West Milford Kitchell Lake Hotels

"There was only 1 elevator working which can only hold 6 people . They gave away our reservation and then they gave us a room with the toilet dirty and the bed wasn’t really made . They moved us to another room and the plumbing was horrible. The water would sit on the sink , the shower wasn’t great. The tv wasn’t working well either that we have to get someone to fix it in the middle of the night. I will never stay there again"

"I recently stayed at this hotel in New York City and unfortunately, it did not meet my expectations. The room was quite small, which I understand can be common in NYC, but the bathroom was extremely tiny and included an outdated bathtub that made it even less comfortable. The furniture in the room felt old and worn, giving the space an overall dated appearance. Considering the price I paid, I expected a much better level of comfort and quality. In my opinion, the hotel does not offer good value for money. I would not choose to stay here again and would recommend others look for better options in the area."

"Clean room, friendly and courteous staff, central to everything! What a lovely experience. Will stay again. "

"Room was nice, but small and old-fashioned as you would expect in an older hotel. Breakfast is associated with the restaurant attached to the hotel but I did not participate. I did have dinner at the restaurant and it was excellent. "

"This was an absolutely despicable hotel and the listing on Expedia is wildly misleading. Check google reviews if you want an accurate idea. No Wifi, television does not work No hot water at first (was sort of fixed) Lack of water pressure Dirty room Uncomfortable sleeping conditions No natural light - window shades can't be opened bc the window faces the hallway and people can see in Restaurant/bar closed"

"WiFi was weak which made it near impossible to work. Outside that this place is excellent value, clean, friendly and attentive staff. Breakfast was fresh and they mixed it up. I’d stay here again in a heartbeat "

"This was a really lovely and comfortable stay. The hotel was clean, smelled good, and the staff were very respectful and attentive. My room was great, and the water pressure in the shower was A+. I would definitely stay here again!"

"Great location"

"Small Euro style room, but great for 1 on a business trip, with the city right there for after hours."