Overall ok. You need to know if u are checking in after 9pm the front lobby is locked and no one at front desk. You have to call and wait for someone to show up. Not that big of deal but we did have to wait a while and when u have traveled all day, waiting for 15-minutes to get someone to check u in can feel like an hour. We were told they do the lobby that way because this place is an extended stay facility.
C.
2025 年 7 月入住 1 晚
6/10
No soap shampoo and conditioner.
Richard
2025 年 7 月入住 1 晚
8/10
Nice place. We enjoyed our stay
Wankiacus
2025 年 6 月入住 1 晚
4/10
Staff was friendly but the room was dirty when we checked in. The floor was not swept. There was garbage and visible dirt under the beds. The floors had sand/dirt on them. I asked if it would be possible to come have someone sweep our room, but the front desk told me the only clean the rooms if you stay longer than two weeks. We also asked for extra pillows, and were never given them. We stayed on the fourth floor, and the entire hallway smelled of mold.
Cameron
2025 年 6 月入住 7 晚
10/10
Cary
2025 年 6 月入住 1 晚
8/10
Clean facilities at a reasonable price
Steven Douglas
2025 年 6 月入住 5 晚
6/10
Tiffany
2025 年 6 月入住 2 晚
6/10
Letitia
2025 年 6 月入住 3 晚
6/10
There were no bags for dog clean ups and the trash was full. Tv was not very easy to use. No ice machines, coffee creamer or decaf coffee. Outside landscaping needs sprucing up and leveled. My bathtub had a crack and it was actually squishing under my feet and I almost fell because it was so full of water from my shower. I am sure there is water leaking under the tub also. No complimentary shampoo, conditioner, hair dryer, or toothpaste. No one at the front desk after a certain hour??? You have to dial someone if after hours... Only one cart for tramsporting luggage from parking lot. If they are not included, post it on your website and people can bring their own.
Joyce
2025 年 6 月入住 1 晚
6/10
Ann
2025 年 6 月入住 3 晚
10/10
Wonderful greeting when we checked in. He even offered to help me carry my stuff to my room since there were no available carts.
Gene
2025 年 6 月入住 1 晚
10/10
Tam
2025 年 5 月入住 1 晚
10/10
brian
2025 年 6 月入住 1 晚
10/10
Only issue was there was not a hair dryer. I assumed there was one so we didn’t pack one and found out they indeed do not have hair dryers. Other than that, it was great! Nice and clean and friendly staff.
Chris
2025 年 6 月入住 1 晚
2/10
Horrible customer service
Janaris
2025 年 6 月入住 2 晚
10/10
Very nice place to stay. It's pretty basic, but very clean. The staff were very nice and helpful. There is no reason anybody should leave this place a bad review.
Jackson
2025 年 6 月入住 2 晚
2/10
No box spring.
Paul
2025 年 6 月入住 1 晚
8/10
Good stay
Jesse
2025 年 5 月入住 7 晚
8/10
Very convenient to all in West Knoxville- I really did not like the fact that the front desk was closed from 9 at night until 9 in the morning-although someone was available by phone- the first morning I was there- no coffee cups available- second morning- coffee machine broken-
wanda
2025 年 5 月入住 2 晚
8/10
CHARLES
2025 年 5 月入住 1 晚
10/10
It was a great stay during an emergency situation. Thank you
Petra
2025 年 4 月入住 2 晚
8/10
Nice clean rooms and staff was helpful
Joseph
2025 年 5 月入住 1 晚
6/10
Elizabeth
2025 年 2 月入住 2 晚
8/10
Overall it was nice. I would stay there again, however, I was a little taken back that they charged me for linen service (washing my bedding) considering I was there for over a month and I only changed my bedding one time. For the amount of money I paid to stay there, one would think that would be a part of the room charge. not something extra.