真实点评
6/10 一般
Heather
2026 年 8 月 10 日
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
This Inn has been beautifully renovated and the rooms are spacious, clean and nicely designed. We had plenty of towels, water, coffee, etc. And privacy. We had no complaints at all about the facilities.
However, communication was not great. We were not made aware that this is totally virtual and automated, so upon arrival there was no one to speak to and we did not have our check-in information ready. I had to search for a number to call and then spoke with someone that had a very difficult accent and a rude attitude. They insisted a specific email had been sent to us but I did not have it. We ran into other guests in the parking lot who were having the same issues and frustrations.
We eventually got our room code and instructions. I sent a text message to the the main number upon checkout and received checkout instructions via email much later,
If they improve communication and customer service, this will be a beautiful stay all round.
Heather
2026 年 8 月入住 1 晚