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关于欧若拉旅馆的点评

3.5 out of 5
欧若拉旅馆
831 Main Street, Kingston, NS

点评

9.0

非常棒

10 分 - 超赞。207 条好评，共有 362 条点评" "
8 分 - 还可以。124 条好评，共有 362 条点评" "
6 分 - 一般。20 条好评，共有 362 条点评" "
4 分 - 很差。8 条好评，共有 362 条点评" "
2 分 - 糟糕。3 条好评，共有 362 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.4/10

服务设施

8.6/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

Craig

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and well maintained property. Would stay here again.
2024 年 5 月入住 1 晚
Alex 于 2024年05月20日 的回复
Thanks for the feedback Craig. We're glad that you enjoyed your stay with us and look forward to welcoming you again in the future.

10/10 超赞

Amy

满意：住宿条件和设施，清洁度
2024 年 4 月入住 1 晚
Alex 于 2024年04月26日 的回复
Thank you for the feedback Amy. We really appreciate it. Have a great day.

10/10 超赞

Robert

满意：清洁度、员工和服务、住宿条件和设施
For an older property it has been very well maintained. Bed, linens, towels,internet, bathroom, amenities all top quality. Being an older property the room with a king bed was fairly tight. Bathroom rather tiny also. The smaller room size characteristic of older motels/hotels I have found is now becoming vogue again in new properties. Sign of the times, less room equals more rooms. Unfortunately not of the owners making I along with the owners had a bad night's rest. The adjacent room had an awful unruly guest.
2024 年 4 月入住 1 晚
Alex 于 2024年04月26日 的回复
Hi Robert, Thank you for your feedback. We really appreciate it and thank you for your understanding. We always want our guests to have a peaceful and relaxing time when they stay with us but on this occasion we had a situation that impacted guests. This is definitely a rare exceptional circumstance and we're so thankful that you are understanding of this. Have a great day.

10/10 超赞

Jasmine

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Front desk staff is always extremely kind and helpful!
2024 年 3 月入住 1 晚
Alex 于 2024年04月3日 的回复
Thanks for the lovely feedback Jasmine. We really do love to look after our guests. Have a great day!

10/10 超赞

Keith

满意：清洁度、员工和服务、住宿条件和设施
Great place
2024 年 3 月入住 1 晚
Alex 于 2024年04月3日 的回复
Thanks for the great feedback Keith. We look forward to hosting you again in the future.

10/10 超赞

Jordan

满意：清洁度、员工和服务、住宿条件和设施
Very convenient and well kept. And the staff was friendly
2024 年 3 月入住 1 晚
Alex 于 2024年04月3日 的回复
Thank you Jordan. We are so pleased to hear your positive feedback. Have a great day!

10/10 超赞

Federico

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very helpful. I had to go out early before they open the next day and wanted to use the Microwave so they let me borrow the extra Microwave. Awesome customer service.
2024 年 3 月入住 1 晚
Alex 于 2024年04月3日 的回复
Good Evening Federico, Thank you for your feedback. We are really pleased to hear that you had an enjoyable stay with us. We look forward to hosting you again in the future. Have a great day!

10/10 超赞

demetria

满意：住宿条件和设施，清洁度
2024 年 3 月入住 1 晚
Alex 于 2024年03月26日 的回复
Hi Demetria, Thank you for choosing the Aurora Inn. We really appreciate your feedback. We hope to host you again in the future.

10/10 超赞

Melanie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, small inn, Very few options in the area. Serves its purpose. Check-in was easy and the attendant was very helpful and friendly.
2024 年 3 月入住 1 晚
Alex 于 2024年03月26日 的回复
Thank you for the lovely feedback Melanie. We are glad you enjoyed your stay with us.

10/10 超赞

Patricia

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
.
2024 年 2 月入住 3 晚
Alex 于 2024年03月26日 的回复
Hi Patricia, Thank you for choosing the Aurora Inn. We really appreciate your feedback. We hope to host you again in the future.

10/10 超赞

Lisa

满意：员工和服务、服务设施、住宿条件和设施
Front desk clerk was amazing
2024 年 2 月入住 1 晚
Alex 于 2024年02月19日 的回复
Thanks for the feedback Lisa. It's great to hear that you enjoyed your stay with us and liked our Nova Scotian hospitality :). Have a great day!

10/10 超赞

Lisa

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Spot !!!
Always a great stay front staff is always friendly and helpful
2024 年 2 月入住 1 晚
Alex 于 2024年02月19日 的回复
Thanks for the feedback Lisa. We are glad you enjoyed your stay with us and look forward to hosting you again in the future.

10/10 超赞

Jasmine

满意：清洁度、员工和服务、住宿条件和设施
What you’d expect. Small, quiet, simple, clean.
2023 年 12 月入住 1 晚
Alex 于 2024年02月19日 的回复
Thank you for the feedback Jasmine. We really appreciate it.

8/10 还可以

Michelle

与家人出行, 带宠物出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
The property is older redone property. The service is very basic. Once we realized this we could function. To have dogs they make you sign a lot of papers . It seems they have had bad owners with their dogs before. Make sure you have your own poopy bags as they supply 0 complimentary. Be prepared to buy your meals hot we had a fridge but no microwave in the room to heat stuff up. If you want to heat stuff up there is a microwave in the front office. There was supposed to be hot tea and coffee in the front office/dining area but when i went in the morning there wasn't any. It was a nice stay but people need to know what's not available to prepare.
2024 年 1 月入住 2 晚
Alex 于 2024年02月19日 的回复
Thanks for the feedback Michelle. We really appreciate it.

10/10 超赞

Robert

满意：清洁度
2024 年 1 月入住 1 晚
Alex 于 2024年02月1日 的回复
Thanks for choosing the Aurora Inn Robert. We really appreciate the feedback and would love to welcome you back in the future. Have a great day!

10/10 超赞

Andrew

满意：清洁度、员工和服务、客房舒适度
2024 年 1 月入住 1 晚
Alex 于 2024年02月1日 的回复
Thanks for the review Andrew. We look forward to welcoming you again in the future. Have a great day!

8/10 还可以

Glen

满意：清洁度、员工和服务、客房舒适度
Age is just a number...
The outside may be older, but a lot of effort has been made to update the rooms themselves - toiletries, bathrooms, TVs... latest and greatest. Only drawback was that you could hear EVERY door slam... but a comfy bed helps ease that
2024 年 1 月入住 1 晚
Alex 于 2024年02月1日 的回复
Thanks for the feedback Glen. We really appreciate you taking the time to let us know your thoughts and how you found your experience staying with us. Have a great day!

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、客房舒适度
2023 年 12 月入住 1 晚
Alex 于 2024年02月1日 的回复
Thank you for the review. We really appreciate the feedback.

10/10 超赞

Sonya

Reasonably priced . Clean
2023 年 12 月入住 1 晚
Alex 于 2024年02月1日 的回复
Thank you for the feedback Sonya. We are glad that you enjoyed your stay at the Aurora Inn. Have a great day!

8/10 还可以

BARBARA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

6/10 一般

Chris

满意：员工和服务，清洁度
Location
2023 年 11 月入住 2 晚

10/10 超赞

Shannon

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We typically stay at Hampton Inns; the room was comparable; very clean, comfortable beds, quiet and convenient location. Staff also very friendly and accommodating. The only small issue I had was I couldn’t park my big truck infront of my room because a truck with a flat bed was parked across behind the parking spaces— I didn’t address it because no big deal to park a bit further down by the front desk. Might be something to consider to have flatbeds park down the side of the building for other to have access to their spaces. Great stay!
2023 年 10 月入住 1 晚
Alex 于 2023年11月1日 的回复
Thanks for the lovely detailed review Shannon. We really appreciate the feedback. Have a great day and we hope to see you again in the future. All the best.

10/10 超赞

Jane

2023 年 10 月入住 1 晚
Alex 于 2023年10月25日 的回复
Thank you for choosing the Aurora Inn Jane. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you again in the future.

10/10 超赞

Peter

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
Alex 于 2023年11月1日 的回复
Thank you for the feedback Peter. We look forward to having you stay with us again in the future. Have a great day.

10/10 超赞

christian

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Was a really nice place, showed a bit of its age but other then that it was really clean and the staff were amazing! Enjoyed the stay and would stay again
2023 年 10 月入住 2 晚
Alex 于 2023年10月16日 的回复
We really appreciate your review Christian. Have a great day.

10/10 超赞

Lynda

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The 2 bedroom cottage was a perfect place for our 3 day stay.
2023 年 10 月入住 4 晚
Alex 于 2023年10月11日 的回复
Thanks for choosing the Aurora Inn. We really appreciate your feedback and it's great to hear that you enjoyed your time with us. We look forward to welcoming you again soon!

10/10 超赞

Lynda

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable 2 bedroom cabin is perfect for our stay. Home away from home.
2023 年 9 月入住 3 晚
Alex 于 2023年10月7日 的回复
Thanks for your feedback Lynda. We are glad to hear you enjoyed your stay. We look forward to welcoming you again in the future.

10/10 超赞

Tammy

满意：清洁度、员工和服务、住宿条件和设施
Very good
2023 年 10 月入住 1 晚
Alex 于 2023年10月7日 的回复
We really appreciate your kind words Tammy. Have a great day.

10/10 超赞

Deborah

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
Alex 于 2023年10月7日 的回复
Thanks for your feedback Deborah. We are glad to hear you enjoyed your stay. We look forward to welcoming you again in the future.

8/10 还可以

Mike

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The one thing was trying to get the room warm heater behind tv stand n under table
2023 年 9 月入住 2 晚
Alex 于 2023年10月7日 的回复
Thanks for your feedback Mike. Have a great day.

10/10 超赞

Larry

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This motel is clean, quiet, and well maintained. Friendly staff working at reception made this a quick and easy check in.
2023 年 9 月入住 1 晚
Alex 于 2023年09月27日 的回复
Thanks for the feedback Larry. Have a great day!

10/10 超赞

Shane

2023 年 9 月入住 1 晚
Alex 于 2023年10月16日 的回复
Thanks for the review Shane. Have a great day.

10/10 超赞

Charles

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were friendly and helpful, grounds were beautiful, Had best sleep in years due to great mattress and pillows and all amenities worked well and bath was very clean and shower was first rate. Both check-in and check-out were efficient and easy.
2023 年 9 月入住 1 晚
Alex 于 2023年09月23日 的回复
Thanks for the feedback Charles. We are pleased to hear that you enjoyed your time with us. We look forward to welcoming you again in the future!

10/10 超赞

Laurent

2023 年 9 月入住 1 晚
Alex 于 2023年09月23日 的回复
Thanks for the feedback Laurent. Have a great day!

8/10 还可以

Clay

商务旅客
满意：员工和服务，清洁度
2023 年 9 月入住 1 晚
Alex 于 2023年09月13日 的回复
Thank you for the feedback Clay.

10/10 超赞

Mary

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Very friendly and helpful girl at the desk.
2023 年 9 月入住 1 晚
Alex 于 2023年09月13日 的回复
Thank you for your review Mary.

8/10 还可以

Wallace

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
very clean room. Excellent staff support
2023 年 9 月入住 2 晚
Alex 于 2023年09月14日 的回复
Thank you for your feedback Wallace. We look forward to welcoming you again in the future.

10/10 超赞

Cindy

满意：清洁度、员工和服务、住宿条件和设施
Staff very friendly and accommodating. Comfortable rooms.
2023 年 8 月入住 10 晚
Alex 于 2023年09月11日 的回复
Thank you for the feedback Cindy. We are glad to hear that you enjoyed your stay with us.

8/10 还可以

Florence C

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施
We had a late check-in (After 10 PM) and the hotel called to let us know to give them a call when we were 10-15 minutes away so they could have someone on the desk as they don't staff the front office all night. It worked out nicely. The staff were pleasant. There were no toiletries in the room on check in. They provided us some the next day. It wasn't a problem as I always travel with a bar of soap for hand washing.
2023 年 8 月入住 2 晚
Alex 于 2023年09月11日 的回复
Thanks for the feedback Florence. We apologize that you didn't have the toiletries on arrival. Have a great day.

10/10 超赞

Karen

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 3 晚
Alex 于 2023年08月28日 的回复
We really appreciate your feedback Karen. Thanks and we look forward to welcoming you again in the future.

10/10 超赞

Shirley

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Inn
We had a wonderful experience with Aurora Inn the staff was excellent very friendly and made you feel welcomed. I would definitely recommend anyone to stay here
2023 年 8 月入住 6 晚
Alex 于 2023年08月21日 的回复
Thanks for your feedback Shirley. We really appreciate it. Have a great day!

8/10 还可以

Steven，Shilo

满意：清洁度、员工和服务、服务设施
Its ok
2023 年 8 月入住 1 晚
Alex 于 2023年08月21日 的回复
Thanks for your feedback Steven.

10/10 超赞

Gary Bruce

满意：住宿条件和设施，服务设施
All good
2023 年 8 月入住 1 晚
Alex 于 2023年08月21日 的回复
Thanks for the review Gary. Have a great day!

10/10 超赞

Mark

2023 年 8 月入住 2 晚
Alex 于 2023年08月21日 的回复
Thanks for the feedback Mark. We're glad you enjoyed your stay with us. Have a great day!

10/10 超赞

Susan

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚
Alex 于 2023年08月21日 的回复
Thanks for your review Susan. Have a great day!

10/10 超赞

Suzanne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, quiet and the rooms are modern with comfy beds.
2023 年 8 月入住 1 晚
Alex 于 2023年08月9日 的回复
Thanks for the feedback Suzanne. We look forward to hosting you again in the future.

8/10 还可以

Gwen，Sackville

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Aurora Inn is an older property but well maintained, updated and clean. It has beautiful expansive lawns with large trees and a few picnic tables. The staff was very friendly. If you stay for more than one night, your room does not see the housekeeping staff (except to empty your garbage) until you leave. Not a big deal but if you need more towels, coffee, tea etc., you need to go to the office and ask. We thought the in-room coffee was awful, so maybe another brand should be used? There's a nice patio area outside but there are no chairs or tables. It would be nice to include a continental breakfast - there's lots of room inside.
2023 年 8 月入住 2 晚
Alex 于 2023年08月9日 的回复
Thanks for your feedback Gwen. We're sorry to hear that you didn't enjoy our brand of coffee. I hope that you enjoyed your trip to the Annapolis Valley and that this didn't spoil your overall experience. Have a great day.

10/10 超赞

Leon

与配偶出行
Excellent service. High price forge size of the room. We were able to check in early.
2023 年 8 月入住 2 晚
Alex 于 2023年08月9日 的回复
Thanks for your feedback Leon.

10/10 超赞

Charlotte

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This spot was very convenient to our final destination in Nova Scotia. The room was clean and comfortable and the staff were very friendly and helpful.
2023 年 7 月入住 1 晚
Alex 于 2023年08月9日 的回复
Thanks for the feedback Charlotte. We look forward to hosting you again in the future.

10/10 超赞

Deanna

2023 年 8 月入住 1 晚
Alex 于 2023年08月28日 的回复
Thank you for your feedback Deanna. We really appreciate it.