows, dirty tracks, inch of dust under the couch, found an old water bottle there when I was looking for my other shoe. Reception area quite dirty. So much dust that hadnt been vacuumed up at side of beds and skirting boards. What a shame it needed a good clean!!"