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"Steps to the house need replacing and not enough lighting on the pathway to the house"

"Fantastic star gazing"

"The staff went out of their way to assist with several things. The Chinese restaurant was great. We were able to do laundry. "

"from USA was really nice they treaded like family speaks English pretty well"

"It's a very comfortable facility, although the hotel looks old. "

"a mosquito in our room. "

"Awesome onsen facility and hotel meals! "

"Staff only speaks Japanese with minimal English. Thus, please ensure you've made all reservations correctly and properly online if you can't speak or understand Japanese."

"If you're looking for an onsen experience this is the place! We were welcomed as we drove up the windy mountain road to the hotel. The check in experience was calm and efficient. Dinner, breakfast and private bath times chosen. The baths are wonderfull, overlooking the river and with views down the forested valley. Dinner and breakfast were amazing, although our kids sadly didn't feel adventurous enough. It was a truly magical experience on our first trip to Japan."