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Kimpton Kitalay Samui by IHG

5.0 star property
Beachfront paradise on Choeng Mon Beach combines morning yoga sessions, refreshing poolside drinks, and rejuvenating spa treatments for a complete tropical escape

Choose dates to view prices

Kimpton Kitalay Samui on Choeng Mon Beach offers a water park loved by all. Guests enjoy breakfast at the oceanview restaurant, then choose from seven pools. Kids love the waterslide, while parents can join yoga or use supervised childcare.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is HK$2,942
HK$3,492 total
includes taxes & fees
28 Jan - 29 Jan

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed, Pool Access, Resort View (Essential)

Premium bedding, down duvets, memory-foam beds, free minibar items

Room, 1 King Bed, Pool Access, Resort View (Essential)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 624 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Sea View (Essential)

Premium bedding, down duvets, memory-foam beds, free minibar items

Room, 2 Single Beds, Sea View (Essential)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 624 sq ft
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Resort View (Essential)

Premium bedding, down duvets, memory-foam beds, free minibar items

Room, 2 Single Beds, Resort View (Essential)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 624 sq ft
  • Resort view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Pool Access, Resort View (Essential)

Premium bedding, down duvets, memory-foam beds, free minibar items

Room, 2 Single Beds, Pool Access, Resort View (Essential)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 624 sq ft
  • Resort view
  • Sleeps 3
  • 2 Single Beds

View all photos for Villa, 1 King Bed (Garden Pool)

Premium bedding, down duvets, memory-foam beds, free minibar items

Villa, 1 King Bed (Garden Pool)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 1841 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool Access

Premium bedding, down duvets, memory-foam beds, free minibar items

Suite, 1 King Bed, Pool Access

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View (Essential)

Premium bedding, down duvets, memory-foam beds, free minibar items

Room, 1 King Bed, Sea View (Essential)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 624 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Essential)

Premium bedding, down duvets, memory-foam beds, free minibar items

Room, 1 King Bed, Resort View (Essential)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 624 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Oceanfront (Pool)

Premium bedding, down duvets, memory-foam beds, free minibar items

Villa, 1 King Bed, Oceanfront (Pool)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 2411 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, memory-foam beds, free minibar items

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, Multiple Beds (Kitalay)

View from room

Villa, Multiple Beds (Kitalay)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 6760 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room (Essential)

Premium bedding, down duvets, memory-foam beds, free minibar items

Room (Essential)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 640 sq ft
  • Sleeps 2
  • 1 Single Bed

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About the area

Located in Koh Samui, Kimpton Kitalay Samui by IHG is on the beach. Bangrak Pier and Nathon Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chaweng Beach and Choeng Mon Beach. Travelling with kids? Consider Mini Golf International, or check out an event or a game at Samui International Muay Thai Stadium. Boat tours and swimming offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.
Visit our Koh Samui travel guideOpens in a new window
Map
10/78 Moo 5, Bo phut, Koh Samui, Surat Thani, 84320

What's nearby

  • Choeng Mon Beach - 2 min walk - 0.2 km
  • Mini Golf International - 9 min walk - 0.8 km
  • Ko Fan Yai Beach - 17 min walk - 1.5 km
  • Wat Plai Laem - 2 min drive - 1.2 km
  • Ritz Carlton Beach - 3 min drive - 1.6 km

Getting around

  • Samui Intl. Airport (USM) - 13 min drive

Restaurants

  • ‪Dao Sushi - ‬10 min walk
  • ‪Sol - ‬9 min walk
  • ‪Beach Bar · SALA Samui Resort & Spa - ‬7 min walk
  • ‪Breakfast The Tongsai Bay - ‬14 min walk
  • ‪Boho - ‬1 min walk

About this property

Kimpton Kitalay Samui by IHG

Luxury family-friendly hotel near Choeng Mon Beach
Take advantage of free full breakfast, free water park access and a beach bar at Kimpton Kitalay Samui by IHG. With a beachfront location, beachfront dining and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to a Thai massage, a body wrap or a detox wrap at Kitavaree Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Japanese cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include mountain biking, beach yoga and snorkelling. In addition to a poolside bar and a free daily manager's reception, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 7 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Free bike hire, an electric car charging station and supervised childcare (surcharge)
  • Water sports equipment, tour/ticket information and beach umbrellas
  • Guest reviews give top marks for the helpful staff
Room features
All 138 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Highchairs, baby baths and children's dinnerware
  • Memory foam beds, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep-soaking baths
  • 40-inch Smart TVs with digital channels
  • Wardrobes/cupboards, balconies and separate sitting areas

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  • Breakfast included
  • Spa
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9.2 out of 10, Wonderful, 482 reviews
The price is HK$3,263
HK$3,873 total
includes taxes & fees
7 Feb - 8 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Restaurants on site

  • Boho
  • FishHouse
  • HOM
  • SHADES
  • SHIO

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Beach yoga
  • Bicycle cleaning area
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Cooking classes
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Kayaking
  • Mountain biking
  • Paddleboard
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Volleyball
  • Water sports equipment
  • Waterslide

Family friendly

  • 7 outdoor pools
  • Art supplies
  • Baby bath
  • Baby toys
  • Babysitting (surcharge)
  • Beach toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free water park access
  • High chair
  • In-room cot
  • Laundry facilities
  • Playground
  • Pool gate
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lift (80 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 floors
  • 6 buildings
  • Banquet hall
  • Built in 2021
  • Designated smoking areas
  • Electric bike charging
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 20 October 2025 to 20 December 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Food and water bowls, an off-lead area and litter trays are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 3000 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: THB 3000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property hosts an evening social hour from 5-6 PM with free-flow drinks and small bites. Morning coffee and tea service is available from 7-8 AM.

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kimpton Kitalay Samui by IHG Hotel
Kimpton Kitalay Samui an IHG Hotel
Kimpton Kitalay Samui by IHG Koh Samui
Kimpton Kitalay Samui by IHG Hotel Koh Samui

Frequently asked questions

Does Kimpton Kitalay Samui by IHG have a pool?

Yes, this property has 7 outdoor pools and a children's pool. Pool access is from 8:00 AM to 7:00 PM.

How much does it cost to stay at Kimpton Kitalay Samui by IHG?

As of 17 Jan 2026, prices found for a 1-night stay for 2 adults at Kimpton Kitalay Samui by IHG on 28 Jan 2026 start from HK$2,941.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kimpton Kitalay Samui by IHG pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Kimpton Kitalay Samui by IHG?

Self-parking and valet parking are free at this property.

What time is check-in at Kimpton Kitalay Samui by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Kimpton Kitalay Samui by IHG?

Checkout is at noon.

Where is Kimpton Kitalay Samui by IHG located?

Nestled on the beach, this Koh Samui hotel is steps from Choeng Mon Beach and 2.7 mi (4.3 km) from Chaweng Beach. Tongsai Beach and Ko Fan Yai Beach are also within 1 mile (2 km).

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Reviews

Kimpton Kitalay Samui by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 87 out of 107 reviews
Rating 8 - Good. 12 out of 107 reviews
Rating 6 - Okay. 5 out of 107 reviews
Rating 4 - Poor. 0 out of 107 reviews
Rating 2 - Terrible. 3 out of 107 reviews

Reviews

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort with the warmest staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great resort and attention to detail by the staff. Some of the things stated were cancelled due to private events which was disappointing. Having said that, it was a lovely resort.
Stayed 5 nights in Jul 2025

8/10 Good

Anne-Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New and modern hotel in a peaceful setting

The room was beautiful, modern and clean and I really enjoyed my time at Kimpton kitalay. All the facilities were great. The surrounding area was peaceful. The hotel is really popular among families so keep that in mind if you are looking for adults-only holiday.
Stayed 2 nights in May 2025

10/10 Excellent

Leighton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect family holiday for relaxation and rest. Impeccable accommodation, great food options and super friendly and helpful staff.
Stayed 7 nights in Jul 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly new hotel, amazing staff, great service, great rooms, very pet friendly.
Stayed 6 nights in Nov 2024

10/10 Excellent

sunny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Our family had a very relaxing time at this resort. Food was great, staff were super friendly, and the views were amazing. I definitely plan on coming back to this property.

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property and we really enjoyed a relaxing and comfortable stay. We hope to return again soon. Great helpful and well trained staff.
Stayed 5 nights in Mar 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a fabulous ocean front pool villa, spacious, clean, & a good size private pool Check in was smooth & professional Breakfast had a great selection & the breakfast team were great, friendly & patient during a very busy service Had dinner at Boho also, great quality food & again the team were excellent We enjoyed our stay very much
Stayed 4 nights in Feb 2024

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice and staff very friendly. However the hotel is not a 5- star hotel, specifically when it comes to food and and service in the restaurants. This is a 4 star hotel, specially compared to the six senses, which is approximately the same price
Stayed 4 nights in Dec 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are helpful. Quiet and comfy . Breakfast is amazing
Stayed 2 nights in May 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel really derserves 5 stars, we loved our stay!! One of the best hotels we ever stayed at. Everything is really modern, classy and stylish. The pool is amazing for kids. Kids Club also amazing!!
Stayed 7 nights in Mar 2024

10/10 Excellent

Gyumin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very hospital and kind. Spectacular view. Main pool breathtaking.
Stayed 2 nights in Sep 2024

10/10 Excellent

Iuliia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our fav hotel in Samui!

It's one of our favourite hotels in Samui! Every single member of staff was very very friendly - we honestly felt like home! We were impressed with little details such as - the hotel learned our routine (e.g. we kept ordering a bucket of ice for 2 nights in a row, the next day a bucket of ice was proactively delivered to our room), or "sweet dreams" postcards and sweet snacks delivery before bed time. Thank you Kimpton Team!
Stayed 8 nights in Nov 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with my 2kg yorkie and we are so happy to have found a new hotel that is comfortable, beautifully decorated and also pet friendly!!! (some hotels allow your dog in the room but not at the restaurants, pool or beach areas. We extended our stay for a few more days!! The staff is very nice and helpful, the food at the restaurants is really good. We would come back !!
Stayed 3 nights in Dec 2024

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, great hotel worth a visit!

It's a great new modern hotel with super friendly staff. Good location as well and a nice beach. Great breakfast, good restaurant, nice family activities. My only feedback is the cold water in pools. They are not heated and I think I saw maybe 2-4 people in the water during our 2-day stay. It seems common in Koh Samui not to have heated pools, but it felt a bit wasted to have the pool outside your room with direct access but it was painful to jump in. But it would not be right of me to give any other review than 5 stars, thanks to the very friendly hotel staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

Amazing property, staff, room and food. We had a beach villa that was spacious with beautiful views of the ocean. I loved the separation of the sleeping area and the bathroom/dressing room. The room service was on point…both service and food. We had a personal assistant with the villa and Naomi was on top of all our needs and requests. The pool was refreshing and needed because the tides were low from 6am to 6pm. The only bummer.
Stayed 4 nights in Jun 2024

10/10 Excellent

Brodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

Amazing property, staff, room and food. We had a beach villa that was spacious with beautiful views of the ocean. I loved the separation of the sleeping area and the bathroom/dressing room. The room service was on point…both service and food. We had a personal assistant with the villa and Naomi was on top of all our needs and requests. The pool was refreshing and needed because the tides were low from six am to six pm. The only bummer.
Stayed 4 nights in Jun 2024

10/10 Excellent

William

Liked: Staff & service, amenities, property conditions & facilities
The property was an oasis compared to what was surrounding the hotel. It was beautifully maintained by extremely professional and curtious staff. My only wish was for the dining areas to have an AC option as somedays were so hot and humid that you just wanted to not sweat while eating. We ended up ordering in the last day just to avoid the heat.
Stayed 5 nights in Jul 2024

6/10 Okay

RAFFI

Liked: Amenities
The villa with a private pool and beach access was a mixed experience. While the private pool was excellent, the overall design of the villa left much to be desired—the bathroom and closet were in separate structures, requiring us to go through multiple doors just to access them. There was no proper work sitting area, which made it inconvenient for those needing a workspace. The hotel’s beachfront was disappointing—the grass around the villa was not maintained, the beach was not cleaned, and the waters in front of the hotel were full of rocks, making them unusable. The hotel made no effort to clear them or provide any special beach facilities for guests, and service on the beach was nonexistent. Service overall was polite but not at the level of pampering we expected from a 5-star hotel in Thailand. Dinner at the hotel was below par and overpriced, as was the BBQ night on the beach. However, the seafood restaurant was excellent. Overall, while the villa’s private pool and polite staff were positives, the lack of maintenance, poor design choices, and underwhelming dining experiences make it hard to justify the price. A decent stay, but not the luxury experience we expected.

8/10 Good

kholood

Liked: Cleanliness, amenities, property conditions & facilities
The overall property design and architecture was beautiful. We loved our room which was a family suite with lagoon access and had a beautiful spacious terrace. Having the kids tent in the room was a lovely touch as well. The walkin closets are poorly designed unfortunately so they dont carry much. The natural beach is amazing but staff dont do a good job of keeping it clean of debris and plastic which is very unfortunate as it gets in the water and you find yourself swimming in trash. Our biggest issue was with service where we had to wait unreasonable amounts of time at restaurants especiallt breakfast. It appeared the hotel was understaffed and mismanaged. We also did not appreciate the lack of interest and care from the kids' club staff who eventually we felt we could not trust with our kids. This resort could be so much better with the right management and care. Shout out to Naomi for all her help!

2/10 Terrible

JAEHEE

Disliked: Cleanliness, staff & service
Very Stuffy feeling. Very closed off property. View is very narrow and cannot see the ocean from the balcony well. Entire property is very dark interior… breakfast is not that great. Staffs are not kind or even saying hello to the guests when you pass them. Naomi in the front desk and some other ppl were really nice, only one guy for the luggage he is super kind. I stayed Centara Reserve right before this stay. Their customer service is top notch and incredible. I am not sure what this is, it is almost same level hotel but it is really sky vs underground feel. It maybe bcz this is under Intercon group the bigger you get the less you care too much for your guest. I do not recommend this hotel to anyone. If you want better wide open ocean and view and bright sunny space better stay other places. The room was also not cleansed all the dirty plate they left the cake on.
Stayed 2 nights in Dec 2023

10/10 Excellent

Roopen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
Stayed 6 nights in Jun 2025

10/10 Excellent

Adi

Liked: Staff & service, amenities, property conditions & facilities
The hotel is incredible!!!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Kyoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay there.
Stayed 5 nights in Jan 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fabulous! I would give this place as many stars as I could - it’s wonderful. Thankyou for a lovely stay
Stayed 4 nights in Apr 2025