「The facilities management of this hotel need to be changed.
Last time I have a blocked drainage at shower place, and my daughter have to stand with the firty water untiil I cleaned the drainage myself and it is full of hair of previous guests.
This time, the hotel gave me a room with broken shower pipe, water spill all over the place like you are playing a water gun in swimming pool.
I used to check-in late in the night, and I don't want to wait another hour for someone to fix it, or a change...
