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蘇梅島四季度假村的評價

5 out of 5
蘇梅島四季度假村
219 Moo 5 Tumbon Angthong, Koh Samui, Surat Thani

評價

9.6

完美

10 分評分，優異；118 則評價中有 99 則" "
8 分評分，不錯；118 則評價中有 14 則" "
6 分評分，一般；118 則評價中有 5 則" "
4 分評分，欠佳；118 則評價中有 0 則" "
2 分評分，很差；118 則評價中有 0 則" "

10/10 

整潔度

10/10 

職員與服務

9.8/10 

設施服務

9.8/10 

住宿狀況

10/10 

環保程度

評價

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel with amazing customer service
I was stunned by the view upon the arrival. The 360 degree ocean view was really great. The customer service was excellent as I was celebrating my wife birthday. They arranged the flower and cake upon my request. And my wife was very pleased by the setting. She also surprised by the Spa department that they make the 'HBD' letters at the treatment room. I would definitely visit them again.
於 2023 年 6 月住了 3 晚
Four Seasons Resort Koh Samui 於 2023年7月10日的回應
Dear Anonymous,Sunny greetings from Koh Samui. Thank you so much for taking the time to share such glowing feedback. The team will be so proud to read all your fond words, they are the best at what they do and thank you for highlighting them. We do hope to welcome you back very soon. Best regards,

10/10 優異

Pat Man

於 2022 年 12 月住了 1 晚
Four Seasons Resort Koh Samui 於 2023年1月20日的回應
Dear Pat Man, Thank You so much for a very generous and wonderful review. Your feedback means a lot to us. We hope to welcome you back very soon.Best regards,

8/10 不錯

sumin

於 2022 年 7 月住了 2 晚

10/10 優異

Yuk Chun

於 2022 年 7 月住了 3 晚

10/10 優異

yao

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 12 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent service Comfortable bed Awesome in villa dinning experience Absolutely relaxed
於 2018 年 11 月住了 3 晚
Panita M. // Guest Recognition Supervisor 於 2018年11月26日的回應
I was really excited to receive your words of encouragement and appreciation. It was our pleasure having you with us and we hope to welcome you once again to this “Coconut Island”.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good service Good resort
The beat reaort in Samui ever. The staffs always know what tou need. Very good service. However, note that almost everyone in the resort is not free, including breakfast. Be prepared to spend extra 20% of total cost in the resort for breakfast/food/service. Again, if you want to save money, you dont pick Four seasons. If you pick Four Seasons, you spend the money and enjoy.

10/10 優異

Man Wah

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice view,nice food,excellent service

10/10 優異

ShanYing

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
Perfect experience!! Wonderful service and environment. We spent a really good time at Four season. Highly recommend.

10/10 優異

traveller

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
細心，貼心的酒店
Check in 那天，酒店會好細心的已將房間的冷氣開好等你入住，每一次出去，都會問你去那裡，同你安排好交通，唯一的缺點就係離市區有點遠，每一次出去都要40分鐘左右，如果不是自駕的話，就真有點不方便了。

10/10 優異

Patty M W (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Worth paying that kind of money!!
This resort lived up to every expectations I had for it in terms of the property itself, room condition, house keeping, overall service and food quality of the two restaurants there. Make sure you try the BBQ buffet though they only serve it on Sundays. For area of improvement, I would say their in room dining needs a bit of catching up, specifically the cleanliness of the cutlery. I would also suggest that they ask if the guest prefers a male or female masseur when they book a spa treatment session for the guest.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度

8/10 不錯

Pena (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Service are excellent
The Service are excellent however the villa is not as spacious as expected compare to similar room type in other 5 stars resort in Bali, Puket, Da Nang where I went before

8/10 不錯

jaky

讚好：整潔度、職員與服務和客房舒適度
服务超好！
适合家庭度假！海滩超棒！

10/10 優異

Jesse

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚

10/10 優異

Brian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolute luxury offering and epic views. The staff are literally the best we’ve ever experienced at a resort property. Very well run. Excellent food especially the Thai food at dinner.
於 2024 年 1 月住了 2 晚

10/10 優異

Cristian Ilie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect place if you’re looking to chill!
於 2023 年 11 月住了 7 晚

10/10 優異

Jose

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The experience was unforgettable: The way the rooms were built in the mountains adapting and respecting nature. The views from the hotel of the ocean and sky was breathtaking. The staff was outstanding, friendly and polite. The food at the restaurants was delicious, fresh and perfect presentation. I will highly recommend Four Seasons Resort Koh Samui.
於 2023 年 11 月住了 4 晚

10/10 優異

Shu Ting

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beyond wonderful
The textbook example of luxury and the price is very reasonable for what you get. It was for our honeymoon and they made us feel very special. Kudos to all the amazing staff
於 2023 年 11 月住了 2 晚

8/10 不錯

SIDDHARTH

於 2023 年 7 月住了 2 晚

10/10 優異

Roy

讚好：整潔度、職員與服務和住宿狀況
Great resort!
於 2023 年 6 月住了 7 晚
Four Seasons Resort Koh Samui 於 2023年7月10日的回應
Dear Roy, Greetings from Four Seasons Resort Koh Samui!Thank you very much for your valued feedback regarding your recent stay with us. We all wish you a quick return to paradise very soon. Best wishes,

10/10 優異

Spencer

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Best of the best
於 2023 年 4 月住了 1 晚
Four Seasons Resort Koh Samui 於 2023年6月3日的回應
Thank you very much for your kind feedback, we do hope to have a chance to wlelcome you back again.

10/10 優異

Andreas

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Four Seasons tropical paradise
Flott parkanlegg rundt hotellet. Villaer var fine, men ikke mer enn det man forventer. Super frokost, både mat, sted og utsikt. Spiste middag på stranden en kveld, god mat og fint pyntet, men opplevelsen ble ødelagt av underholdning som var temmelig simpel og bråkete. Vinlisten er dårlig, enten latterlig dyre viner eller viner til en grei pris som har temmelig lav kvalitetet. Service var veldig bra.
於 2023 年 4 月住了 4 晚

10/10 優異

Kaori

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
全てが素晴らしかった。 今まで、数々のリゾートを旅してきたが、その中でも群を抜いて良かった。 とりわけスタッフの心のこもったおもてなしは、心身ともに本当にリラックスできた。 朝食も11時までとゆっくり時間がとってあるので、朝の時間を有意義に使えた。 また絶対リピートしたい！
於 2023 年 2 月住了 3 晚

10/10 優異

Jrinda

於 2023 年 2 月住了 4 晚

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 4 晚
Four Seasons Resort Koh Samui 於 2023年1月20日的回應
Dear David.Thank You so much for a very generous and wonderful review. Your feedback means a lot to us.We hope to welcome you back very soon.

10/10 優異

YOKA

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff who addressed us by name at all time. The extreme friendliness of staff whether restaurant, housekeeping, transportation or grounds keepers. Quality and choice of breakfast items. The peace of quiet being in this lush green tropical hillside paradise.
於 2022 年 10 月住了 5 晚

10/10 優異

Stacy

於 2022 年 10 月住了 4 晚

10/10 優異

Patrick

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 8 月住了 6 晚

10/10 優異

Nikhil

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 6 月住了 3 晚

10/10 優異

Nicole

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Wonderful stay! The resort grounds and staff were amazing.
於 2022 年 6 月住了 7 晚

10/10 優異

Christopher

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very beautiful resort. Even during Corona, the staff was very friendly and knew our names. The beach is private and the Villa we received was also very private. It really was a dream getaway.
於 2022 年 3 月住了 4 晚

10/10 優異

Jordan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
Excellent hotel overall, amazing view, diverse and delicious breakfast Service is great and available
於 2021 年 12 月住了 2 晚
Four Seasons Resort Koh Samui 於 2021年12月28日的回應
We’re are delighted that you had a great time staying with us. We hope to see at the resort again :)

10/10 優異

Matthaeus

讚好：整潔度、職員與服務、設施服務和住宿狀況
The best holiday we have done in years. This place is true magic. We will be back!
於 2021 年 12 月住了 7 晚
Four Seasons Resort Koh Samui 於 2021年12月28日的回應
We’re are delighted that you had a great time staying with us. We hope to see at the resort again :)

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Retreat
Great location, amazing views, and with excellent service. Live up to the 5 Star Standards. All staff at FS Koh Samui were every attentive and attention to all details. Thank you to the front desk staff, Peter, Kam, buggie drivers, and everyone at Koh restaurant for making our stay felt welcomed and enjoyable.
於 2021 年 11 月住了 6 晚
Four Seasons Resort Koh Samui 於 2021年12月28日的回應
Thank you for your recent stay with us and again for taking the time to share such glowing feedback.We will continue to push for perfection and hope to have you back soon to enjoy more.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Outstanding service
Nice rooms with pool (but should be cleaned more often) The location is a bit off and you need a taxi or bike/car to look around. Food is good and your wishes can most often be accommodated if not on the menu. The staff is incredibly friendly and service-minded! Top notch!
於 2020 年 12 月住了 4 晚
Four Seasons Resort Koh Samui, Thailand 於 2021年1月11日的回應
We truly appreciate your feedback. Hope to see you at the resort again soon.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
本当に贅沢な空間
贅沢ステイ、コスパ重視、色々なタイプのホテルを利用しておりますがフォーシーズンズは初めての利用でした。さすがのホスピタリティーでした。敷地内移動のバギー手配、スパの予約、帰りのタクシーの予約、全てアプリ内のチャットで依頼でき非常に便利でした。スタッフは全員英語堪能で常に何かと気にかけてくれます。3ヶ月の息子にも笑顔で話しかけてくれたり、食事中は抱っこであやしてくれたりと大助かりでした。お部屋は十分なスペースでくつろげ、ロングステイしたくなる空間でした。特に朝方・夕暮れ時にテラスで寝そべって過ごす時間は最高に贅沢でした。予約時に子連れであることは伝えていましたが、お部屋に着くとベビーベッドが設置されており、ぬいぐるみとベビーウォッシュ・ローション等のプレゼントまで頂けました。立地は空港から30分ほど離れた丘の上で近くにコンビニ等ありませんので必要であればチェックイン前に寄ることをお勧めします。
於 2020 年 9 月住了 2 晚
Panita M / Executive Administrative Assistant 於 2020年9月15日的回應
Dear Guest, Thank you so much for your kind comments and for such great feedback regarding your recent stay with us. We are blessed with the best team imaginable and thrilled you were able to experience how great they are and and we hope to have you back with us very soon. Kind regards,

10/10 優異

Sascha

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing luxury hotel
This hotel is truly one of the best luxury hotels I have ever stayed in. Their service is absolutely outstanding and all facilities are immaculate and absolutely beautifully designed.
於 2020 年 3 月住了 3 晚
Panita / Guest Recognition Supervisor 於 2020年3月13日的回應
Dear Mr. Sascha, Thank you very much for your kind comments and for such a great feedback regarding to your recent stay with us. We appreciate your kind words and are very much looking forward to having you back with us again soon! Kind regards,

10/10 優異

Jonas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Super vennlig staff, strålende mat. Ingenting å klage på. Anbefales på det sterkeste.
於 2020 年 2 月住了 9 晚
Panita / Guest Recognition Supervisor 於 2020年3月2日的回應
Dear Jonas, Thank you for all your wonderful feedback and especially the fond words rewarding team. We would love to welcome you back to the resort again. Best regards,

6/10 一般

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Stunning Property, Stunning Prices
Stunning property with equally stunning prices. We stayed also at the Nearly identical new Four Seasons property in Vietnam, and the in-resort prices were double at Koh Samui. For example, the least expensive bottle of wine was $120. In Vietnam, it was $45. There are many restaurants and wine shops right outside the hotel. And cabs are easy to get. So we just went out every night. In Vietnam, we ordered food and wine all week long. For more than 1K a night, it was just a little cheeky and felt like we were being gouged. They lost a lot of business.
於 2020 年 2 月住了 7 晚
Panita / Guest Recognition Supervisor 於 2020年2月17日的回應
Dear James, Thank you for taking your time in providing your feedback and concern on your stay. We will definite pass on your comments about the pricing to our management team for their further necessary follow up. We truly appreciate you bringing this to our attention. Thank you again for staying with us and hope to welcome you back in the near future. Best regards,

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
This was an amazing stay. the hotel upgraded us to one of the residences with a huge and amazing pool and view of the sea. we were treated like kings and queens. thank you!
於 2020 年 1 月住了 5 晚
Panita / Guest Recognition Supervisor 於 2020年1月23日的回應
We are all delighted to hear how much you enjoyed the beautiful setting of the resort, as well as the teams creations and service. We hope to have you back with us very soon. Best regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best hotel ever
Amazing! Top service from any aspect. They think of every small detail!
於 2019 年 11 月住了 6 晚
Panita / Guest Recognition Supervisor 於 2019年11月13日的回應
Dear Guest, Greetings from Koh Samui. Thank you for all your kind words and more happier to hear how much you enjoyed of your stay. Warm regards,

6/10 一般

w

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Mosquitoes everywhere. Could not even use outdoor area of room. Lack of privacy as our room was directly visible from the main club pool area.
於 2019 年 9 月住了 3 晚
Jaa / Guest Recognition Supervisor 於 2019年11月22日的回應
Dear W, Greetings from Koh Samui. Thank you very much for your feedback. I am sorry to hear that you were disturbed by mosquitos. We do work to keep the mosquito issue under control and are constantly looking for the ways to prevent them in our tropical environment. We will certainly note your comments and look for ways to improve. Warm regards,

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We highly recommend. House was clean and functionnal. Amazing view.
於 2019 年 3 月住了 8 晚
Panita / Guest Recognition Specialist 於 2019年8月15日的回應
Dear Guest, Thank you so much for your encouraging words as they mean a lot to our team. Rest assured that I will share them with the entire team. We are wishing you have a pleasant stay with us

10/10 優異

JUN.Y

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
数々のホテルを宿泊してきましたが、全てにおいて最高です。11歳の娘もハワイよりも断然いい！と言ってました。 厳しいことあえていうなら、冷蔵庫の温度が高いこと、朝ご飯がサービス料、税金などで6000円を超えることくらいでしょうか？でもそれを気にするような方は泊まらない方が良いかと。。。
於 2019 年 7 月住了 4 晚
Panita / Guest Recognition Specialist 於 2019年8月9日的回應
親愛なるJUN.Y 私たちはあなたが私たちとの滞在を完全に楽しんでくれたことをとても嬉しく思います。 ご不便をおかけして申し訳ありませんが、ご滞在中にさらなる情報が必要な場合はお知らせください。 私たちを訪問してくれてありがとう。 よろしく、 Dear JUN.Y We are so happy that you thoroughly enjoyed your stay with us. Your kind words are greatly appreciated and I will share them with the team. We do apologies for the inconvenience cause that happen during your stay, please advise more information for further action. Thank so much for visiting us. We look forward to welcoming you back again soon. Best regards,

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent facilities and location. World class service provided by all staff members.
於 2019 年 7 月住了 7 晚
Panita / Guest Reconition Specialist 於 2019年7月25日的回應
I am so happy that you thoroughly enjoyed your stay with us and your kind words are greatly appreciated and I will share them with the team. Thank you for taking the time to share your experience.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚
Panita / Guest Recognition Specialist 於 2019年7月11日的回應
Thank you very much for your kind feedback, we are wishing you have a pleasant stay with us.

10/10 優異

Joo Yeon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 4 晚
Panita / Guest Recogintion Specialist 於 2019年7月8日的回應
Dear Joo Yeon, Thank you very much for your excellent feedback, we do hope you enjoyed your holiday. Looking forward to welcome you back soon.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Das Resort ist in jeder erdenklicher Hinsicht einfach extra-klasse!
於 2019 年 6 月住了 7 晚
Panita / Guest Recognition Specialist 於 2019年6月14日的回應
Thank you very much for your kind words which will share with our team. We do hope you have a pleasant stay with us.