此为泰国 SHA Plus 认证住宿。泰国 SHA Plus 是一项卫生与安全认证(SHA 标准附加级别),适用于接待已接种疫苗旅客、且至少 70% 员工已接种疫苗的住宿,由惊艳泰国安全与健康管理令 (Amazing Thailand Safety and Health Administration) 颁发。
Hardware is good as expected being Renaissance. But the service is more than expected. Due to weather, all water activity and tour cancelled, so we spent lot of time in hotel. However we saw smiling faces all around the hotels, so we still have a wonderful 5 days holiday here. Great staff names that I can remember are: May, Aod, Lu, the yoga teacher..,,,. Thanks to them again
Bill
2017 年 12 月入住 4 晚
10/10 超赞
Heidi,Hong Kong
2017年09月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay in Renaissance Samui
Great experience in your hotel, warmly welcomed by front desk staff and Oad, who kindly offered help during our stay. The breakfast was great with a variety of choices. Waitresses were efficient and polite, thumbs up to Flora and Jenny! Good job and will be back soon.
Heidi
2017 年 9 月入住 3 晚
10/10 超赞
Ching
2017年04月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good service
The employees in this hotel performance their excellent work, always helpful, and naturally polite to guests, the restaurant tawaNN's Thai food is pretty well and the atmosphere is so private and romantic. we had a very good time here.
Ching
10/10 超赞
Qian Ming
2017年01月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent service and great view!
Excellent service and very quick respond on service! Hotel staff will come and attend your service request within 5 mins after you make the call. Even though the water temperature was too low due to malfunction during we stay, we still have a great time here! They'll always be the first move before you ask and provide solution that could comfort you. Appreciate the special arrangement for the water temperature issue. Highly recommended this hotel if you are planning to escape from the reality for some days :)