露台

关于金斯顿 401 公路/区域街道万怡酒店的点评

3 out of 5

点评

9.0

非常棒

10 分 - 超赞。615 条好评,共有 1003 条点评" "
8 分 - 还可以。289 条好评,共有 1003 条点评" "
6 分 - 一般。56 条好评,共有 1003 条点评" "
4 分 - 很差。25 条好评,共有 1003 条点评" "
2 分 - 糟糕。18 条好评,共有 1003 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

8.8/10

服务设施

9.2/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

Yuan

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
在高速附近,但环境安静,比预期好得多,酒店新,宽敞,卫生环境好,交通便利!
2023 年 8 月入住 1 晚
Gwyn 于 2023年08月23日 的回复
Thankyou for your feedback. We are glad that you were happy with your stay. hope to see you again soon.

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 1 晚
Katie 于 2019年08月27日 的回复
Hello Anonymous, Thank you for your review! We're glad to see that you enjoyed your stay and we hope to see you again.

8/10 还可以

Sunil

满意:清洁度、员工和服务、住宿条件和设施
Excellent location
2024 年 4 月入住 1 晚

10/10 超赞

james

Good
2024 年 4 月入住 1 晚
Katie Y 于 2024年05月1日 的回复
Hello james, Thank you for taking the time to review your stay with us! We love to hear positive feedback from our guests and we hope to see you again when you return to Kingston.

10/10 超赞

Franca

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great location, nice rooms and very convenient
2024 年 4 月入住 1 晚
Katie Y 于 2024年04月29日 的回复
Hello Franca, We love to hear positive feedback from our wonderful guests. Your opinion means the most and we hope to see you back to soon to enjoy our location, rooms and convenience!

10/10 超赞

Carol

与家人及幼儿出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I know the grandkids loved the pool and slide. I have to say I enjoyed it as welll.
2024 年 4 月入住 1 晚
Katie Y 于 2024年04月24日 的回复
Hi Carol, We love to hear about our guests making memories with us. We hope to see you and your grandkids back to enjoy the slide again soon!

10/10 超赞

Norbert

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All was great
2024 年 4 月入住 1 晚
Katie Y 于 2024年04月24日 的回复
Hi Norbert, Thank you for choosing the Courtyard by Marriott during your trip to Kingston. We're happy to hear that you enjoyed it and we look forward to welcoming you again!

10/10 超赞

Doug

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay would visit again
2024 年 4 月入住 2 晚
Katie Y 于 2024年04月24日 的回复
Hi Doug, We're happy to hear that you enjoyed your stay and we look forward to seeing you again when you return!

8/10 还可以

Brigitte

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Katie Y 于 2024年04月24日 的回复
Hello Brigitte, We appreciate you staying with us at The Courtyard by Marriott and for taking the time to share your review! We hope to see you again when your travels bring you back to the area!

8/10 还可以

JIM

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Katie Y 于 2024年04月24日 的回复
Hello JIM, Thank you for taking the time to share your review with us. We love hearing about positive guest experiences and look forward to welcoming you again in the future!

10/10 超赞

Roderick

满意:住宿条件和设施
Location and comfort
2024 年 4 月入住 1 晚
Katie Y 于 2024年04月24日 的回复
Hello Roderick, Thank you for staying with us! We're happy to hear that you were comfortable during your stay and hopefully got a good night's rest! We look forward to seeing you next time.

8/10 还可以

Cuc

2024 年 4 月入住 1 晚
Katie Y 于 2024年04月29日 的回复
Hello Cuc, Thank you for staying with us at the Courtyard. We are happy to hear that you enjoyed your stay and we hope to see you again soon!

10/10 超赞

Peter

2024 年 3 月入住 1 晚
Katie Y 于 2024年04月24日 的回复
Hi Peter, We appreciate you taking the time to review your stay with us at the Courtyard by Marriott! We hope you see you again when your travels bring you back to Kingston!

10/10 超赞

Benjamin

满意:清洁度、员工和服务、住宿条件和设施
Staff was very helpful and polite. Rooms were comfortable and clean.
2024 年 3 月入住 2 晚
Katie Y 于 2024年03月25日 的回复
Hello Benjamin, Thank you for taking the time to review your stay. We're happy to hear that from the staff to the rooms, your stay was enjoyable and we hope to see you again when your travels bring you back to Kingston!

8/10 还可以

Paul

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Meals were expensive. Everything else was good,
2024 年 3 月入住 1 晚
Katie Y 于 2024年03月25日 的回复
Hello Paul, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed your stay. We appreciate your feedback regarding food prices as we do our best to stay competitive within our market. We hope to see you again when you return to the area!

10/10 超赞

Nicole

满意:清洁度、员工和服务、住宿条件和设施
Had a great time ! My niece loved it, especially the pool and slide !
2024 年 3 月入住 1 晚
Josie V. 于 2024年03月17日 的回复
Hi Nicole, I'm so glad to hear you had a great time staying with us. Our pool and slide are quite often a hit with the little ones and I hope you got the chance to enjoy them too. We look forward to seeing you again soon!

10/10 超赞

Ashlee

2024 年 3 月入住 1 晚
Katie Y 于 2024年03月25日 的回复
Hello Ashlee, Thank you for choosing to stay with us. We're happy to hear that you enjoyed your time at the Courtyard and we hope to see you again!

10/10 超赞

Nina

2024 年 2 月入住 2 晚
Katie Y 于 2024年03月25日 的回复
Hello Nina, Thank you for choosing to stay with us. We're happy to hear that you enjoyed your time at the Courtyard and we hope to see you again!

8/10 还可以

Lisa

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Katie Y 于 2024年03月8日 的回复
Hi Lisa, Thank you for taking the time to review your stay with us. I'm happy to hear that you enjoyed your stay and we hope to see you again in the future!

10/10 超赞

Laura

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Staff was helpful and polite the first night we stayed was quiet and the second night we stayed was loud but there was a hockey group there
2024 年 2 月入住 1 晚
Katie Y 于 2024年02月23日 的回复
Hi Laura, I love hearing that our staff was a highlight to anyone's stay with us! We do our best to keep hockey teams isolated to avoid disruption and I'm sorry if we were unable to do so and it had a negative impact on your stay. I hope that we have the opportunity to serve you again and in doing so, you have a nice relaxing stay with us.

10/10 超赞

Sean

满意:清洁度、员工和服务、住宿条件和设施
all good
2024 年 2 月入住 1 晚
Katie Y 于 2024年02月23日 的回复
Hi Sean, "All good" is a review that I like to see. We do love details but short and to the point gets the job done. When you return to our hotel in the future, we will do our best to make sure that your stay is all good.

10/10 超赞

Mark

与家人出行
满意:清洁度、员工和服务、服务设施
Will stay here again
2024 年 2 月入住 1 晚
Katie Y 于 2024年02月23日 的回复
Hi Mark, We look forward to seeing you in the future when your travels bring you back to the area. It's always a good sign that we're creating a positive experience when we have guests like you, who are excited to return to stay with us.

4/10 很差

Jennifer

满意:员工和服务
不满意:住宿条件和设施,清洁度
2024 年 2 月入住 1 晚
Katie Y 于 2024年02月23日 的回复
Hi Jennifer, Although, I appreciate that you took the time to review your stay with us. I'm sorry to see that you it could have been more positive. Please let us know if there is anything that we can do to improve any future stays that you have booked at our property.

6/10 一般

Jean-Marc

与配偶出行
满意:住宿条件和设施
The property is great. The person at the desk when checked in, was really not friendly. We fell we were bothering her.
2024 年 2 月入住 1 晚
Katie Y 于 2024年02月23日 的回复
Hi Jean-Marc, I'm happy to hear that you enjoyed the hotel. Thank you for your feedback regarding your check in. It is important that all of our guests receive a warm welcome upon arrival and I'm sorry that this was not your experience. I will address this with the staff to ensure that this is not an issue in the future.

10/10 超赞

Amy

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Katie Y 于 2024年02月23日 的回复
Hi Amy, Thank you for taking the time to review your stay with us. I'm glad to see that you enjoyed your stay and we hope to see you again when your travels bring you back to Kingston!

10/10 超赞

Kristina

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in staff were awesome!!
2024 年 2 月入住 1 晚
Katie Y 于 2024年02月23日 的回复
Thank you Kristina! We will be happy to share with the front desk staff that you enjoyed your welcome experience.

10/10 超赞

Lucie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love the waterslide!
2024 年 2 月入住 1 晚
Katie Y 于 2024年02月5日 的回复
Hi Lucie, I'm so happy to hear that you enjoyed the slide during your time with us!! I hope that we see you again when you return to Kingston.

2/10 糟糕

Crystal

与家人出行
满意:住宿条件和设施
Room I booked was NOT what I got. Was directed to make a bed on the floor for my child with pillows and blankets. This survey told me someone would reach out to me and I’ve still. Or heard from anyone.
2024 年 2 月入住 2 晚
Katie Y 于 2024年02月12日 的回复
Hello Crystal, I'm sorry to hear that your stay with the Courtyard did not meet your expectations.I have requested a partial refund for you. My hope is that in future you will return to our hotel and enjoy every aspect of your stay with us.

8/10 还可以

Jamie

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Josie 于 2024年02月2日 的回复
Thank you so much for your positive feedback! We are glad that you enjoyed your stay with us and look forward to you joining us again soon.

10/10 超赞

Matthew,Ottawa

2024 年 1 月入住 1 晚
Katie Y 于 2024年03月25日 的回复
Hello Matthew, Thank you for choosing to stay with us. We're happy to hear that you enjoyed your time at the Courtyard and we hope to see you again!

10/10 超赞

Peter

与家人出行
Very nice lobby. Lots of things close by / restaurants etc.
2024 年 1 月入住 1 晚
Josie 于 2024年01月29日 的回复
Thank you for your positive feedback! We look forward to having you join us again soon!

10/10 超赞

Teresa

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff very friendly was given a little something special as it was our anniversary.. very nice gesture how thoughtful.
2024 年 1 月入住 3 晚
Josie 于 2024年01月29日 的回复
Thank you for your positive feedback! We're so thankful you decided to celebrate your anniversary with us and enjoyed your stay. We're all looking forward to seeing you for another special event!

10/10 超赞

Cassandra

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
Josie 于 2024年01月9日 的回复
Thank you for your positive feedback. We are really glad that you enjoyed your stay with us!

10/10 超赞

Doug

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very quiet, very clean. Staff were excellent and very polite! Will definitely stay there again!!!
2023 年 12 月入住 1 晚
Josie 于 2024年01月8日 的回复
Thank you for your positive feedback. We are really glad that you enjoyed your stay with us and look forward to having you join us the next time you're in town!

8/10 还可以

Rebecca

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Katie Y 于 2024年01月10日 的回复
Hi Rebecca, Thank you for taking the time to share your review with us. We are happy to hear that you enjoyed your stay and we look forward to the next time that you are in Kingston!

10/10 超赞

Cathy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff service, very clean room. Bistro has great breakfast options (and dinning but we went to a restaurant for dinner) Close to many restaurants and not only fast food (swiss chalet, boston pizza walkable distance)
2024 年 1 月入住 1 晚
Katie Y 于 2024年01月10日 的回复
Hi Cathy, Thank you for choosing to stay at the Courtyard! We are delighted to hear that you enjoyed your stay and the surrounding area. We look forward to welcoming you back in the future!

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Kanika 于 2024年01月6日 的回复
Thank you for your feedback. We are glad that you choose us!

10/10 超赞

Jenna

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Kanika 于 2024年01月6日 的回复
Thank you very much for your feedback. We are always cherished to have you in our hotel. Thank you for choosing us! Have a wonderful day.

10/10 超赞

Brenda

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and friendly staff.
2023 年 12 月入住 1 晚
Nathan W 于 2024年01月4日 的回复
Thank you for your positive feedback! We are glad you enjoyed your stay with us!

10/10 超赞

Jen

2023 年 12 月入住 1 晚
Nathan W 于 2024年01月4日 的回复
Thank you for sharing your positive feedback! We are glad you enjoyed your stay with us!

10/10 超赞

Cheryl

2023 年 12 月入住 1 晚
Nathan W 于 2024年01月4日 的回复
Thank you for sharing about your positive experience. We are glad you enjoyed your stay with us!

10/10 超赞

Doug

与配偶出行
满意:清洁度、员工和服务、服务设施
The staff were very polite and friendly! The place was very nice!
2023 年 12 月入住 1 晚
Jen 于 2023年12月27日 的回复
We are glad to hear that you enjoyed your stay with us! We hope to see you in the future!

10/10 超赞

Arjun

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Nathan W 于 2024年01月4日 的回复
Thank you for sharing your positive feedback! We are glad you enjoyed your stay with us!

10/10 超赞

Michael

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Nathan W 于 2024年01月4日 的回复
Thank you for sharing your positive feedback! We are glad you enjoyed your stay with us!

10/10 超赞

Sarah

2023 年 12 月入住 1 晚
Nathan W 于 2024年01月4日 的回复
Thank you for sharing your positive feedback! We are glad you enjoyed your stay with us!

8/10 还可以

Mars

2023 年 12 月入住 1 晚
Kanika 于 2024年01月6日 的回复
Thank you for your positive feedback. We are really glad that you enjoyed your stay with us!

10/10 超赞

Varun

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
good place to stay
2023 年 12 月入住 1 晚
Nathan W 于 2024年01月4日 的回复
Thank you for sharing your positive feedback! We are glad you enjoyed your stay with us!

10/10 超赞

Jonathan

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in was super easy and plenty of free parking with many stores and restaurants within walking distance.
2023 年 12 月入住 1 晚
Katie Y 于 2023年12月11日 的回复
Hi Jonathan, We're so glad to hear that you enjoyed your stay with us! We love to see that our staff was able to put you at ease with the check in process and we look forward to seeing you again.

10/10 超赞

Karla

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Friendly, clean and modern.
2023 年 11 月入住 1 晚
Pierre 于 2023年11月29日 的回复
We at the Courtyard are so pleased to hear you had a wonderful stay and we are looking forward to seeing you again on your next trip to Kingston.

8/10 还可以

francis

2023 年 11 月入住 1 晚
Nathan W 于 2024年01月4日 的回复
Thank you for sharing your feedback. We are glad you enjoyed your stay and we hope we can do even better for you the next time!