Tokyo Kokoji Temple Hotels

"For the price of the property, amenities like pool or sauna should be included. We rented 5 rooms for 10 people and the to have to pay for access is not what you expect after paying over USD 230.- per night. "

"7min walk from north end of shinjuku station. "

"Very Good"

"Friendly and attentive staff. Location is convenient "

"Friendly staff and relaxing stay."

"Location is near to many eateries and linkages to Shinjuku station. 15 mins walk to Shinjuku Station and Express Bus Terminal. Rooms are small. The room was stuffy and aircon central control. Needed a fan to ventilate the room. "

"Great location & excellent staff "

"The prompt for this asks to write a review to help travellers plan better. My advice to plan better and have a more enjoyable experience in Tokyo is to NOT book this hotel. I have just left and not slept for a week. The sirens, alarms and noise from outside is overwhelming and carries on all day and night. It feels like your window is always open. The staff were extremely rude and not helpful at all. They didn’t clean our room when we put the sign up on the door, advised that we can bring down our own rubbish and one time only made up our bed rather than change the sheets. The rooms are tiny and the pillows are so bad that I’m going to have to pay thousands of dollars just to repair my neck. When I asked for a soft pillow they said they didn’t have any. When issues were raised, we were only offered a refund if we left by 11am that day which we couldn’t because we had booked an activity. I’ve slept on airport floors, at bus stations, party hostels and I even caught bed bugs once in Spain whilst travelling and this hotel is without a doubt the worst place I’ve ever been with the poorest customer service. Please do yourself a favour and never come here. The reviews are not accurate which has gotten me to truly believe the staff or manager there must be writing them themselves. Awful awful awful. "

"We enjoyed our stay at Tokyu Stay. The room was spacious enough to have 2 suitcases and was in a good location. It was about a 10 minute walk to Shinjuku station in a quiet part which I liked. "