接待處

京斯敦歡朋酒店的評價

2.5 out of 5
京斯敦歡朋酒店
1307 Ulster Ave, Kingston, NY

評價

9.0

卓越

10 分評分,優異;1000 則評價中有 632 則" "
8 分評分,不錯;1000 則評價中有 258 則" "
6 分評分,一般;1000 則評價中有 62 則" "
4 分評分,欠佳;1000 則評價中有 23 則" "
2 分評分,很差;1000 則評價中有 25 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

2/10 很差

GENG

讚好:職員與服務
不滿:整潔度
The room I stayed in this time has a smell.
於 2024 年 4 月住了 1 晚
Customer Care Team 於 2024年4月18日的回應
Dear guest, Thank you for sharing your feedback about your recent stay. We regret to hear we failed to meet your expectations on this visit. Our housekeeping team works diligently to prepare each room meticulously, ensuring a fresh and clean environment for our guests, so it's unfortunate to learn about the smell issue you encountered in your room. We sincerely apologize for any discomfort you experienced and wish you had made our front desk team aware of this, as they would have gladly taken care of the issue and switched your room to ensure a pleasant stay for you. That said, we appreciate you bringing this matter to our attention, and we will be sure to address your concern with our housekeeping team to ensure our staff does a better job of preparing/airing out the rooms moving forward. We hope to win back your trust in the future with the top-notch stay you love and expect from us. Safe travels!Warm regards,Guest Experience Team

10/10 優異

GENG

於 2024 年 4 月住了 1 晚
Customer Care Team 於 2024年4月30日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 優異

GENG

於 2024 年 2 月住了 1 晚
Customer Care Team 於 2024年3月23日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 優異

Yanting

讚好:整潔度、設施服務和住宿狀況
於 2023 年 2 月住了 1 晚
Elise 於 2023年3月25日的回應
Thank you for staying with us here at Hampton Inn Kingston.We are happy to hear that you enjoyed your stay!We look forward to your next visit and wish you the best!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

Raymond

忘记了拿 手机充电线,打电话回酒店,请他们找到后,打电话給我。我就回酒店取。但,就....无消息了!
於 2017 年 7 月住了 1 晚

8/10 不錯

Silvino

讚好:整潔度
於 2024 年 5 月住了 2 晚
Customer Care Team 於 2024年5月14日的回應
Dear Silvino, thank you for your wonderful review. We are so glad that you enjoyed your stay with us. We sincerely hope that you will come back to stay with us soon again next time you are in the area.Warm regards,Guest Experience Team

8/10 不錯

Karen

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The layout and design of the breakfast dining area is perfect for a large crowd with the option for privacy.
於 2024 年 5 月住了 2 晚
Customer Care Team 於 2024年5月9日的回應
Dear Karen, Thank you for making our hotel your preferred choice for lodging in Kingston. We sincerely appreciate your business and your positive review. At Hampton Inn Kingston, we strive to exceed our guests' expectations of comfort, convenience, and quality accommodations/amenities. We are thrilled to hear you appreciated the layout and design of our breakfast dining area, which made it perfect for accommodating a large crowd while providing flexibility to our guests to indulge in a more private dining experience. Creating a comfortable space for our guests to enjoy their meals is important to us, and we're delighted that our setup met your needs. If there's anything specific you'd like to see more of or areas where you feel we could improve to elevate your stay in the future, we'd love to hear your thoughts. We hope to have the pleasure of hosting you again and look forward to sharing a 5-star experience with you upon your return. Thank you for staying with us on this journey. Safe travels!Warm regards,Guest Experience Team

10/10 優異

Red

讚好:整潔度、職員與服務和住宿狀況
Very pleasant
於 2024 年 5 月住了 1 晚
Customer Care Team 於 2024年5月8日的回應
Dear Red, We appreciate you taking the time to share your 5-star experience at Hampton Inn Kingston with us and the community, and we are thrilled to hear you had a very agreeable stay at our hotel. Thank you for making us your preferred choice on this journey. We are so pleased we met your expectations on this visit and hope to have you back with us for another satisfying stay. Have a wonderful trip, and see you again soon!Warm regards,Guest Experience Team

10/10 優異

samer (marlboro)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful place with very friendly staff definitely recommend
於 2024 年 4 月住了 2 晚
Customer Care Team 於 2024年4月30日的回應
Dear Samer, Thank you for the glowing review! We're thrilled to hear that you found our property beautiful and our staff friendly. Recommendations from happy guests like you mean the world to us! We look forward to welcoming you back to Hampton Inn Kingston in the future. Warm regards,Guest Experience Team

10/10 優異

Jennifer (Ewing)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 4 月住了 2 晚
Customer Care Team 於 2024年4月22日的回應
Dear Jennifer, It's always wonderful to be at the receiving end of a perfect rating, and we are thrilled to have satisfied you so well on this visit. We appreciate your choice to stay with us at Hampton Inn Kingston and can't wait to have you back soon for another exceptional experience. Thank you for choosing us. We are grateful for the opportunity to serve you and look forward to your next visit!Warm regards,Guest Experience Team

8/10 不錯

Perron

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Très bel hôtel propre , personnels très gentils Bonne note
於 2024 年 4 月住了 1 晚
Customer Care Team 於 2024年4月22日的回應
Dear Perron, We are always pleased to receive feedback from our guests in relation to their stays at Hampton Inn Kingston, and we are delighted with your positive rating and comments - thank you very much. It is always rewarding to receive appreciation from our guests, and your kind words for our clean facilities and kind staff brighten our day. Guest comfort and satisfaction are of utmost importance to us, and we remain committed to ensuring every interaction with us is pleasant and memorable. We're happy we met your expectations on this visit. If there's anything specific you'd like to see more of or areas where you feel we could improve to elevate your stay in the future, we'd love to hear your thoughts. We hope to have the pleasure of hosting you again and look forward to sharing a 5-star experience with you when you return to Kingston. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

10/10 優異

J.

讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was very nice
於 2024 年 4 月住了 1 晚
Customer Care Team 於 2024年4月17日的回應
Dear guest, Thank you so much for your 5-star review! It is great to receive feedback from you regarding your recent visit, and we are delighted to hear you enjoyed the entirety of your stay at Hampton Inn Kingston. Your complete satisfaction is our biggest compliment, and we can't wait to have you back soon for another rewarding stay. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

6/10 一般

LINDSAY (Gloucester City)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Technology was down and took several people and longer than expected. They apologized and were pleasant but wanted to share our experience. We were traveling with a toddler, so the wait was a little disappointing.
於 2024 年 4 月住了 1 晚
Customer Care Team 於 2024年4月11日的回應
Dear Lindsay, Thank you for sharing your recent experience with us. While we are grateful that you chose to stay with us during your time in town, we're sorry that your experience was not as seamless as it should have been. We understand that any system downtime can be disruptive, and we deeply regret any inconvenience caused, especially considering you were traveling with a toddler. We always aim to make your stay as comfortable as possible; unfortunately, this issue was outside our control, and we apologize for any disappointment you experienced due to the wait time at check-in. We appreciate that you've acknowledged our team for being pleasant and apologetic about the situation, and we hope that once you checked in, you had a relaxing time. We look forward to another opportunity to host you more successfully and hope to provide you with a more hassle-free experience during your next visit. Safe travels!Warm regards,Guest Experience Team

6/10 一般

Anisa (south setauket)

Staff was very nice Room small Room not as clean as other Hampton properties
於 2024 年 4 月住了 1 晚
Customer Care Team 於 2024年4月11日的回應
Dear Anisa, Thank you for your review. We appreciate your choice to stay with us in Kingston and your kind words about our staff. We strive to exceed our guests' expectations and apologize we fell short in some aspects. It's regrettable that our housekeeping team did not clean your room to our usual standard. We thank you for bringing this matter to our attention, and we assure you that we'll address this with our team and see to it that our staff does a better job of preparing the rooms moving forward. We would also like to mention that if there are any issues with the room, we are happy to provide a new room if they are reported at the time of arrival. We are sorry you didn't have the space you wanted in your room. We have a variety of rooms available in a range of sizes. We hope you'll come and stay with us again, and we request you to please let us know when you make your next reservation so we can assist you with the room type that might suit you the best in terms of size. We look forward to another opportunity to serve you better and exceed your expectations with a more comfortable and enjoyable experience. Safe travels!Warm regards,Guest Experience Team

6/10 一般

France

讚好:整潔度
於 2024 年 4 月住了 1 晚
Customer Care Team 於 2024年4月11日的回應
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 不錯

Satoru

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Customer Care Team 於 2024年4月9日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 優異

Doug

讚好:整潔度、職員與服務和住宿狀況
Check in very easy. Room very clean. Quiet facility. I only stayed one night. Welcoming professional staff.
於 2024 年 4 月住了 1 晚
Customer Care Team 於 2024年4月9日的回應
Dear Doug, Many thanks for your positive feedback and 5-star rating! It is rewarding to hear your perspective on our hotel, and we are grateful that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are happy to learn that you had an easy check-in experience, and it's a pleasure to read that you found our staff professional and welcoming. As we put a lot of effort into maintaining a clean environment and providing a peaceful and relaxing atmosphere for our guests, it's gratifying to know that you appreciated the cleanliness of your room and the tranquility of our facility. Your complete satisfaction is our greatest accomplishment, and we hope to see you again soon for another pleasant and comfortable stay at Hampton Inn Kingston. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

10/10 優異

Janet L

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect!
於 2024 年 4 月住了 1 晚
Customer Care Team 於 2024年4月9日的回應
Thank you so much for the 5-star rating, Janet! We strive to exceed our guests' expectations, and we are thrilled to hear that you had the perfect stay at Hampton Inn Kingston. We're committed to delivering memorable experiences to our guests, and your complete satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to delight you again. Thank you for making us your hotel of choice on this journey. We are grateful for the opportunity to serve you. Safe travels!Warm regards,Guest Experience Team

10/10 優異

Audrey

商務旅客
讚好:整潔度和設施服務
Clean, convenient location, helpful staff
於 2024 年 4 月住了 3 晚
Customer Care Team 於 2024年4月9日的回應
Dear Audrey, Many thanks for your stay at Hampton Inn Kingston and for giving us a positive review! It was our pleasure to host you, and we are delighted to hear that our clean accommodations, convenient location, and helpful staff were all highlights of your visit. We hope your stay was comfortable and you had easy access to everything you needed. We are grateful for the opportunity to serve you on this visit and look forward to welcoming you back many more times in the future. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

10/10 優異

Penelope

讚好:設施服務和住宿狀況
Great short stay. Exceptional cleanliness!
於 2024 年 3 月住了 1 晚
Customer Care Team 於 2024年4月3日的回應
Many thanks for the 5-star review, Penelope! We are thrilled you had a great short stay at Hampton Inn Kingston. At our hotel, we put a lot of effort into maintaining a clean environment, and it's most rewarding to hear that you noticed and appreciated the exceptional cleanliness standards of our property - thanks so much for recognizing our efforts! Your complete satisfaction lets us know we're on the right track, and we eagerly await your next visit and the chance to exceed your expectations again. Thank you for being our guest recently. It was our pleasure to host you. Safe travels!Warm regards,Guest Experience Team

10/10 優異

Jennifer

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Customer Care Team 於 2024年3月26日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 欠佳

marek

於 2024 年 3 月住了 1 晚
Customer Care Team 於 2024年4月2日的回應
Hi Marek, Thank you for your review. We strive to deliver a great guest experience, but it's clear from your rating of our hotel that your time with us did not meet your expectations. We apologize for any disappointment with the accommodation, and we would like to know more about how we can make your next stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Thank you for staying with us on this journey. We appreciate your business and your feedback.Warm regards,Guest Experience Team

10/10 優異

Catherine

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy check in, quiet stay
於 2024 年 3 月住了 1 晚
Customer Care Team 於 2024年3月12日的回應
Many thanks for the 5-star review, Catherine! We appreciate you taking the time to share your positive experience at Hampton Inn Kingston with us and others, and we are pleased to hear that you had a peaceful stay and an easy check-in experience. We also hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to welcoming you back soon for another hassle-free and relaxing stay at our Kingston hotel. Safe travels!Warm regards,Guest Experience Team

10/10 優異

Javier

於 2024 年 3 月住了 1 晚
Customer Care Team 於 2024年3月28日的回應
Many thanks for the 5-star review, Javier! We appreciate your choice to stay at Hampton Inn Kingston and are incredibly grateful you took the time out of your busy schedule to rate us. We hope your stay was pleasant and comfortable and you'll be back for another enjoyable experience. Thank you for giving us the opportunity to serve you. We hope to see you again soon!Warm regards,Guest Experience Team

10/10 優異

Rob

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were extremely nice, the room and other amenities were all modern, clean and comfortable.
於 2024 年 3 月住了 1 晚
Customer Care Team 於 2024年3月6日的回應
Dear Rob, Thank you for taking the time to rate your recent stay at Hampton Inn Kingston with five stars! It is very rewarding to hear your perspective on our hotel, and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are happy to hear that our pleasant staff and modern accommodations/amenities were highlights of your visit, and we hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to welcoming you back soon for another exceptional stay. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

4/10 欠佳

Christo

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Customer Care Team 於 2024年3月5日的回應
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 優異

Russ

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Breakfast was awesome
於 2024 年 3 月住了 1 晚
Customer Care Team 於 2024年3月5日的回應
Thank you so much for awarding us a perfect 5/5 rating, Russ! It was our pleasure to host you at Hampton Inn Kingston, and we are thrilled to know our culinary offerings hit the spot! We believe in starting your day on the right foot with a good breakfast, and we are so happy to hear that you loved our breakfast so much. We also hope your stay was comfortable and you had easy access to everything you needed. Your satisfaction is our ultimate goal, and we look forward to seeing you again soon so we can share another enjoyable experience with you. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

10/10 優異

Jonathan (Hackensack)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The lobby felt corporate.
於 2023 年 12 月住了 1 晚
Customer Care Team 於 2024年3月5日的回應
Dear Jonathan, Thank you for taking the time to rate your recent stay at Hampton Inn Kingston. We appreciate you awarding us a perfect rating, and we are happy that we met your expectations. We look forward to your next visit and hope to share another 5-star experience with you upon your return. Thank you for supporting our product. We sincerely value your business and your feedback. Safe travels!Warm regards,Guest Experience Team

8/10 不錯

Nattanart

於 2024 年 2 月住了 1 晚
Customer Care Team 於 2024年3月23日的回應
Dear guest, Thank you for choosing Hampton Inn Kingston for your recent stay and giving us a positive review. Your satisfaction is important to us, and we're glad we met your expectations on this visit. If there's anything specific you'd like to see more of or areas where you feel we could improve to elevate your stay in the future, we'd love to hear your thoughts. We hope to have the pleasure of hosting you again and look forward to sharing a 5-star experience with you on your next visit. Safe travels!Warm regards,Guest Experience Team

10/10 優異

Amy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We love this hotel. Convenient to shopping, food and movies. Everything is always clean and staff is always helpful and friendly.
於 2024 年 2 月住了 1 晚
Customer Care Team 於 2024年2月28日的回應
Dear Amy, We are delighted to have provided you with friendly and convenient accommodation for your trip here - thank you for choosing Hampton Inn Kingston for your stay and for awarding us a perfect 5/5 rating. We are so pleased to hear that you love our hotel and found everything clean and the staff friendly and helpful, and it's great to know that our convenient location was a highlight of your visit. We hope you had a wonderful time exploring the nearby things to see and do from our base. Your satisfaction is what drives us, and we can't wait to welcome you back soon for another enjoyable experience. Thank you for staying with us on this journey. We wish you safe and happy travels ahead!Warm regards,Guest Experience Team

10/10 優異

Michael

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
I love Hampton Inn. Quick check in, nice room , big tv with many channels, comfy bed.
於 2024 年 2 月住了 1 晚
Customer Care Team 於 2024年2月28日的回應
Dear Michael, It is always a pleasure to receive positive feedback, and we are truly humbled by your support for the Hampton Inn brand - thank you so much! It was our pleasure to host you at Hampton Inn Kingston, and we are delighted to read your positive comments about our room, bed, and TV service. Knowing that you had a quick check-in experience is gratifying, as we are all about delivering memorable experiences for our guests. Thank you for giving us the opportunity to serve you and for your generosity with the rating. We sincerely appreciate your business and feedback and hope to see you again soon. Safe travels!Warm regards,Guest Experience Team

8/10 不錯

James

於 2024 年 2 月住了 3 晚
Customer Care Team 於 2024年3月23日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 優異

Sharon

讚好:整潔度、職員與服務和住宿狀況
Friendly staff, clean, nice breakfast.
於 2024 年 2 月住了 2 晚
Customer Care Team 於 2024年2月27日的回應
Dear Sharon, Thank you for choosing Hampton Inn Kingston for your stay and giving us a perfect 5/5 rating - we sincerely appreciate your business and your review! We are happy to hear that our clean facility, friendly staff, and complimentary breakfast were all highlights of your visit. Your feedback is invaluable to us, and we're thrilled to know you had a positive experience with us during your stay at our hotel in Kingston. It was a pleasure to host you, and we look forward to having you back many more times in the future. Safe travels!Warm regards,Guest Experience Team

10/10 優異

Alicja

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Customer Care Team 於 2024年2月27日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 欠佳

HONG IL

親子同遊
不滿:職員與服務和住宿狀況
I'm not trying to compare it to other five-star luxury hotels. I'm comparing it to Hampton Inn's other locations. 1. The front desk did not react to my request to change rooms even though (unfortunately) I saw other vacancies with the same option myself, But gave me a handicapped room. 2. This is the first room with the smallest space room among the one-king bedrooms in the same Hampton Inn hotels. 3. The Bathroom Sink Stopper was broken. 4. The heater was set at 85 degrees, which is Max, but the room was cold. small room has a small heater? 5. The wireless charger in the room was also broken. 6. The other Hampton Inn has a Nestle Coffee-Mate Creamer and Delight single coffee Creamer, but there was only Delight single coffee Creamer here. 7. Other Hampton inns have swimming pools and hot tubs, but this location only has swimming pools.
於 2024 年 2 月住了 4 晚
Elise 於 2024年2月22日的回應
We are sorry to hear that we fell short in your expectations for some areas of your stay. Reviewing your reservation, we were unable to move your room when you requested as we were sold out for the saturday and sunday night of your stay. Our handicap king rooms are also our bigger rooms for our property as they need to have enough space for wheelchair accessbility.

10/10 優異

Jonathan

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent stay and the property was clean. I will stay here again.
於 2024 年 2 月住了 1 晚
Customer Care Team 於 2024年2月27日的回應
Dear Jonathan, We are always pleased to receive feedback from our guests in relation to their stays at Hampton Inn Kingston, and we are delighted to hear that you had an excellent stay with us - thanks so much for your kind words and support! We are happy to know that you appreciated the cleanliness standards of our hotel, and we hope your stay was comfortable and you had easy access to everything you needed. We are thrilled to read that you intend to stay with us again, and we look forward to having you back many more times in the future. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

8/10 不錯

DANA

讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was more than what I expected. It was clean and extremely convenient. The building could use some updating but overall I would definitely stay there again.
於 2023 年 12 月住了 1 晚
Customer Care Team 於 2024年2月14日的回應
Dear Dana, We are always pleased to receive feedback from our guests in relation to their stays at Hampton Inn Kingston, and we are delighted to hear that your room exceeded your expectations - thanks so much for the appreciation! We are glad that you found the room clean and convenient, and we hope your stay was relaxing and you had a good night's sleep at our property. Your comment about the facility is duly noted. We are constantly working on improving our hotel and guest room amenities, and your feedback is valuable to us as it allows us to identify areas for improvement and enhance the overall experience for our guests. While we undertake periodic renovations/repairs as part of the hotel's routine upkeep, we will see what we can do about having some updates to the property soon. We are thrilled to know that you intend to stay with us again, and we can't wait to welcome you back for another positive experience at our hotel in Kingston. Safe travels!Warm regards,Guest Experience Team

10/10 優異

LUCIEN

於 2024 年 2 月住了 1 晚
Customer Care Team 於 2024年2月13日的回應
Dear Lucien, we are delighted to know you had a 5-star experience at Hampton Inn Kingston - thanks so much for leaving us a review! Your complete satisfaction is our ultimate goal, and we are happy that we hit the mark for you on this visit. It was a pleasure to host you, and we look forward to having you back many more times in the future. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

10/10 優異

Ihor

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Customer Care Team 於 2024年2月9日的回應
Dear Ihor, It's great to be on the receiving end of such a wonderful rating, and we truly appreciate your feedback - thank you! We are so pleased you had a positive experience with us and hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future. Thank you for choosing Hampton Inn Kingston. Safe travels!Warm regards,Guest Experience Team

10/10 優異

Jean

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
It was in a great location and staff was very friendly and the breakfast was awesome
於 2024 年 1 月住了 1 晚
Customer Care Team 於 2024年2月6日的回應
Dear Jean, We are always pleased to receive feedback from our guests in relation to their stays at Hampton Inn Kingston, and we are delighted with your rating and comments - thank you very much. It's great to know that you had a positive impression of our staff, accommodation, and location, and we are happy to hear that you enjoyed our breakfast offering. Your satisfaction is our ultimate goal, and we'll continue striving to provide exceptional products/services to make every interaction with us memorable. See you again soon, and safe travels!Warm regards,Guest Experience Team

10/10 優異

SueAnn

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Customer Care Team 於 2024年1月29日的回應
We are delighted to hear that you had a 5-star experience with us, SueAnn - thank you for your feedback! Your complete satisfaction is our ultimate goal, and we are happy to have satisfied you well on this visit. It was a pleasure to host you, and we look forward to welcoming you back at Hampton Inn Kingston many more times in the future. Thanks again for choosing us. We wish you safe travels and hope to see you again soon!Warm regards,Guest Experience Team

8/10 不錯

J.

於 2024 年 1 月住了 1 晚
Customer Care Team 於 2024年3月23日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 優異

Elizabeth

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Customer Care Team 於 2024年1月24日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 優異

Patrick

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was very friendly and offered us water upon entry. No wait at checkin or check out. Would definitely recommend and we will be back. Thank you!
於 2024 年 1 月住了 3 晚
Customer Care Team 於 2024年1月24日的回應
Wow, Patrick, what a wonderful review to have read - thank you for sharing your great experience with us! From our staff's friendly and warm hospitality on arrival to the quick service at check-in and check-out, it's heartening to read that you had a positive experience throughout your stay. Thank you for recommending Hampton Inn Kingston to prospective guests and for letting us know that you'll be back. We are truly humbled by your support and thrilled that we remain your preferred choice here for future visits. Have a safe trip, and see you again soon!Warm regards,Guest Experience Team

8/10 不錯

Philip

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice stay. Pleasant room. Breakfast average.
於 2024 年 1 月住了 1 晚
Customer Care Team 於 2024年1月22日的回應
Dear Philip, Thank you for taking the time to review your recent stay at Hampton Inn Kingston. We appreciate the positive rating and are pleased to know you had a pleasant stay with us. We are glad you liked the room, and we hope your stay was relaxing and you had a good night's sleep at our hotel. We apologize that our breakfast failed to exceed your expectations. Your satisfaction is important to us, and rest assured that we will take your feedback into consideration when we next review our breakfast offering. We trust that the positives of your visit outweighed any downsides, and we look forward to serving you again when you return to Kingston. Have a safe trip, and thank you for choosing us!Warm regards,Guest Experience Team

10/10 優異

Angel

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Customer Care Team 於 2024年1月22日的回應
We are overjoyed to receive a 5 out of 5 rating, Angel - thank you! Your complete satisfaction is our ultimate goal, and we are happy to have satisfied you well on this visit. It was a pleasure to host you, and we look forward to having you back at Hampton Inn Kingston many more times in the future. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

10/10 優異

Darius

家人同遊, 商務旅客, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Customer Care Team 於 2024年1月19日的回應
We are overjoyed to receive a 5-star rating, Darius - thank you! Your complete satisfaction is our ultimate goal, and we are happy to have satisfied you well on this visit. It was a pleasure to host you, and we look forward to having you back at Hampton Inn Kingston many more times in the future. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

10/10 優異

Lucia

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Looks good
於 2024 年 1 月住了 1 晚
Customer Care Team 於 2024年1月17日的回應
Dear Lucia, Thank you for choosing to stay at Hampton Inn Kingston and taking the time to review us. We appreciate your feedback and are pleased to know you had a 5-star experience with us. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back many more times in the future. Have a safe trip, and see you again soon!Warm regards,Guest Experience Team

10/10 優異

jessica

家人同遊
讚好:住宿狀況
love this hotel, place was clean the young lady in the front desk was very nice. breakfast was good beside the eggs to watery. pool clean gym clean. place was great
於 2024 年 1 月住了 1 晚
Customer Care Team 於 2024年1月17日的回應
Thank you so much for the 5-star review, Jessica! We are overjoyed to hear that you love our hotel! It's great to read that you found our property and its indoor public areas clean, and we are happy to know that our front desk personnel left a positive impression on you. We also appreciate you telling us that you liked our breakfast offering. We are sorry that the eggs fell short of your expectations. We take your feedback seriously and will work diligently to improve our breakfast offering. We want to ensure that every aspect of your stay is exceptional, and your feedback is invaluable in helping us deliver a superior experience for all our guests. We look forward to having you back soon and hope to make the next stay just perfect for you. Thank you for choosing Hampton Inn Kingston. Safe travels!Warm regards,Guest Experience Team