2/10 糟糕
Queenie
2019 年 9 月 2 日
满意：清洁度
不满意：员工和服务
VERY POOR SERVICE
This is the WORST hotel I’ve ever been to
1. We were not able to get in to the hotel !!!!
One day we came back to the hotel at 13:30 in the afternoon, THE FRONT DOOR WAS LOCKED and no one was at the front desk. Basically that morning, my friends and I had a sports competition near the hotel, we therefore came back for shower before heading out again. But then, the door was locked and WE COULDN’T GET IN !!! Crazy !!!!! I paid for the hotel and could not get in within the day ???? What logic is that ?????
2. So an alternative choice for us was to leave our dirty sports clothes and shoes in the courtyard to dry them. But then when we came back at night, OUR CLOTHES WERE GONE. And after some time, we realized that they out our clothes and SHOES IN THE SAME PLASTIC BAG and EVERYTHING WAS STILL WET !!!!!!! Why would they clear our stuff without our permission and why would they out shoes and clothes IN THE SAME BAG !!!
UNBELIEVABLE !!!!!
Queenie
2019 年 8 月入住 2 晚